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Value for money
Distance to city centre
|Phoenix Sky Harbor Intl|
Distance to airport
|"Very friendly and helpful staff!"||(in 22 reviews)|
|"Really helpful and friendly staff"||(in 102 reviews)|
|"Good breakfast and pleasant staff."||(in 60 reviews)|
|"The lighting in the parking lot."||(in 13 reviews)|
|"A little dark in the room"||(in 50 reviews)|
|"There was no indoor dining area."||(in 9 reviews)|
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Great location to downtown and decent price compared to other hotels in area. Also has a parking lot but parking is not guaranteed.
Upon check in, nobody was at the lobby and it was locked. Sign said will return in 10 mins or call the number. Waiting outside in 105 degrees, I rang the bell after 10 mins and the owner came out of the back room to check us in. No issues with check in, but when we got to the room, the air and fan were completely off, so it was 95 degrees in our room. Should have left the thermostat on at least... took several hours on full blast for the little window unit to cool the room. We had to go eat dinner somewhere because the room was unbearable. There were also no mp3 docks or clocks like the description said. The AC sounds like a lawn mower when it runs so expect it to be loud if it's on.
Overall, a great stay
Newly renovated rooms and very friendly staff. Walking distance to downtown Phoenix.
Sheets weren't the most comfortable and there was a big wet spot on the floor.
exellent staff-really help, good location-6 blocks from downtown, not expensive, free parking and continental breakfast, really working free wi-fi, close to convention center.
The location was great, the price good and the renovated rooms superb value.
really nice and clean. Certainly it is well located in downtown.
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand-new remodeled rooms. The newly refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24-hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Symphony Hall, The Phoenix Symphony, Hall Arizona Federal Theatre, The Van Buren, Crescent Ballroom, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
based on 608 reviews
Value for money
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Most popular landmarks
- Phoenix Symphony Hall 0.9 km
- Arizona Science Center 1.3 km
- Heritage Square 1.3 km
- Chase Field 1.4 km
- Arizona State Capitol 1.6 km
- Phoenix Art Museum 1.7 km