Good to know
|Distance to city centre||1.0 km|
|Nearest airport||New Orleans Louis Armstrong|
|Distance to airport||18.8 km|
|"We enjoyed the complimentary happy hour."||(in 7 reviews)|
|"The complimentary breakfast was awesome!"||(in 114 reviews)|
|"Great friendly and helpful staff"||(in 130 reviews)|
|"Sofa bed super uncomfortable"||(in 28 reviews)|
Time of year
Show reviews that mention
|attentive to our needs||in 5 reviews|
|basketball court||in 14 reviews|
|beer and wine||in 7 reviews|
|breakfast was good||in 220 reviews|
|busy street||in 33 reviews|
|close to the convention center||in 20 reviews|
|french quarter||in 43 reviews|
|great location||in 120 reviews|
|happy hour||in 29 reviews|
|late check||in 25 reviews|
|nice pool area||in 62 reviews|
|pool area||in 61 reviews|
|room was clean||in 194 reviews|
|sofa bed||in 32 reviews|
|staff was very friendly||in 261 reviews|
|valet parking||in 136 reviews|
Pool, breakfast, activities great.
The breakfast staff was friendly. The location is good. 5 minutes walk from the WWII museum.
An employee (a man) walked into our room without permission. It was evening time. We had already checked in hours earlier. He did not knock on the door and he used his master card to enter into our room. Thankfully my wife was not changing clothes at that moment. When I asked him what he wanted, he just said that he had found a tool outside our door and he wanted to know if it had been left inside our room by accident...I don't know if he was telling the truth or not because we did not see any tool at the door when we came in but you cannot just walk inside a hotel room when the customers have already checked in. Much less without first knocking on the door. Besides this unpleasant experience the hotel was clearly understaffed. The front desk girls were doing a thousand things at the same time the whole weekend and barely catching up or not catching up at all with the amount of work. People checking in, people checking out, calls from the bedrooms,... The hotel is old and it clearly needs an upgrade. They rip you off just for the location. Normally I have had good experiences with Marriott hotels but these have been by far the worst experiences I have had in a Marriott hotel. Parking is not included and you will pay quite well if you want to use the hotel parking service. The breakfast was super basic and low quality. In summary, it is in a good location and that's it. It is a rip-off and we won't stay in this hotel again nor I can recommend it to anyone. It doesn't feel safe that any employee (and not cleaning services) can walk into your room any time. Much less without permission.
Residence Inn By Marriott at New Orleans, has the best hospitality. Great staff, great service. Specially during breakfast time. We love the high quality of Lola. Lola is the best . Thanks for everything.
Everything was great! Breakfast was wonderful and the staff was excellent!
The noise! Maybe remodel some so that you can't hear every room's noise and them being loud!
Location was great for our purposes
It was all good
Residence Inn New Orleans Downtown offers spacious studios and suites with fully equipped kitchens and plenty of room to eat, work and relax. Centrally located in the heart of New Orleans, our hotel offers easy access to the World War II Museum, Port of New Orleans and Mercedes-Benz Superdome. Start your day on the right foot with help from our complimentary hot breakfast buffet. When the weather is nice, take advantage of our outdoor patio and grill out with family or colleagues. After an adventurous evening out enjoying New Orleans' famous nightlife, refresh and rejuvenate with a relaxing dip in our outdoor pool and catch some rays in our sun loungers. Never miss a workout thanks to our fitness center. Cardio equipment not your favorite thing? Then work up a sweat on our outdoor Sport Court® for tennis and basketball. Whether visiting The Big Easy for business or leisure, let the accommodations and amenities at Residence Inn New Orleans Downtown help make your stay a success.
based on 1,715 reviews
Things to know
- Friendly service
- Pleasant hotel grounds
- Spacious rooms
- Good kitchenette
Policies vary by room type and provider.
Reviews about Residence Inn by Marriott New Orleans Downtown
Most popular landmarks
- Louisiana Children's Museum 143 m
- The National WWII Museum 237 m
- Audubon Aquarium of the Americas 0.9 km
- Audubon Butterfly Garden and Insectarium 1 km
- New Orleans Musical Legends Park 1.4 km
- New Orleans Pharmacy Museum 1.4 km
|New Orleans Louis Armstrong||18.8 km|
|Gulfport Biloxi Regional||108.9 km|
|New Orleans-Union||1 km|
|Slidell, Louisiana||46.2 km|