Prices are in New Zealand Dollars.

Sheraton Ambassador Hotel

Ave. Hidalgo 310 Oriente, 64000 Monterrey, Nuevo Leon, Mexico
+52 818 380 7000

Cheapest
rate per night

8.5

Excellent
based on 601 reviews
Sheraton Ambassador Hotel - Monterrey, Nuevo Leon, Mexico
Mon 18/1
-
Tue 19/1
Compare vs KAYAK |

Provider Nightly total
Booking.com $69
Expedia $77
Hotels.com $78
Booking.com
Expedia
Hotels.com

Good to know

Value for money

8.2

Distance to city centre

1.1 km

Location rating

9.0

Nearest airport

Monterrey Gen Mariano Escobedo

Distance to airport

24.0 km

Rooms

Mon 18/1
Tue 19/1

Classic rooms

$69+

Bed type
Provider
Total stay + taxes & fees
King bed
$69
Double bed
$96

King rooms

$91+

Bed type
Provider
Total stay + taxes & fees
Unknown
$91

Reviews

Pros

Cons

Traveller rating

48
37
16
10
2

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Nov 2020
    8.0

    The bed and couch were very comfortable.

    Food was not cooked well. Breakfast was almost always undercooked. Pancakes we're still gooey in the inside.

  • Good
    Nov 2010
    7.3

    The service was excellent, the room on the executive floor was spacious and the quality of the bed, furniture, linens, etc. was very good. The room had robes and the in-room dining was excellent. Concierge and bell hop were extremely helpful. A 7-11 convenience store across from the hotel was very useful to buy drinks and other daily supplies. Excellent value for money. Rooms are 4.5 stars! Best stars should go to hotel staff.

    While inside the hotel and its perimeter, you are shielded in luxury but the neighborhood has deteriorated and it's lack luster. Too many cheap bars and stores around the area. The concierge and bell hop desk try to help as much as possible getting anything one may need outside of the hotel. But it is not an area where I felt comfortable going for an afternoon stroll. It is a shame because the hotel is excellent. This hotel is great for any one with a bit thicker skin.

  • Okay
    Dec 2009
    4.4

    Charming and very well located hotel in the city. It has s nice style but need the update.

    This hotel need an update. For Sheraton is just too run down and old. The internet service in the lobby did not work or the stuff was not helpful enough to explain the conditions. They were basically pushing the 24 hours service that I did not needed due to the whole day meetings that I was attending. I set up a weak up call and the stuff forgot to wake me up.

  • Good
    Sep 2009
    7.6

    Hotel staff was friendly and hotel was in center of city.

    Not sure if it was hotel or booking.com but they tried putting me in a standard room and I selected club. After I showed them booking confirmation they quickly changed my room.

  • Good
    Aug 2009
    6.4

    The service was good and the staff helpful but the hotel needs a good renovation.

    The room looked very old and need a good make over.internet cable was not working and wifi signal quiet low so speed was slow.

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About

Overview

Situated in the bustling city of Monterrey, Nuevo Leon, Sheraton Ambassador Hotel welcomes business and leisure travelers with contemporary sophistication, innovative amenities and exceptional service. We're located within walking distance of the city's downtown district, moments from the Pabellón M, convention center and a short drive from both area airports. Settle in to pet-friendly rooms and suites with complimentary Wi-Fi and the Sheraton Signature Sleep Experience. Reserve our upgraded accommodations to gain access to the sleek Sheraton Club Lounge, with its added benefits. Local tradition blends seamlessly with international flair in our on-site restaurants, Doña Mayor and Grill & Vine; 24-hour room service is available as well. Additional hotel amenities include a 24-hour fitness center and on-site business facilities. Those planning events in Mexico will be delighted with our 9,526 square feet of bright, versatile space, complemented by exquisite catering and comprehensive planning services.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 601 reviews

8.6

Cleanliness

8.8

Comfort

8.7

Staff

8.2

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

ATM on-site
Wedding services
Free Wi-Fi
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Daily housekeeping
Disabled access
Fax/photocopying
Family rooms
Concierge service
Cribs available
Grocery deliveries
Fire extinguisher
Gift shop
Laundry facilities
Lift
Ironing service
Laundry service
Meeting/Banquet facilities
Packed lunches
Shared lounge/TV area
Room service
Smoke alarms
Heating
24-hour check-in
Special diet menus (on request)
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
CCTV in common areas
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitised
Safe
Sauna
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Valet parking
Coffee shop
VIP room facilities
24-hour front desk
Storage available
Private parking

FAQs when booking at Sheraton Ambassador Hotel

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Photos

All photos (35)
Building (1)
Bedroom (5)
Bar (1)
Pool (1)

Location

Most popular landmarks

  • Palacio Municipal 364 m
  • Metropolitan Cathedral of Our Lady of Monterrey 375 m
  • Plaza Zaragoza 399 m
  • Museo de Arte Contemporaneo 0.4 km
  • Macroplaza 0.5 km
  • Barrio Antiguo 0.6 km

Monterrey travel guide

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Hotels North America Mexico Nuevo Leon Monterrey Sheraton Ambassador Hotel