Hotels near PERKS

Pros: The jumbo-ness of the craft. I felt kind of like being on a cruise ship - which is good! The attendants were terrific.

Cons: Overhead light kind of spilled over to my neighbor's seat (me being in the outer aisle chair) even after being adjusted as much out as possible. Not a problem if my neighbor had one of those sleep masks...

Pros: When it was finally over!

Cons: On time, attitude of Virgin ground crew in Sydney (only one) seat were tiny and uncomfortable.

Pros: Crew were lovely. Business class attendant was really nice.

Cons: Nothing. Great experience.

Pros: The crew was amazing

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Cons: Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good.

Pros: On time, service was good

Cons: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.

Pros: The seats were extremely comfortable! I

Cons: Nothing

Pros: Crew was great,

Cons: The seats are too small for 5 hours of flight time.

Pros: The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances

Cons: I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again

Pros: The crew was kind

Cons: Leg room, food

Pros: The crew was amazing, despite rainy weather. Service was very good.

Cons: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.

Pros: Late departure but kept informed. Food good.

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed