Worst hotel stay ever
From outside, seems like a decent place with decent location and modern renovations.
Poor customer service, two roaches and fruit flies in room, broken fridge, broken phone, locked up ice machine was broken and they ran out of ice at the front desk. Little parking due to large storage containers for renovations taking up spaces. I would it stay here again and would not recommend!!!
I checked in and the man who assisted me was very helpful. I'm not that hard to please so my bed felt soft enough to sleep on. Showers worked fine. TV was okay along with cable.
The keycard lock to my door wasn't reading my card the first couple times but I eventually figured it out.
Staff was friendly and courteous. Sheets and towels seemed clean.
Internet is advertised, but you cannot connect to it. I even worked with the Internet support company, walked around the complex trying to get a connection and tried all kinds of devices. No luck, no help. Room was old and shabby. I spilled something on the carpet and dabbed it up. The towel was covered in black soil. Don't think the carpet has been cleaned in the twenty or so years the entire room has been updated. Bathroom was clean, but extremely beat up.
Motel 6 Ontario CA is conveniently located 0.5 mile from the airport. Area restaurants are nearby. We are a smoke-free location offering a fitness center, conference rooms, and outdoor pool. Our guest rooms include free wifi.
Based on 527 reviews
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