Good to know
|Distance to city centre||0.9 km|
|Nearest airport||Nairobi Jomo Kenyatta Intl|
|Distance to airport||12.2 km|
|"Great staff and nice location."||(in 41 reviews)|
|"The staff was amazing!"||(in 94 reviews)|
|"excellent customer service!"||(in 8 reviews)|
|"I can’t recommend this Hotel."||(in 15 reviews)|
|"No free wifi in rooms"||(in 6 reviews)|
|"ROOM 417 - NOT VALUE FOR MONEY!!"||(in 8 reviews)|
Time of year
Show reviews that mention
|block any noise||in 3 reviews|
|customer service||in 9 reviews|
|extra dollars||in 2 reviews|
|food was good||in 33 reviews|
|free upgrade||in 15 reviews|
|free wifi||in 24 reviews|
|good location||in 61 reviews|
|great view||in 7 reviews|
|late check||in 6 reviews|
|money that i paid||in 16 reviews|
|need renovation||in 20 reviews|
|old building||in 2 reviews|
|old hotel||in 66 reviews|
|room was very small||in 78 reviews|
|service is good||in 28 reviews|
|sleep till||in 3 reviews|
|staff was very friendly||in 135 reviews|
|swimming pool||in 26 reviews|
|traffic noise||in 11 reviews|
Enjoyed myself. Staff was so friendly would definitely reccomend it full time. Received value for the money. Love the pool side.
The service at breakfast was very friendly and helpful. The view into the city is spectacular.
As a mixed couple the security didn't let us use the elevator after eating at the pool-bar. Instead of asking me he insisted to speak in swaheli to my future wife and after I asked him several times what's the problem he told me that he needs to check if my fiancée is allowed to go into our room. After waiting five minutes with this guy using his radio set without any result another guy came in business dress and they talked and suddenly we were allowed to finally go into our room. For our wedding we definitely choose another hotel. Broken furniture and lamps and moldy shower curtain.
The security checks and the professionalism of the staff
The rug at the corridor must have been dampened hence it was having some foul odour
Lobby doesn't have enough seating arranhement.
Good customer service especially the room service was fast
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
based on 7,578 reviews
Things to know
- Great reception
- Good meeting & event facilities
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Hilton Nairobi
Where is Hilton Nairobi located?
Hilton Nairobi is located at Mama Ngina Street, 0.9 km from the centre of Nairobi. National Archives is the closest landmark to Hilton Nairobi.
When is check-in time and check-out time at Hilton Nairobi?
Check-in time is 14:00 and check-out time is 13:00 at Hilton Nairobi.
Does Hilton Nairobi offer free Wi-Fi?
No, Hilton Nairobi does not offer free Wi-Fi.
Does Hilton Nairobi offer free parking?
Yes, Hilton Nairobi offers free parking.
Does Hilton Nairobi offer free airport shuttle service?
No, Hilton Nairobi does not offer free airport shuttle service.
How far is Hilton Nairobi from the airport?
Hilton Nairobi is 4.2 km from Nairobi Wilson. Hilton Nairobi is 12.2 km from Nairobi Jomo Kenyatta Intl.
Can you bring pets to Hilton Nairobi?
Yes, Hilton Nairobi is a pet-friendly hotel.
Does Hilton Nairobi have a pool?
Yes, Hilton Nairobi has a pool on-site.
Reviews about Hilton Nairobi
Most popular landmarks
- National Archives 204 m
- Kenyatta International Conference Centre 399 m
- Times Tower 0.5 km
- City Market 0.6 km
- Teleposta Towers 0.6 km
- Kenyatta Mausoleum 0.7 km
|Nairobi Wilson||4.2 km|
|Nairobi Jomo Kenyatta Intl||12.2 km|