|Distance to city centre||1.1 km|
|Distance to airport||16.6 km|
|"Excellent location and great value"||(in 246 reviews)|
|"Very close to Times square"||(in 21 reviews)|
|"Extremely long lines to check-in."||(in 26 reviews)|
|"The worst experience ever."||(in 20 reviews)|
|"Worst hotel I've ever stayed at."||(in 122 reviews)|
|"The staff was rude."||(in 76 reviews)|
|bad experience||in 81 reviews|
|close to penn station||in 127 reviews|
|dirty carpet||in 21 reviews|
|location and price||in 1,058 reviews|
|location my room||in 918 reviews|
|location was great||in 1,232 reviews|
|long line||in 174 reviews|
|madison square||in 33 reviews|
|peeling paint||in 113 reviews|
|room was dirty||in 172 reviews|
|staff was friendly||in 378 reviews|
|times square||in 54 reviews|
|worst hotel||in 560 reviews|
location was awesome
room was rough. stained ceiling tiles, bathroom has missing tiles in tube shower pressure was bad
rooms were not cleaned well at all. beds were made but trash was left in receptacles. bathroom didn’t look like it was cleaned. carpet in room old and also wasn’t vacuumed/cleaned well or maybe wasn’t cleaned daily
Location and self service kiosk
It was all dirty and the stuff is really rude
Location was some what convenience to things but nothing to write home about.
It's location is great. Right in the heart of midtown with access to all parts of the city
Do not be fooled by the price. Upfront, the pricetag is cheap, but they hit you at check in with a "service and facilities fee" of an extra $35 or so a night. Take your money elsewhere, as what you get for your money here (service, cleanliness, amenities, atmosphere, etc), is not worth skimping initially
Room dirty. Rude workers. Run downhotel.
The hotel was located in a great location
Clean up the place, and the staff mow pleasant and professional with addressing issues
Breakfast included with the booking at ground floor cafe. Location of the hotel was close to Macy's and other department stores.
Check-in service, cleaness, furnishment, toilet, almost everything in the room needs an upgrade.
Warning for the HIDDEN fee! This hotel secretly charged my credit card for a fee called facility fee. Neither the staff or Kayak site or Getaroom site mentioned anything about this upon my booking. Until I questioned about the extra charge ($30 per night), the hotel explained because the booking sites did not charge a sufficient amount. Lol. I called Getaroom later, and they seemed not to know anything about the fee. Overall, with the total cost of over $100 per night, the service is not deserved your money.
AC did not work. Our room was so hot like 80degree. Carpet dirty and walls filthy. Not worth the money. We were charged facility fee which we didnt use any. It was hidden fee actuallly since it was not noted on the website there will be added fee. This is the worst hotel weve been. I would rather book an inn or a lodge instead.
Everything. Check in was too long. Not enough staff. Unaccomodating staff and UNCOMFORTABLE hotel room where AC does not work.
Dirty and disgusting
There is nothing we liked about the hotel. It was disgusting dirty yellow sheets with hair all over and bathroom is so gross everything is so old and dirty Almost throw up going into the room and couldn’t even stay in the room so we checked in and checked out
Everything Everything was just so gross and disgusting
Located in the heart of Manhattan, Hotel Pennsylvania is close to many sights and attractions. Guests who like to walk will find this hotel ideal as they can walk to the Empire State Building, Times Square, or Madison Square Garden to take in a basketball or hockey sporting event. It is also a short walk to Penn Station offering easy access to all of New York City. Minutes from many of New York’s hottest nightclubs, it is a great option for a birthday or getaway. Business travelers will also find this hotel to be a convenient choice. It is close to the financial district, garment district, and city hall. Meeting and banquet rooms are also available for conferences or training seminars. Although Hotel Pennsylvania is a historical building, it offers many updated and modern amenities. This includes wireless Internet access, large flat-screen televisions, a pool, sauna, and state-of-the-art fitness center. Each room is further equipped with an ironing board, hairdryer, and mini-refrigerator making it feel a lot like home. After a busy day of work or sightseeing, guests can grab a drink or enjoy dinner in the hotel’s restaurant. Hotel Pennsylvania is pet-friendly and kids always stay for free. When booking, guests can choose from rooms with double or king beds, or suites with separate living areas. Check-in starts at 3 p.m. and check-out is at 11 a.m. If driving, valet/paid parking is available.
Based on 51,217 reviews
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Learn about New York on KAYAK
|New York LaGuardia||10.4 km|
|New York - Penn Station||191 m|
|Secaucus Junction, New Jeresy||7.2 km|