Good to know
|Distance to city centre||0.5 km|
|Nearest airport||San Jose|
|Distance to airport||4.7 km|
|"Comfortable beds, great location, quiet room."||(in 6 reviews)|
|"Beautiful lobby friendly staff, nice rooms"||(in 67 reviews)|
|"Great location, spacious room."||(in 58 reviews)|
|"Dirty water flows out of the bath."||(in 5 reviews)|
|"one hour wait for room service"||(in 14 reviews)|
Time of year
Show reviews that mention
|clean and very nice||in 13 reviews|
|covered strawberries||in 6 reviews|
|extra charge||in 5 reviews|
|free water||in 41 reviews|
|free wifi||in 10 reviews|
|glass and one drinking||in 10 reviews|
|great location||in 219 reviews|
|great pool||in 58 reviews|
|great staff||in 92 reviews|
|heart of downtown||in 56 reviews|
|hot water||in 8 reviews|
|lobby bar||in 15 reviews|
|nice hotel||in 175 reviews|
|right in the middle||in 6 reviews|
|room ready||in 188 reviews|
|room service||in 91 reviews|
|san jose||in 73 reviews|
|staff was friendly||in 182 reviews|
|upgraded higher floor||in 24 reviews|
|valet parking||in 106 reviews|
I love the location of the Fairmont.
I cannot believe that I wasn’t informed that the hotel is under construction. It was load and most of the lobby was closed. I would have stayed elsewhere if I knew.
Aroma in lobby is nice
Hotel was under renovation when I stayed here this weekend. I've stayed at the Fairmont before and have had the beautiful Fairmont experience. But for the price I would have liked to known ahead of time about the construction do I could have booked elsewhere this trip.
Charged for WIFI
Front desk was very friendly and staff. Location of Hotel is great. Great view
When booking room no mention of renovations very disappointed it was a Birthday celebration and we would not have stayed had we known. This stay was definitely not the standard of The Fairmont Hotel that we had experienced before. Dated room, when running shower pipes made loud noise & shower door squeaked really loud opening & closing in which shower leaked on the carpet through the wall on both sides and made the carpet wet and smelly, which I reported before we left for the train to go to The Dodgers games & was told they would send maintenance while we were gone. No message or contact made with us when we came back we stayed another night, asked about it upon checking out no record of the call or maintenance, were told they would send us a voucher for 1 free night and I think it should have been for two nights based on the conditions and lack of follow through and poor customer service. In addition the elevators were dirty and carpet on the 12 floor was very dirty upon entering the elevators and halls were very hot with no air circulating.
The location of the hotel is great. The staff was nice and the room was nice. The best part of the room is the bathroom, it was very big and had a separate bathtub which was very clean. Pool was nice and they offer complimentary floats for the kids.
The bed was not as comfortable as I would have liked. It would have been nice to have an onsite coffee shop. The hotel was under construction.
Fairmont San Jose is located deep within the heart of Silicon Valley and offers its guests refined elegance amid the magnificent backdrop of Northern Califonia. The stylish hotel in downtown San Jose provides 805 spacious guest rooms, including 77 luxury suites, and 65,000 square feet of meeting and event space.
The convenient location of Fairmont San Jose offers guest quick access to San Jose’s finest attractions. Guests can explore the surrounding urban landscape or plan a quick day trip to the beach or other points of interest. The hotel is just a short drive from local wineries, the redwood forests, San Francisco, and the Monterey Peninsula. Whatever the case, San Jose offers guests with a unique cultural hub they can feel free to explore and adore. Of course, guests are also free to sit back, relax, and enjoy the fine amenities offered by Fairmont San Jose.
For guests looking to relax and recharge, the hotel offers a Rooftop Pool & Gazebo where guests can experience something different than the usual fast-paced excitement of Silicon Valley. The hotel also offers a fully-equipped fitness center with steam rooms and saunas for guests to relax after a wholesome and energizing workout. With its state-of-the-art meeting and event facilities, Fairmont San Jose offers the best location in Silicon Valley for any social venue. The facilities offer glamourous ballrooms for large conferences and conventions, or more intimate settings for smaller, more private gatherings.
based on 8,840 reviews
Things to know
- Friendly atmosphere
- Spacious rooms
- Professional service
- Great reception
Policies vary by room type and provider.
Reviews about Fairmont San Jose
Most popular landmarks
- Plaza de Cesar Chavez 70 m
- Tech Museum 118 m
- San Jose Museum of Art 129 m
- Cathedral Basilica of St Joseph 168 m
- San Jose McEnery Convention Center 302 m
- California Theater 335 m
|San Jose||4.7 km|
|San Jose, California||1.2 km|
|Santa Clara-University||4.7 km|