It's ran down, it's not called Super 8 anymore, our reservation wasn't found (thankfully Kyak sent a receipt showing we payed for it), the room wasn't cleaned, the bathroom hadn't been clean, had 2 towels (the rest were dirty), someone else left their room keys in the room for a different room, the room phone didn't work, there were a bunch of homeless hanging around, some doors had kicked in marks, you can tell people were using the place as a hangout spot. It was a terrible experience, and being someone who is from a rundown spot in San Antonio, I would NOT choose this hotel again.
SINGLE MOM ON A BUDGET
GREAT LOCATION!!!. FIVE MINUTE DRIVE TOPS TO RIVERWALK AND OTHER ACTIVITIES. 20/25 MINUTES FROM SEAWORLD. ITS NOT LUXURY BUT IT WAS CLEAN, SAFE AND I GIVE THE STAFF A TEN.
Hotel staff is very friendly and helpful
Need more cleaning as a whole, it is in downtown. The good price has a reason
Do not stay here!! As soon as we checked in the heater didn't work, there was a lady buying drugs and there were bugs in the room. My partner got bit by one of them. We told the front desk there was a kid working apparently no manager was there we called the agency we booked it with to cancel. We seriously got our stuff and left didn't bother staying. The lot was vacant only 1 couple had checked in and you could tell they were on drugs or something. Your better off paying 90+to stay at a better hotel.
The location was very questionable, there were many homeless men outside the hotel fence. The blinds in the room did not cover all the way, so you could see inside the room. When I booked the reservation online I was charged around $75, and on the receipt I signed, the total stay was around $58, but $75 was already charged to my account.
Worst hotel room in San Antonio
The only good point is that they are willing to refund me one days stay.
Do yourself and your family a favor and look else where. I got bitten by insects, don't even know what kind. The air conditioner was broken and the room was dreadful. I came home a day early just so I didn't have to stay in that hotel.
did not like the stay at your hotel
your place was horrible the food was horrible the service was horrible
I like the costumer service
The bed has hair and the carpet Was durty
Welcome to Super 8 San Antonio Downtown/Museum Reach, conveniently located off exit 157B on I-35, minutes from San Antonio International Airport. Our hotel puts you less than two miles from the Museum Reach stretch of River Walk, where you will find the San Antonio Zoo, Brackenridge Park, the Pearl Brewery plaza, and a variety of museums. While you are here, venture into downtown San Antonio for restaurants, shops, and historic sites like The Alamo. Make the most of your stay with free WiFi, continental breakfast, and our outdoor pool.
Based on 674 reviews
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