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Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Pros: The food was good

Cons: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Crew was professional and food was very good. Entertainment was really good.

Pros: It was ok.

Cons: N/A.

Cons: Swiss perfect as always, Barcelona ground worker disaster, as always....

Pros: Wasn't awake, can't say

Cons: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Pros: 10/10 would recommend..

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Pros: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Pros: Staff was very good

Cons: Plane was very warm

Cons: Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul.

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: Seats were very comfortable and so were the entertainment options

Cons: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Cons: food can always be better but overall ok

Pros: Food and beverage