Hotels near NACA® Live

Cons: Everything was good

Pros: The flight attendants have so much patience, it’s amazing. Because passengers are idiots.

Cons: Do you really need to charge every person to pick their seat?

Pros: The crew was very kind.

Cons: Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane.

Pros: Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline.

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Pros: Quick boarding

Cons: Plane was delayed. Second Virgin flight in a row for me.

Pros: Always on time, good range of movies/shows and free wifi

Cons: Long wait at the airport checkin, seat was so uncomfortable and paid drinks (including soft drink) after the first meal service... so odd!

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

Pros: Skycouch in Economy was wonderful. Although small, it was sufficient in order to get comfortable and get several hours of sleep on a long flight. Entertainment system was outstanding, with excellent selections of movies, TV, TED talks & music. Plus, ordered water, beverages and snacks at any time via the screen and it was delivered to my seat. We had a seat change request at the gate which was resolved by the gate agent who was amazing.

Cons: Check in and bag drop area needed personnel to assist and answer questions. It was not clear what to do and we stood in along line that we could have avoided if there had been a customer service rep to guide us.

Pros: great seats + wifi. Was treated like a human being.

Pros: Great entertainment

Cons: Overall great

Pros: Boarding process need to be improved. Seat assignment is horrible

Pros: Crew was super helpful and very accomodating

Cons: Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know.

Pros: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Cons: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Pros: great everything!