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|Distance to city centre||2.2 km|
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The staff were very helpful They go out of their way to help you
it is very nice place. Staff very helpful. Hotel rooms are very clean. When we go to balcony, we can see beautiful mountain view.
The staff (his name is Theeban) is very friendly and very helpful. The rooms and bathrooms are clean. The beds are comfortable. The location is okay.
The hot water and tv facilities need to be improved though it wasn't much of a problem.
* The boy present at the hotel, Thebaan, is the most kindest, hospitable and accomadating individual. His a phone call away and is always ready to assist in anything you may need. * Tea served twice or three times a day.
* Steep road going down to the hotel is scary, and dangerous, particularly on rainy days. When driving up, it's even scarier due to the narrow width and one side not having railing which can cause fatal accidents. * Room's are prone to hear noise, conversations from the outside corridors. * Hot water even though advertised is not effective. The heater simply cuts the very cold to average. Not even warm. * WiFi even though advertised is not available due to heavy usage. * Curtains for too transparent and not attached to cover the full window. * Price is high comparing to choices available with breakfast.
We stayed in the hill castle for two days. The owner arranged a trip to horton plains for us and provided us with lots of tea.
The communication was very difficult since the men present in the guesthouse spoke no english, we had to speak to the mananger over the phone for every question. Furthermore, the room was not very clean, and the building quite cold.
based on 21 reviews
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Reviews about The Hill Castle
Most popular landmarks
- Hakgala Botanical Garden 8.6 km
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