Front desk is no help
The room was good and the location is very good for walking to Seattle Space Needle, etc.
We arrived during a parade and could not get to the hotel from any direction we tried. The front desk staff was no help. It took us several hours to go the last few block because the hotel could not direct us around the parade and they provided no advance notice of the even to allow us to plan either very late or very early arrival. Disappointing service.
Good location but very dated hotel
Old, run down hotel
Was close to all the fun things, bed was comfortable, shower was clean and staff was helpful.
Walls are super thin, was having issues getting into the parking garage with the room key.
Good location for tourist
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean.
They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
Whoever took the photos of the hotel deserves a ra
The location. Prime downtown near good restaurants, within walking distance.
This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
Great location, great value
How close to Seattle attractions
The old elevators
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
Location, location, location
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful.
It would have been nice to have had a shuttle to get to airport.
Near everything we wanted to see. Friendly staff. Nice spacious room.
Poor breakfast options. Wifi wasn't very stable.
this place is badly over priced
Overall a good hotel
Hotel has neat and clean rooms with a modern feel, and great location.
The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
The location was brilliant!
It was close to everything! The restaurant was great as well! Would stay again!
Having to pay for parking!
The location was excellent. Close to Seattle Centre and Key Arena. Also very close to monorail so could be downtown in minutes.
I don't think there was wifi in the room. I didn't need it this time but in future I might. The pillows were the smallest pillows I have ever seen but they were, in the end, quite comfortable.
The bed was comfortable.
I think it is unsanitary to place a decorative bolster on the clean (one hopes) pillowcases on the bed.
Close to everything, monorail, space needle within walking distance as was downtown for that matter, free bus service within city square. The hotel was clean, comfortable, staff very courteous and friendly.
Not really a dislike, but those popcorn ceilings should be replaced, the halls have a "slightly" aged look, but nothing really bad
Staff were pleasant, positive and helpful. Exercise room was nice. Clean and quiet. Breakfast included.
The staff is courteous and accommodating. The complimentary breakfast is good. The facilities are quite okey considering that it's a 3 star hotel.
The only thing that I did not like about the hotel is the noise generated by the garbage collection truck in the wee hours of the morning that disrupted our otherwise sound sleep.
Its proximity to the Arena where we were attending a show and the view of the Space Needle from the room.
Good roons, neear the Tower.
Only 1 person in reception: lon line to be attended. The guy was bad humor. Terrible breakfast: few options of fruits (only banana) and durty salon.
Staff was helpful and knowledgable about the area. The breakfast was good, although a little crowded.
Policies vary by room type and provider.