Easy to get to Riverwalk, 5-7 minute walk on Riverwalk to restaurants and shops. Quick elevators.
Doors closed loudly, otherwise room quiet. Pool area small for size of hotel.
The breakfast buffet was an outstanding value. Great fresh food options and really fresh fruit!
First room had a strong Lysol-like odor. They easily and immediately changed my room.
Great location - but unresponsive desk staff
Location - location - location - right on the Riverwalk. Conference facility was well laid out and easy to navigate and handled our 300 attendees well. Concierge was very nice and helpful, as was transportation staff. Food was above average, especially a lunch that was part of our conference.
Had a billing problem that hotel desk staff (including manager) seemed unwilling/unable to resolve. Problem rested with the hotel, but I had to go to our conference coordinator to finally take care of it. Unnecessary run around that should have been quickly resolved. Room WiFi normally requires extra fee ($9.95/day). Only free in the lobby. Luckily, my conference arranged free WiFi for attendees. Seems a poor method of getting a little more money out of a guest.
The view was amazing and the room was very clean and home like
The location was a little sketchy the hidden room fees and they gave us a different room than what we originally booked we booked a deluxe suit and the hotel just gave us a random room and said they did not receive our reservations even tho we booked weeks in advance.
Just need too more friendly the people working on
The people working on cleanup (Maid) she make A really good job
Just one people working on that the front desk she look so happy on she jop look
Clean updated rooms.
Bathrooms could use to be renovated some. Or at least clean the tile
Location to riverwalk
Cleanliness of the room was disappointing
Not worth the money
The bed was uncomfortable. I got a discounted rate thru booking.com and still paid too much for this room. The bed was hard and creaked. I would expect this at a cheaper destination but for $190+ per night this is just unacceptable. Also, who charges $30 a night plus tax for parking? IN SAN ANTONIO?? Who are you trying to fool? We know space is not this much of a commodity. Felt ripped off. Will absolutely not stay here again, and I'm definitely avoiding the Wyndham name in the future.
The room was nice and clean and we had a view of the riverwalk from the room. Wifi was free, not all hotels in the area offer free WiFi.
The wait for the elevators at checkout time were intense. We were on the 20th floor and ended up taking the stairs all the way down bc the elevator was full every single time it came to our floor.
I didn't know that when we made our reservation that we had been sent to a third party site. My fiancé had an emergency at work and we needed to reschedule. The hotel was fine with it, but it had to be done through the booking site . Unfortunately the booking site wouldn't allow it. We lost our money I will never book a hotel with kayak again.
Perfect for our one night stay
We only stayed for one night so this was perfect. I like how they had an option for gel body wash instead of the bar soap that leaves your skin feeling kind of tight. I like how the valet guy suggested we park for free on the street instead of spending money on valet since we would be there for one night. That was really helpful and he seemed to genuinely care for us to save $$$! We are a young couple and brought our 5 year old so every bit counts. The walk from the boardwalk was only about 10-15 minutes but still fairly close to the hotel.
We came earlier than our check in and when I asked the front desk if our room was ready so we could possibly check in early she seemed to have kind of an attitude. We mainly came out to swim and when we went swimming the bottom of the pool felt as if it were coming up? Like as if there was a film covering the pool which was kind of interesting. While in the hot tub there was a couple smoking pot which was not okay, seeing that there were children and families everywhere. When the staff came out to check it out he did not do anything or tell them anything. The couple had thrown whatever they were smoking off the roof so they weren't caught with it but it was fairly obvious that they were smoking. I thought that they would've handled it differently but the staff member seemed okay with the situations and even told the other staff me ever that everything was okay....when that was definitely not.
It was okay, won't be back.
The view and customer service was great!
No microwave or fridge. Not very clean. Found hair on our beds and some towels. Mold in shower and in sink.
Within walking distance of the San Antonio Convention Center and downtown, Wyndham San Antonio Riverwalk offers area visitors easy access to the best of San Antonio, Texas. Our River Walk hotel's central location and thoughtful accommodations impress the most discerning travelers. An impressive 44,000 sqft of meeting space makes our hotel's downtown San Antonio facility great for business guests. We are pleased to offer an array of services, including a dedicated meetings and conventions staff to ensure that events run smoothly. Additionally, our proximity to AT&T, Bank of America, Toyota and USAA offers an easy commute for our San Antonio hotel's guests. Just a short drive from Sea World, the San Antonio Zoo, Splashtown Water Park and the AT and T Center, and less than a mile from the Alamo, Hemisfair Park, Tower of the Americas and the Alamodome, our hotel's downtown San Antonio address ensure fabulous entertainment options for leisure guests. And, of course, the Riverwalk is just outside our door. While in San Antonio, our Riverwalk hotel's guests can enjoy amenities that include Wi-Fi access and valet parking for a fee. Our facilities include a rooftop pool, Fitness and Business Centers, on-site dining and room service.
Based on 3,088 reviews
Value for money
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