The comfort of the room, separate tub and shower, soft pillows, accessibility to dining and amenities.
Didn’t like the thin walls between rooms. Someone occupied the room next to me and turned the tv up so loud it could have been in my room.
Clean place, friendly staff, nice view, great location
Pillows were too thin. Not enough light in room.
Can't wait to return!
I stayed here only night for my first time but I am sure to make this my go to hotel in Miami. The staff is very welcoming and nice. They were able to work with me with having an evening flight. From the phone call I made prior to booking to checking totally professional! Also working in a luxury hotel I got exactly what I expected at the Conrad Miami!!
The wait for food. I ordered breakfast through In Room dining and was quoted 30 minutes of less. It took closer to 45-50 minutes for eggs and potatoes. I then later on went to the pool bar and ordered the avocado fries and that took roughly an hour. I understand things happen and high volume of meals being ordered.
The city view room we had. And the shower.
The elevator machine noise from our room
Room was nice and staff were very helpful.
What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Nice hotel great views, a little outdated
Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.
The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean
The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
The staff was very accommodating, outgoing and friendly.
Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Very clean, modern, and luxurious.
Awesome front desk
Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!
How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Restaurant service has to improve
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in a concave building of glittering glass and steel, Conrad Miami features a minimalist and contemporary design, in the of heart Miami's business district. Our Brickell Avenue address provides guests with easy access to many area attractions, including South Beach, Coconut Grove and Key Biscayne, and is just 15 minutes from Miami International Airport. Overlooking the sparkling Biscayne Bay and within walking distance to a myriad of shopping and dining destinations, you couldn't be better placed. As perfectly formed as the Miami skyline, this sleek downtown luxury hotel offers an array of room options, including guest rooms, studios, and one and two bedroom residence suites. Capturing a sense of understated elegance, and accessorized with complementary elements of glass, wood, leather and metal, Conrad Miami welcomes you to experience the city's innate sense of style and flair. Experience a symphony of International flavors and style at Level 25 - Miami's only restaurant and lounge, 25 stories in the sky. Discover how world-class vintages of The Wine Attic pair perfectly with Atrio's progressive, global fare. After, whet your palate with a creative cocktail at The Bar, while sharing savory Spanish pintxos, perfectly executed with an innovative twist. Elevate your nose for wine with a fine selection of wines by the glass and personalized attention of our on-staff sommelier. With a stunning backdrop for splendid dishes that tempt the palate and spark the imagination, Level 25 is destined to elevate the senses. As Miami's newest and rarest event setting, The Room at Level 25 also plays host to a variety of options, ranging from private wine dinners, to weddings and fashion shows. With a bold contemporary style and wide panoramas of the beautiful Biscayne Bay, The Room at Level 25 is destined to become one of South Florida's most sought after private party venues. Located one floor below the hotel's dramatic Level 25, Spa Chakra® invites you to discover the luxury of well-being with a personalized health experience. Each treatment is bespoke to individual, according to the results of a pre-therapy questionnaire. The elegantly appointed spa features ten treatment and offers over 60 facial, massage, and body therapies, incorporating the world-renowned products of Guerlain Paris(TM). For the ideal wellness continuum, visit Spa Chakra Fitness where conditioning and strength-training equipment fosters the motivation to achieve optimum results, both inside and out. For a leisurely retreat, escape to The Rooftop, where private cabanas, swimming pool, hot tub, and Soleil bar & grill await. Savor healthy delights under Miami's sun-filled sky or mix it up with frozen cocktails poolside. Serving everything from Kobe beef burgers to freshly grilled salads and skewers, Soleil offers refreshing cuisine in a relaxed and elegant atmosphere. For some friendly competition, reserve one of the two rooftop tennis courts or spend the day at the beautiful Crandon Golf Key Biscayne, located just minutes away. Convene & communicate in style at the Conrad Miami, where a wealth of facilities are geared for doing business. Smart breakout rooms and a formal boardroom with plasma screen and ergonomic chairs are complemented by distinct entertaining spaces, including a Water Court, outdoor Pool Terrace, and The Room at Level 25. The 3869 sq ft Conrad Ballroom, with floor to ceiling windows, can accommodate guests in a variety of set-up options, while a concierge-supervised Business Center offers the premium level of service that Conrad is known for worldwide.
Based on 1,369 reviews
Bar and Beverages
Policies vary by room type and provider.