Kayak overbooked this hotel by many customers. I was in the lobby for over an hour with many other customers with confirmations in hand turned away. This is the first time I have used Kayak & for sure the last. I have a screen capture of being on hold in the lobby for 55 minutes with no solution. Horrible.
Convenient shuttle, very friendly staff and restaurants near by.
Didn't look or feel clean. Small room.
We stayed at Quality Inn this past weekend and to be honest, we had a random employee of the hotel walk into our room without knocking on Friday evening, had our keys not work several times, and it was incredibly loud. We requested extended check out and still had the maid knocking loudly on our door early that morning even with our do not disturb sign up. The room was also fairly dirty with incredibly stained carpets. Overall, I wouldn't stay there again.
Great location because right near the freeway, shops and restaurants. Also very quiet and pets welcome.
Room was not clean very well, but it did smell strong of chemicals.
The price and overall cleanliness of the room. Located near several restaurants was also convenient.
The location and the surrounding area were not desirable. At breakfast, the coffee creamer was old leaving clumps in my coffee and the orange juice machine stopped working.
How close it was to the freeway
The toilets not functioning, light not working, floors were so dirty the bottom of your feet turned black, there was a hole in the comforter, asked to have room clean and ended up with the same sheets and blanket with the hole, along with a wash cloth that had a giant black stain on it. Employee's were rude, check in office smelt horrible, people were outside yelling almost every night. Elevator had trash in it along with dirty Q-tips. I also have photos of almost all of these issues. I feel that this place was really dirty. I left a day early and would have left earlier if I didn't already pay for the room.
Nice room, ok location, dog friendly
The Quality Inn Sacramento North hotel in Sacramento, CA gives you more value and lets you relax and focus on the people and experiences you came for. We are conveniently near Sleep Train Arena, Raley Field, and Sacramento International Airport, for which we have a 24-hour shuttle that also goes to the Amtrak and Greyhound stations. Enjoy such amenities as free WiFi, free ample parking, free hot breakfast, meeting room and a seasonal outdoor pool. Guest rooms feature a refrigerator, hair dryer, flat-screen TV, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 860 reviews
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