Good deal, clean
Reservations through Kayak were easy and excellent price. The rooms, while on the smaller side, were perfectly clean visually as well as clean smelling. Perfectly adequate for the traveler like ourselves who wanted great value, a clean, quiet place to stay, and didn't need a ton of space.
Breakfast was decent, though offerings were slimmer. Not what most Super 8 motels have. Certainly adequate. Felt bad for the desk person, who was sick--also wasn't so excited about them coughing continually on our cards and driver's licenses.
Quick check in and helpful staff. The room was pretty much as expected. We generally use Super 8 if available for quick overnight stays when traveling as they are a good value and we don't need "fancy'.
I wish that the chain would pay more attention to the needs of people with dietary issues. I am gluten sensitive and there are never any options outside of coffee and juice for people like me.
Staff was horrible
The staff at the front desk was extremely rude
Old and Rundown
The air conditioner worled
Very uncomfortable bed, everything old and outdated, and smells like cigarettes everywhere from lobby and all hallways.. My room hadn't been smoked in but the smell comes thru venting. The Super 8 on N Reserve is much nicer and qorth the extra cost.
Bed and pillows had bugs!
Woke up in morning to bug bites all on my neck and scalp. Overheard another customer complaining the night before about dirty towels put away as new in his room. The front desk said the new housekeeper must have forgot to wash them and put them away anyway. Even after complaining they said they checked the room (over 4 days later) and there were no "live" bugs. Not believing it!!! Gross. All I wanted was a clean bed to sleep in. Isn't that what motels are for?
Bathroom was dirty. Both buildings had a very unpleasant odor.
The Super 8 Missoula Brooks St. is conveniently located on the Southwest side of Missoula. Coming From Interstate 90 Exit 101, travel 10 minutes South on Reserve St to Brooks St, turn right and the property is on the right 1 block. The property features 103 rooms, all rooms Non Smoking, property has received the Pride of Super 8 Award for operational excellence, Free Hi Speed Wireless Internet, Super Start Breakfast, large vehicle pull thru parking, Executive Business Singles with recliner and Guest Laundry. Pets allowed, dogs only, in Pet-Friendly rooms only. South Gate Mall 5 min, Walmart and Community Hospital.
Based on 595 reviews
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