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|"Staff were very friendly & helpful!"||(in 166 reviews)|
|"Great location, friendly helpful staff."||(in 282 reviews)|
|"Very comfy bed clean spacious room."||(in 156 reviews)|
|"Room not clean dirty linen"||(in 171 reviews)|
|"No window to outside!"||(in 41 reviews)|
|"Tiny bathroom with no vanity."||(in 87 reviews)|
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location - food - price
small TV - nothing in fridge -
The staff was really nice and friendly, however the carpet in the room was very dirty. Looked worn and aged, it was a dreadful feeling to walk into the room, and you get to see dirty carpet on the floor.
Proximity to Sky Bus.
The room advertised on your website was misrepresented. I expected a studio room with a window overlooking the internal atrium. The studio was in fact created by a sheer curtain drawn across the middle of the room. The bathroom was in a closet and the window overlooking the courtyard would only be opened if you want everyone walking by to look in, so the blind stayed shut. The room was dark and ugly. I couldnt tell whether it was day or night. Your website misrepresented the room that I got. Even though the room was advertised as being a last minute price, it was overpriced. I would not stay at that hotel again.
My husband and I were very disappointed with the service your staff provided. So much in fact that we contacted the AHA to lodge a complaint and will continue to discuss a particular matter with them regarding our stay until the issue has been resolved.
With a stay at Oaks Melbourne on Collins Hotel, you'll be centrally located in Melbourne, within a 5-minute walk of SEA LIFE Melbourne and Yarra Riverfront. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Limited parking is available onsite.
based on 2,227 reviews
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Reviews about Oaks Melbourne on Collins Hotel
Most popular landmarks
- Collins Street 360 m
- Block Arcade 0.6 km
- Royal Arcade 0.6 km
- Southbank Promenade 0.7 km
- Eureka Tower 0.7 km
- Bourke Street Mall 0.7 km