Good to know
|Distance to city centre||0.9 km|
|Nearest airport||Nairobi Jomo Kenyatta Intl|
|Distance to airport||12.2 km|
|"Great staff and nice location."||(in 41 reviews)|
|"The staff was amazing!"||(in 94 reviews)|
|"excellent customer service!"||(in 8 reviews)|
|"I can’t recommend this Hotel."||(in 15 reviews)|
|"No free wifi in rooms"||(in 6 reviews)|
|"ROOM 417 - NOT VALUE FOR MONEY!!"||(in 8 reviews)|
Time of year
Show reviews that mention
|block any noise||in 3 reviews|
|customer service||in 9 reviews|
|extra dollars||in 2 reviews|
|food was good||in 33 reviews|
|free upgrade||in 15 reviews|
|free wifi||in 24 reviews|
|good location||in 61 reviews|
|great view||in 7 reviews|
|late check||in 6 reviews|
|money that i paid||in 16 reviews|
|need renovation||in 20 reviews|
|old building||in 2 reviews|
|old hotel||in 66 reviews|
|room was very small||in 78 reviews|
|service is good||in 28 reviews|
|sleep till||in 3 reviews|
|staff was very friendly||in 135 reviews|
|swimming pool||in 26 reviews|
|traffic noise||in 11 reviews|
staff was very well experienced, profecional and helpfull. They are always assisting on time.
The service is good but you will be surprised to see that you have been charged for every service asked to your room.
Service charges should be mentioned beforehand so that the client doesn't get any surprise with the bill while checking out.
Breakfast was ok but may be a little more variety of food
Only the location which is at the center.
The hotel is an antique, not new to us, and its system is traditional becuase nowadays all hotels provide free breakfast and wifi, except this hilton, and the price for breakfast and wifi is much higher than expectation.
Staff is very high standard Pool is very good They have hospitality and tourism management They are very intelligent people
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
based on 7,554 reviews
Things to know
- Nice building
- Good meeting & event facilities
- Great shopping
Policies vary by room type and provider.
Reviews about Hilton Nairobi
Most popular landmarks
- National Archives 204 m
- Kenyatta International Conference Centre 399 m
- Times Tower 0.5 km
- City Market 0.6 km
- Teleposta Towers 0.6 km
- Kenyatta Mausoleum 0.7 km
|Nairobi Wilson||4.2 km|
|Nairobi Jomo Kenyatta Intl||12.2 km|