Great staff who were professional and polite. The toilet in our room was constantly running. The staff addressed it immediately. Wonderful breakfast as well as seating area. Very comfortable rooms and amenities were top-notch!
Clean and nice people
Everything was very good, nice and helpful people. Very clean.
The location of the hotel has easy access to public transportation and is safe but the area smell bad and does not look very nice. Inside the hotel is very good and clean but outside is not. (Close to Chinatown)
Great hotel for the price
I'm a student and found the tariff to be reasonable and a great deal considering the proximity to downtown Manhattan.
The location wasn't very good. I'm not sure if I'll choose this location again.
Couple of days in Downtown East
Beautiful small hotel with clean and modern rooms. From the window I could see the Manhattan bridge which adds to my down-east Manhattan experience. Personnel was helpful and kind, they provided excellent breakfast. There is an M15 bus station next to the hotel so it is easy to go downtown from there.
Holiday Inn, please invest in the hotel to add noise-filtering windows to the rooms. I would suggest this hotel for visitors who already visited New York previously, as the surrounding does not reflect the overall landmark Manhattan really has. Overall I was satisfied with the hotel and thanks for the hospitality!
The hotel was very clean and the staff were helpful and patient. The free breakfast was well stocked and we had no problems with appliances in the room. There are even recommendations for places to eat and directions to various parts of new york on the website. Very good deal for the price. :)
The only downside was the location which was above a market. If you don't like the smell of fish it might bother you, but it's not nearly as pungent once you get inside.
Enhance your New York City visit when you stay at Fairfield Inn & Suites New York Manhattan/Downtown East, boasting an amazing location with access to dozens of popular destinations. From our hotel, you'll have the convenience of visiting Chinatown, South Street Seaport, Pier 17, SOHO Shopping, Pier 36 and the 9/11 Memorial & Museum. Before exploring what the Lower East Side has to offer, unwind in our spacious and comfortable rooms featuring soundproof windows and luxury bedding to ensure a restful night's sleep. If you're visiting the city for business, you'll love being able to work at the large ergonomic workspaces and use our complimentary Wi-Fi. Be sure to fuel up at our free hot breakfast buffet, serving both hearty and healthy options, and work out in our 24-hour fitness center. At Fairfield Inn & Suites New York Manhattan/Downtown East, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Based on 1,482 reviews
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