Old carpet, mold in the bathroom, needs a remodel
It was right off the interstate and close to Schlitterbahn.
The air conditioning cover kept falling off and the refrigerator was not working very well.
Rooms were nice and clean. The bed was surprisingly comfortable.
Itâ€™s extended stay so the halls were a little dirty and smelly. The breakfast wasnâ€™t too good.
Need good maintenence. The door did not lock when it was closed automatically I did not have to use door key to open the room.
The staff was very helpful and friendly! We left a couple of shirts in the closet and I called the hotel and they located the shirts and mailed them back to me in a postage paid envelope that I provided for them! I was very thankful for their help!
The only thing we did not like was a strange odor in the hallway! All in all our stay was very pleasant and pretty close to the Water Park! The room was clean! Breakfast included bagels, cereal or fruit!
They had really good bathroom products (shampoo, conditioner and lotion) it was all matrix brand.
Had a mildew smell, wasn't the cleanest place in the world.
Not enough seating in breakfast area. We ended up going to IHOP to eat breakfast. Broken washer. And room wasn't very clean. There was even an old pizza slice next to TV and fridge.
easy access to freeway
Staff entered our room while we were there without calling or knocking and let our dogs out, then hassled us about our dogs. Wallpaper in our room was peeling from water damage, carpets were dirty, and vending didn't work.
Hallway carpets were very dirty and pool water was a cloudy green.
Room was filthy, Pool was lime green, Staff was very rude! Will NOT stay here ever again!
When we checked into the hotel there was women's clothes in the restroom when we called the front desk to complain about it they simply said they would send somebody out there next a young lady swipes her room key card walks in without knocking grabs her
Clothes and leaves as we tried to talk to the manager / owner / operator they did nothing to compensate or resolve the issue.
The front desk was extremely friendly and great location.
The room had a really bad smell to it. Could not use the tub. Don't even bother with the workout room and the pool was green. Breakfast was just breads and cereals.
Enjoy the hometown hospitality at the pet friendly Baymont Inn and Suites New Braunfels, just off Interstate 35 and convenient to the San Antonio International Airport, historic Gruene, the Guadalupe River, Natural Bridge Caverns and the attractions, shopping and dining of San Antonio. This lodging features complimentary wireless Internet and complimentary breakfast, as well as swimming pool, hot tub, fitness center, laundry facilities, and business center with meeting rooms, presentation equipment and computer access. Car parking is available and there is no charge for kids 17 and under when accompanied by adults.
Based on 299 reviews
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