|Value for money||5.1|
|Distance to city centre||1.2 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||8.7 km|
|"Staff very friendly and helpful."||(in 34 reviews)|
|"The room was good size."||(in 16 reviews)|
|"Pretty lobby, nice bar/cafe."||(in 6 reviews)|
|"The room was small and dark"||(in 8 reviews)|
|"We arrived at 1pm and asked for early check in."||(in 5 reviews)|
|destination fee||in 32 reviews|
|early check||in 31 reviews|
|elevators have small||in 5 reviews|
|elite member||in 7 reviews|
|friendly staff||in 130 reviews|
|great location||in 189 reviews|
|hotel old||in 10 reviews|
|lobby||in 25 reviews|
|new york||in 12 reviews|
|room service||in 35 reviews|
|room was good||in 114 reviews|
|room was small||in 130 reviews|
|times square||in 21 reviews|
|upgraded our room||in 5 reviews|
|walking distance||in 9 reviews|
|wifi in the room||in 26 reviews|
Bad staff, dirty bed cover and cut Blanket ( I have photo if you want)
Everything, it is really bad hotel.
I frequently travel to New York City and have stayed at this hotel on multiple occasions. Given recent implementation of the “destination fee” and lacking customer service, this hotel no longer holds the same value to me. The implementation of the “destination fee” of 25 USD per night is a joke. This fee appears to be applied (thus far) by two hotel brands operating in New York City. The staff and hotel attempt to sell the fee as a service. In reality, I used none of the services and yet it remains a mandatory fee in addition to the room rate. This tactic seems quite dishonest on the part of Marriott - when they could just increase their hotel rate. In addition, I have noticed a decline in customer service and their reception for Elite members is not impressive. This last trip over the holidays will be the last time I stay at this hotel as a result of my experience at this hotel.
Hotel is getting old but good location
Good midtown hotel near shopping, theater, restaurants, museums, subway
Hotel is a little dated and Destination fee of $25 per day is a rip-off
A great stay
Great suite, stylish and comfortable furnishings, and large, modern bathroom at fair price and good service. Environment conducive to business and tourism with family, privileged and quiet location, with all facilities.
The view from the low level is not pretty, facing other buildings, but it does not bother. The restaurant does not have many choices, but is reasonably priced and a good last minute option. Anyway, around there are several alternatives to services and restaurants.
Great stay in NYC
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
a night in NY
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott!
Nothing. the stay was amazing
New York Marriott East Side welcomes you to the heart of the city with a seamless blend of style and substance, setting the stage for an unforgettable visit. Our hotel is ideally situated in Midtown NYC, within walking distance of iconic landmarks including Rockefeller Center and the United Nations; Grand Central Station and Madison Avenue shopping are within easy reach as well. Make yourself comfortable in stylish rooms and suites, which showcase plush featherbeds, sleek marble bathrooms and high-speed Wi-Fi; our Terrace Suites feature private balconies with scenic views of the East Side - a rarity in NYC. Fuel your Midtown adventure with an espresso at illy Cafe, or stop525LEX, our hotel restaurant, for a delicious American meal. You can also keep energized at our 24-hour fitness center during your visit. Those planning events will appreciate our 18,000 square feet of venue space, including a ballroom that can accommodate 400 and an outdoor terrace overlooking NYC. Plan your East Side getaway with us today.
Based on 1,821 reviews
Policies vary by room type and provider.
|New York LaGuardia||8.7 km|
|New York - Penn Station||1.8 km|
|Secaucus Junction, New Jeresy||8.6 km|