|"Excellent location, very clean, everything."||(in 394 reviews)|
|"Awesome room and view impeccable."||(in 90 reviews)|
|"Friendly staff and very accommodating."||(in 242 reviews)|
|"This is a flop hotel!"||(in 66 reviews)|
|"Room was dirty when arrived."||(in 179 reviews)|
|"No refrigerator in the room."||(in 20 reviews)|
The bed was fairly comfortable
The hotel could have been updated
No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.
Service and view
Location and comfort
A tad cleaner
The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall
The beds were super comfortable, the location was very convenient.
I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.
Large clean rooms.
Ok lacked value
Large rooms AMAZING staff. Tons of outlets in room
Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.
The location was good. The people we interacted with were nice.
While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.
Water pressure in shower not good.
Holiday in NYC
A central location
The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.
Location it's excellent
Staff at restaurant was horrible. Un professional rude.
Beautiful food, amazing views, brillant location, comfortable bed, spacious rooms,
The breakfast buffet was limited and could be improved with hot food. The shower could not always hold a constant temperature.
The hotel was central to everything.
Extremely central location. We upograded to the corner room which was a great size, with plenty of space, something which is hard to get in a Manhatten hotel.
The cost of the wifi access was ridiculously expensive. $15 a day per device, so if you use a computer, n iphone and an Ipad that would be $45 a day which is crazy. Instead we just went around the corner to Starbucks who give free access, the hotel are definately pricing themselves out of the market on this one,
The location was perfect for us and the accommodations were everything I expect in a hotel. All the comfort and cleanliness of home. I will reserve a room with Crowne each time I visit NY.
The location on Times Square,near everything made a perfect stay.I would recomend it to anyone.The rooms were clean,the personel was very kind and the breakfast was very good.
Excellent location, nice room with TS view, great breakfast
from our arrival, staff were very efficient and helpful. Rooms suited our needs perfectly and was an ideal base for a family holiday in NYC
Every thing that had been promised occured exactly as we expected. We love America and Americans, and from the moment we got off the plane everything was easy, simple and pleasant.
We do not tip in Australia and as a result we find it inconvenient to continually pay for services such as carrying bags when it is really something I prefer to do myself. It is a different way of doing things, and of course we travel to places to experience just such differences, but it different from what we expect. We would expect an employer to pay their employer a just wage that does not need to be augmented. I would prefer to just pay more for everything and not tip.
Very clean hotel really friendly staff
The tax we had to pay checking out was apalling it was over 300 euro on top of the price of our stay
The Crowne Plaza of Times Square Manhattan is the perfect destination for anyone interested in being right in the center of New York City's biggest attractions. It is located on Broadway and is within close proximity to many other tourist areas, such as Central Park, Rockefeller Center, and Radio City Music Hall.
There are a total of 795 guest rooms in the hotel. Each room includes features such as high-speed Internet access, cable, and Templespa bath amenities. Guests can select from a few different 323-square-foot rooms, such as traditional King or Double suites. They can choose to upgrade to have an upscale King or Double room overlooking a Times Square view.
The Crowne Plaza is not only near all the dining and attractions of New York City, but it also includes a classic dining option within the hotel overlooking Times Square as well as a stylish Bar & Lounge near the hotel lobby. In addition, there is an in-room dining option where guests can request delivery to their hotel rooms daily.
There is 25,000 square feet of private event space within the hotel. This includes 28 meeting rooms and 2 ballrooms where a variety of special events can take place. A full-service fitness center is also included for any guests that still want to exercise while they are away from home.
based on 5,514 reviews
Policies vary by room type and provider.
All existing bookings at Crowne Plaza Times Square Manhattan can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Families traveling with children who have booked a king-bedded room can request a maximum of one rollaway bed or crib per room. Cribs are provided on a complimentary basis, while rollaway beds cost around $30 extra per night. An alternative option is to request connecting rooms, allowing up to seven people to be spread across two rooms.
The hotel concierge desk is available seven days a week to help guests arrange tours and excursions around the Big Apple. Options include but are not limited to bus tours, harbor cruises and helicopter flights, not to mention private transportation if you are looking to escape the city for a day.
Breakfast is served daily from 6:30 am to 11:30 am in Brasserie 1605, with the option of either a hearty buffet or a la carte menu. The buffet is made up of classic American and Chinese breakfast dishes, while the menu features the likes of pancakes and crabby eggs benedict. If not included in your room rate, the buffet breakfast costs $32.50 per adult.
With its location so close to some of New York’s premier music venues, guests can enjoy stellar live performances just steps away from the hotel. Local options include the Best Buy Theater, Carnegie Music Hall, Lincoln Center and Madison Square Garden, all of which are less than 1 mi away from the hotel. The concierge desk is experienced in obtaining tickets for live music events and Broadway shows even when they appear to be sold out.
The hotel has a range of ADA compliant guestrooms that offer the same unique views as all other rooms, as well as the option to choose between king or double beds. In addition you will find TDD aids and visual alarms, bathtub seating or roll-in showers, wheelchair accessible rooms and auxiliary hearing/visual aids available from the front desk.
Getting to the hotel from any of New York City’s airports can be done by public transport or taxi, with rental car and rideshare services additional options. From LaGuardia Airport, guests can take an R train to 49th Street or Times Square – 42nd Street, from where it is a walk or short taxi journey to the hotel. From New York John F. Kennedy International or Newark Liberty International Airport, the Air Train connects to Penn Station from which you can complete the journey by taxi. If taking a cab all the way from the airport, expect to pay around $45 from LaGuardia and $55-75 from the other airports, with a journey time of 50m to 1h 20m from each. (Prices checked 21/05/19).
Crowne Plaza Times Square Manhattan is located at 1605 Broadway in Midtown, 0.5 km from the centre of New York. Broadway is the closest landmark to Crowne Plaza Times Square Manhattan.
Check-in time is 15:00 and check-out time is 11:00 at Crowne Plaza Times Square Manhattan.
Yes, Crowne Plaza Times Square Manhattan offers free Wi-Fi.
No, Crowne Plaza Times Square Manhattan does not offer free parking.
No, Crowne Plaza Times Square Manhattan does not offer free airport shuttle service.
Crowne Plaza Times Square Manhattan is 9.6 km from New York LaGuardia.
Yes, Crowne Plaza Times Square Manhattan is a pet-friendly hotel.
Yes, Crowne Plaza Times Square Manhattan has a pool on-site.
Crowne Plaza Times Square Manhattan has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.