Make sure AC works
The AC did not work in two rooms. Third time was the charm
Pretty clean and friendly staff
Long check in wait
Long check in
Great Hotel, Great Location, Clean Rooms
Great location but due to construction getting to hotel can be tricky. Hotel is newly redesigned it seems and was very welcome and bright. Room was great size and staff was wonderful
Not sure what happened but when we arrived and decided to use the restroom it seemed that someone has already been there and sprayed the toilet lid and left their pubic hair
The hotel is drastically understaffed. The housekeeper didn't come by our room until after 7p and that included us calling around 3p to make sure they hadn't skipped us. When we got back to our room that evening, we noticed bags of our trash and lots of other rooms trash scattered down the hallways. The wait staff at breakfast were opening talking about how much they hate their jobs, and the front desk was always full of other guests complaining about something that went wrong with their stay.
Got there about 11 am. Had a nice clean room ready for use. Staff was friendly. Had a free shuttle to take use to the river walk so we were save in an area we did not know.
Not thing. Everything was great
Family of four; enjoyed our stay
Clean, friendly. I was happy with our stay.
There wasn't any continental breakfast available...
Would not recommend
The staff was nice except for housekeeping. The location was nice. Parking was good.
Housekeeping staff were rude. The pool was dirty, the rooms are poorly ventilated. Woke up and everything in the room was damp. The carpets in the room were nasty and stained. The staff started vacuuming the hallways at 9:30 at night while my kids were sleeping. The kiddy pool tile was crumbling.
worth every cent
Bed&linens were very clean and comfy. 4 pillows per bed! The staff was friendly from the front desk, to restaurant, to the maintenance guy who brought us pool towels. I was traveling my myself but had a couple friends visit to use the pool and it was great. Lots of families, but quiet rooms can't hear other guests
Hot tub bubbles were broken.
I thought that the facility was clean and comfortable. Staff that we encountered were all pleasant.
We visited during remodeling so check-in was a bit odd. I also thought the shuttle service was a bit weak. There are so many places to travel in San Antonio that market square seems like an irrelevant spot to travel too being that it is only 2 blocks away.
The staff was friendly and very helpful
Internet was difficult to login to and wasn't a very good connection
Close to downtown
Internet connection was terrible. Mold coming out of our AC. No ice machine on our floor. Carpets were dirty. Bed was not so comfy.
San Antonio Hotel's Location is Near the RiverwalkLooking for the perfect spot to launch an expedition in San Antonio? The Holiday Inn® San Antonio – Dwtn (Market Sq) is in the heart of the city and has been recently renovated. Starting here by foot, bus or car, all of San Antonio is at your fingertips!Travelers searching for fun love exploring the history and modern culture that mix freely in San Antonio. Our hotels location near Market Square makes it easy to discover the unique melting pot of history and beauty in the city. The flair and the stately elegance of Victorian mansions in the King William Historic District are also just a beautiful shaded stroll away. The hotel's location is also near the Riverwalk, a must-see waterway that links all of San Antonio's major attractions together.Those in San Antonio for business find our hotel only a few blocks from the Henry B. Gonzalez Convention Center, while Lackland AFB, Fort Sam Houston and the University of Texas-San Antonio downtown campus are also located nearby. We offer free Wi-Fi access to keep you connected.Our hotel's location near Market Square makes it easy to discover the unique melting pot of history and beauty in the city. We have a full-service restaurant and lounge that can satisfy your cravings, and the whirlpool and fitness center help you relax at the end of a long day. Make your reservation today, and come experience the heart of San Antonio from our hotel!
Based on 3,234 reviews
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