Prices are in New Zealand Dollars.

SureStay Hotel by Best Western Phoenix Downtown

424 West Van Buren Street, Phoenix, AZ 85003, United States
+1 602 257 8331

Cheapest
rate per night

8.1

Excellent
based on 608 reviews
SureStay Hotel by Best Western Phoenix Downtown - Phoenix, AZ, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Priceline $95
Booking.com $101
Trip.com $104
Priceline
Booking.com
Trip.com

Good to know

Value for money

8.2

Distance to city centre

0.6 km

Location rating

8.4

Nearest airport

Phoenix Sky Harbor Intl

Distance to airport

7.8 km

Rooms

Check-in
Check-out

Standard rooms

$109+

Bed type
Provider
Total stay + taxes & fees
Queen bed
$109
Queen bed
$111
Queen bed
$111

King rooms

$129+

Bed type
Provider
Total stay + taxes & fees
Unknown
$129

Queen rooms

$95+

Bed type
Provider
Total stay + taxes & fees
Queen bed
$95
Unknown
$101
Queen bed
$104
Unknown
$109
Unknown
$111
Queen bed
$111
Queen bed
$112
Queen bed
$118
Queen bed
$118

Reviews

Pros

Cons

Traveller rating

258
156
56
18
3

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Jul 2018
    7.1

    Room to improve

    Great location to downtown and decent price compared to other hotels in area. Also has a parking lot but parking is not guaranteed.

    Upon check in, nobody was at the lobby and it was locked. Sign said will return in 10 mins or call the number. Waiting outside in 105 degrees, I rang the bell after 10 mins and the owner came out of the back room to check us in. No issues with check in, but when we got to the room, the air and fan were completely off, so it was 95 degrees in our room. Should have left the thermostat on at least... took several hours on full blast for the little window unit to cool the room. We had to go eat dinner somewhere because the room was unbearable. There were also no mp3 docks or clocks like the description said. The AC sounds like a lawn mower when it runs so expect it to be loud if it's on.

  • Excellent
    Feb 2015
    8.2

    Overall, a great stay

    Newly renovated rooms and very friendly staff. Walking distance to downtown Phoenix.

    Sheets weren't the most comfortable and there was a big wet spot on the floor.

  • Good
    Nov 2010
    7.7

    exellent staff-really help, good location-6 blocks from downtown, not expensive, free parking and continental breakfast, really working free wi-fi, close to convention center.

  • Good
    Nov 2010
    7.7

    The location was great, the price good and the renovated rooms superb value.

  • Good
    Nov 2010
    8.0

    really nice and clean. Certainly it is well located in downtown.

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About

Overview

The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand-new remodeled rooms. The newly refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24-hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Symphony Hall, The Phoenix Symphony, Hall Arizona Federal Theatre, The Van Buren, Crescent Ballroom, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 608 reviews

8.1

Cleanliness

8.0

Comfort

8.8

Staff

8.2

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Free Wi-Fi
Disabled access
Internet
Laundry facilities
Smoke alarms
No smoking
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Wake-up service
Free parking
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Accessible parking
Alarm clock
Body soap
Bottle of water
Children's television networks
City view
Cleaning products
Coffee machine
Conditioner
Desk
Entire unit located on ground floor
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Hardwood or parquet floors
Heating
Hypoallergenic pillow
Key card access
Outdoor furniture
Private bathroom
Raised toilet
Shampoo
Shower
Telephone
Toilet
Toilet paper
Towels/sheets (extra fee)
Dustbins
TV
Vending machine (drinks)
Vending machine (snacks)
Walk-in shower
Daily housekeeping
Fax/photocopying
Tour desk
Garden
First-aid kit
Physical distancing in dining areas
Physical distancing rules
CCTV in common areas
CCTV outside property
Hand sanitiser in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Concierge service
Pets not allowed
Kitchenette

FAQs when booking at SureStay Hotel by Best Western Phoenix Downtown

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Does SureStay Hotel by Best Western Phoenix Downtown offer free parking?

Does SureStay Hotel by Best Western Phoenix Downtown offer free airport shuttle service?

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Does SureStay Hotel by Best Western Phoenix Downtown have a pool?

Photos

All photos (50)
Building (4)
Bedroom (23)
Pool (1)
Restaurant (1)

Location

Most popular landmarks

  • Phoenix Symphony Hall 0.9 km
  • Arizona Science Center 1.3 km
  • Heritage Square 1.3 km
  • Chase Field 1.4 km
  • Arizona State Capitol 1.6 km
  • Phoenix Art Museum 1.7 km

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