Location to Newport.
Layout of the rooms, no complimentary breakfast, no airport shuttle, confusing building plan, one slow elevator.
Room stunk of smoke, lights didn't work, no hot water for first 24hrs
Can't beat the value. Room was clean. Renovating to hardwood floors was nice. Staff was very accomodating.
Cheap, clean and 7min drive from center Newport.
It was clean but smelled like Clorox
Hotel was very convenient for my trip value was great and location was easy to get to. Also it was in a location near shopping
The room was really nice, love the wood floors. Bathroom very clean. Room was comfortable and we'll appointed.
I like that the sink area as separate from the toilet and shower. Also, I appreciate that the whole bathroom area was behind a wall separate from the bedroom.
We paid for a shuttle and couldn't even get one the first day we were there. Second day we waited in the lounge for the shuttle and the girls at the front desk forgot to tell us when they came so we missed that one too. Front desk help was awful.
Stayed for 6 days
Great shower. Comfortable beds, clean. Great steak restaurant attached, get there early as they are busy every night.
Towels were older, but clean and plenty of them. No free breakfast.
Beware, disgusting and unhealthy
There was absolutely nothing to like about this property
Mold located throughout bathroom, hair in bathroom from previous guest, holes in the walls and carpet pulled up in one corner
Everything is ok.
I don't remind
on the edge of unacceptable
very close to downtown New Port ... that's it
very old, humid and you can actually smell the mold .. rusty and not renovated .. too expensive for what it offers
Spend $15 more and stay somewhere else
The place is run down and looks more like a motel. We had booked two nights, but after seeing the place, we cancelled the next night and booked it in Holiday Inn express in Middletown (which looked lot better and was only $15 more per room). It also mentions unlimited transportation, however even though we had two queen beds in a room (4 people), they only gave free transportation to two people. Definitely not worth the stay.
Situated in beautiful Newport, Rhode Island, The Mainstay Hotel & Conference Center has everything one might want in accommodations. The Mainstay Hotel & Conference Center is right across the street from the very popular Newport Grand Casino, and also boasts three meeting rooms and one banquet room to hold your functions. In dining we have a full service restaurant (The North End Steakhouse), serving breakfast, lunch and dinner. While our property can satisfy most of your travel needs on-site it also boasts an exceptional location. With our extremely convenient shuttle you are just minutes away from the Newport Beaches, the historic Newport Mansions, and the very popular attractions of Downtown Newport. For those interested in dining or having a function on our private beach our sister property the local landmark Atlantic Beach Club is also just minutes away. Our location is also close to Navy Base making it extremely convenient for those working in the area.
Based on 2,682 reviews
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