Prices are in New Zealand Dollars.

SureStay Hotel by Best Western Phoenix Downtown

424 West Van Buren Street, Phoenix, AZ 85003, United States
+1 602 257 8331

Cheapest
rate per night

8.0

Excellent
based on 1,129 reviews
SureStay Hotel by Best Western Phoenix Downtown - Phoenix, AZ, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Priceline $94
Booking.com $124
KAYAK $124
Priceline
Booking.com
KAYAK

Good to know

Distance to city centre 0.6 km
Location rating 8.2
Nearest airport Phoenix Sky Harbor Intl
Distance to airport 7.8 km

Rooms

Check-in
Check-out

King rooms

$94+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$134 per night
IMAGE
King bed
$154 per night
IMAGE
King bed
$155 per night
IMAGE
King bed
$192 per night
IMAGE
Unknown
$262 per night
IMAGE
Unknown
$94 per night
IMAGE
King bed
$97 per night

Queen rooms

$124+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$124 per night
IMAGE
Unknown
$124 per night
IMAGE
Unknown
$124 per night
IMAGE
Queen bed
$131 per night
IMAGE
Queen bed
$150 per night
IMAGE
Queen bed
$164 per night
IMAGE
Queen bed
$172 per night
IMAGE
Queen bed
$179 per night
IMAGE
Queen bed
$197 per night
IMAGE
Queen bed
$203 per night
IMAGE
Queen bed
$205 per night
IMAGE
Queen bed
$209 per night
IMAGE
Queen bed
$209 per night
IMAGE
Queen bed
$227 per night
IMAGE
Queen bed
$244 per night
IMAGE
Queen bed
$245 per night

Standard rooms

$94+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$155 per night
IMAGE
King bed
$94 per night

Double rooms

$231+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
$231 per night

Reviews

Traveller rating

202
123
45
13
1

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 44 reviews
better than expected in 14 reviews
boiled eggs in 7 reviews
chase field in 7 reviews
clean room in 182 reviews
comfortable bed in 78 reviews
concert venue in 21 reviews
convention center in 62 reviews
downtown phoenix in 107 reviews
free breakfast in 117 reviews
fruit yoghurt in 2 reviews
location was great in 148 reviews
parking lot in 37 reviews
restaurants bars local in 6 reviews
sheets were not fitted in 3 reviews
staff was friendly in 141 reviews
talking stick in 5 reviews
  • Good
    Aug 2019
    6.3

    The rooms were modern, fairly clean and spacious. The air conditioning, although loud, worked well. The breakfast was surprisingly good too. The reception staff were friendly and willing to hold our luggage after check out.

    What we greatly disliked was that on the day that we were checking out, we were rudely awaken by the cleaning lady at 9:00am who was banging on our door, and then LET HERSELF INTO OUR ROOM. She did not apologise for barging into our room at the early hour, and simply offered to clean the room (despite the fact that we were checking out that morning, and that there was a 'privacy please' note on our door). We told her that that wouldn't be necessary as we were checking out at 11am. She then returned to our room at 10:00am, again banging on our door asking whether she could clean the room. We AGAIN had to tell her that we weren't checking out until 11:00am. To us it felt as though this was the only room that she had to clean that morning, and she was rushing us to check out so that she could finish with her day. I have never experienced anything like that at a hotel. It was very, VERY unprofessional.

  • Excellent
    Aug 2019
    9.5

    Design, Clean, Comfortable

    n/a

  • Excellent
    Aug 2019
    9.3

    Quiet, nice bed, nice staff. Simple

    Look like someone spit on the fresh rug towel for the bathroom. Glass rolling shower door didn't work good at all

  • Good
    Jul 2019
    7.5

    Very helpful and friendly staff.

    The walk-in shower didn’t have a soap holder or shelf to place the soap or shampoo bottle so I had to place them on the shower floor.

  • Excellent
    Jul 2019
    9.5

    Room clean, bed was very comfortable loved the pillows!! Very creative design theme

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About

Overview

The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 1,129 reviews

9.2

Service

9.1

Value

5.7

Breakfast

0.0

Pool

Things to know

  • Friendly service
  • Near city centre

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Free Wi-Fi
Internet
No smoking
Express check out
Air-conditioned
24-hour front desk
Free parking
Designated smoking area
Storage available
Terrace/Patio
Concierge service
Laundry facilities
Hairdryer
Cable or satellite TV
Pets not allowed

Photos

SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Building All photos (36)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Bathroom Bathroom (4)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Bedroom Bedroom (16)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Buffet Buffet (1)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Building Building (2)

Location

Most popular landmarks

  • Phoenix Symphony Hall 0.9 km
  • Arizona Science Center 1.3 km
  • Heritage Square 1.3 km
  • Chase Field 1.4 km
  • Arizona State Capitol 1.6 km
  • Phoenix Art Museum 1.7 km

Phoenix travel guide

Learn about Phoenix on KAYAK

Getting Around

Phoenix Sky Harbor Intl 7.8 km
Phoenix-Mesa Gateway 41.5 km
Maricopa 44 km
Sedona, Arizona 160.4 km

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