Good to know
|Value for money||7.2|
|Distance to city centre||1.7 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||8.7 km|
|"Great location and awesome staff."||(in 169 reviews)|
|"Staff friendly and extremely helpful"||(in 103 reviews)|
|"The room was clean and cozy!."||(in 121 reviews)|
|"Very small rooms, unhelpful staff."||(in 101 reviews)|
|"Ice machine was broken."||(in 3 reviews)|
|"No coffee makers in rooms!"||(in 18 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 12 reviews|
|bar area||in 49 reviews|
|coffee in the lobby||in 75 reviews|
|comfortable bed||in 146 reviews|
|destination fee||in 22 reviews|
|friendly staff||in 326 reviews|
|grand central station||in 17 reviews|
|great hotel||in 202 reviews|
|great location||in 487 reviews|
|ice machine||in 22 reviews|
|mini bar||in 99 reviews|
|new york||in 47 reviews|
|nice lobby||in 60 reviews|
|room was small||in 606 reviews|
|staff was rude||in 266 reviews|
|times square||in 18 reviews|
|wifi in the room||in 58 reviews|
Did not like the room Bathroom was ridiculously small
Great location. Good gym.
Air conditioner was so loud that I had to turn it off to sleep. Also, they charge a $25/day facility fee. You can redeem this for food at the bar/lunch. But I don't recall this being mentioned on booking.com when I made the reservation.
Wait in Checkin and checkout lines
Centrally located to where I needed to go and close to the subway.
The breakfast was delicious in the hotel restaurant. The staff were very good, especially Rachel the Front Office Manager. The location of the hotel was perfect, very central to lots of touristy things we wanted to see. Only a ten minute walk from The Rockafella and Grand Central Station, 15/20 minutes to Times Square etc
The general asthetics of the hotel. It does not appear to have had any refurbishment since it was the W Hotel. I stayed at this hotel from friends recommendations who stayed when it was the W and showed them photos and they were shocked at how rundown it has become. Our bedroom blinds were stained, a bath towel was stained, there was dust accumulated in the shaver plug in the bathroom, dust covering the alarm clock, the telephone in the room looked like it hadn't seen a disinfectant wipe in ten years! I am being really picky here as I booked the deluxe double room and it cost me a fair bit for the weekend for my mums 60th and I was getting quite shocked/upset about how much I had spent on the room with how it looked. Alot more rundown than the pictures have you believe.
The Maxwell New York City is located in Midtown Manhattan, just steps from Times Square, Fifth Avenue, Broadway, and all of the best attractions and destinations throughout New York City. This hotel is also close to Grand Central Terminal and subway stops, making it easy for guests to get around and see the rest of the city, as well. Rooms are designed for modern comfort with all of the amenities that guests expect, including state-of-the-art technology, high-end baths, and more. The Living Room offers cocktails and conversation, while guests can also enjoy full-service dining at Heartbeat, the onsite restaurant.
The Maxwell is home to 697 guest rooms and suites, many with stunning views of the surrounding city and skyline. Amenities include in-room refrigerator and microwave, separate tubs and showers in rooms and nonsmoking accommodations. The hotel also offers babysitting services, concierge services and 24 hour room service, laundry and dry cleaning services and flat screen TVs in every guest room. Guests can also rent cars and make flight reservations from the car rental and airline reservations desk. The Maxwell New York City also has a full-service business center for corporate clients.
This hotel is just minutes from transit, making getting there easy. Plus, it is just 30 minutes from LaGuardia and JFK International Airport, with convenient transportation options available at both ends. Guests of the Maxwell can visit Rockefeller Center, Bryant Park, the Metropolitan Museum of Art and Central Park, which are all just minutes away.
based on 1,133 reviews
Value for money
Policies vary by room type and provider.
Reviews about The Maxwell New York City
Most popular landmarks
- Grand Central Terminal 0.6 km
- Rockefeller Center 0.6 km
- Museum of Modern Art 0.7 km
- New York Public Library 0.9 km
- Bryant Park 0.9 km
- Times Square 1.1 km
|New York LaGuardia||8.7 km|
|New York - Penn Station||1.9 km|
|Secaucus Junction, New Jeresy||8.7 km|