Prices are in New Zealand Dollars.

Hotel San Pedro

AV. 2 Oriente NO. 202, Puebla City, Puebla, Mexico
+52 222 891 5700

Cheapest
rate per night

7.9

Good
based on 551 reviews
Hotel San Pedro - Puebla City, Puebla, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Orbitz $100
Priceline $101
KAYAK $109
Orbitz
Priceline
KAYAK

Good to know

Distance to city centre 0.6 km
Location rating 9.0
Nearest airport Puebla City Huejotsingo
Distance to airport 22.3 km

Rooms

Check-in
Check-out

Deluxe rooms

$109+

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Bed type
Provider
Nightly base price
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Unknown
$109 per night

Double rooms

$100+

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Bed type
Provider
Nightly base price
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Unknown
$100 per night

Standard rooms

$101+

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Bed type
Provider
Nightly base price
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Unknown
$101 per night
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Unknown
$120 per night

Reviews

Traveller rating

14
15
22
0
1

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    May 2019
    5.0

    The room size was good, the pool area was nice. The hotel building was really beautiful and the location was excellent.

    We stayed at the hotel for three nights and two of the days we were there we had no hot water. When I called down to reception to let them know about the problem when it first happened I was hung up on twice. The problem was finally sorted but we ended up having two wait around until about 1:30pm before we could shower and start our day. Then the next morning the hot water was gone again. The air conditioner in our room had a controller that didn’t work and the temperature fluctuate between hot and cold throughout the night. On our second morning there there was incredibly loud construction that started a little before 9am. The hairdryer in the room was broken and wasn’t fixed after we reported it to reception. Sometimes things go wrong and that’s not really the issue, the issue was that no one seemed to care. The staff obviously have to deal with complaints a lot and seem unbothered by it.

  • Excellent
    Apr 2019
    9.3

    We enjoyed the facility but the little detail things need to be fixed. Door jam broken. Pool not clean as it could be.

    The historic and architectural detail is beautiful. The location is fantastic and the staff was wonderful. We enjoyed our stay and would stay there on our next visit.

  • Good
    Apr 2019
    8.0

    Location. Pool area was nice.

    When we got there they charged my credit card double for the room. I had to prove rate from my Booking.com confirmation. Then we changed rooms 3 times and not one air-conditioner was working. So we settled for a fan. We are flexible people but was disappointed in Managers attitude.

  • Excellent
    Mar 2019
    9.5

    Friendliness at check-in, clean room and comfortable beds. The garden was lovely and we have great photos to reminisce about this great hotel and Puebla.

    A mini fridge would have been helpful, better toiletries in the bathroom please.

  • Okay
    Feb 2019
    4.3

    The room is good, bed was ok, location is great, it is at the heart of everything, Starbucks across the street.

    The room is in dire need of renovation and updates, ie missing knobs, broken doors, leaning tables. Front desk staff needs a major overhaul of his attitude and needs more customer service training. As we were checking in, sat down on the chair in-front of his desk, no hi hello welcome, he then picked up phone. While he was talking he was pointing at the computer screen telling me by hand gestures which one is me amongst 3 others checking in that day. As I pointed out my name he then gave us the keycard and yes he was on phone while doing so. Another employee brought us into our room in utter silence in somber mood. We frequently travel and never felt so unwelcomed like this before, even my 8 year old noticed & said when we get into our room “whoa that was weird!” Pool’s water was brown. Rooftop was very dusty, dirty which is sad coz I specifically chose this hotel for the view. Over all experience

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About

Overview

With a stay at Hotel San Pedro, you'll be centrally located in Puebla, within a 5-minute walk of Puebla Cathedral and Zocalo Square. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Puebla? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. Limited parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.9 Good

based on 551 reviews

9.0

Location

8.5

Food

2.8

Comfort

2.3

Cleanliness

Things to know

  • Near city centre

Check in

15:00

Check out

12:30

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Disabled access
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
Bicycle hire
Indoor pool
No smoking
Restaurant
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Terrace/Patio
Lift
Laundry facilities
Laundry service
Outdoor pool
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Storage available
ATM on-site
Business centre
Gift shop
Spa

Photos

Hotel San Pedro - Puebla City - Building All photos (30)
Hotel San Pedro - Puebla City - Balcony Balcony (1)
Hotel San Pedro - Puebla City - Banquet hall Banquets (2)
Hotel San Pedro - Puebla City - Bathroom Bathroom (1)
Hotel San Pedro - Puebla City - Bedroom Bedroom (13)

Location

Most popular landmarks

  • Street of Candies 200 m
  • Zócalo de Puebla 218 m
  • Catedral de Puebla 268 m
  • Capilla del Rosario 331 m
  • Mercado el Parian 340 m
  • Artist Quarter 398 m

Puebla City travel guide

Learn about Puebla City on KAYAK

Getting Around

Puebla City Huejotsingo 22.3 km
Mexico City Benito Juarez 101.7 km

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