Good to know
|Distance to city centre||0.6 km|
|Nearest airport||Melbourne & other airports|
|Distance to airport||19.7 km|
|"Great customer service, great location."||(in 446 reviews)|
|"Great staff and great room service."||(in 16 reviews)|
|"Very helpful staff Food& service good."||(in 335 reviews)|
|"The lighting was very poor"||(in 18 reviews)|
|"No free to air tv"||(in 22 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 59 reviews|
|bar area||in 63 reviews|
|bed was comfortable||in 78 reviews|
|breakfast was great||in 193 reviews|
|collins st||in 22 reviews|
|great location||in 605 reviews|
|heart of the city||in 30 reviews|
|hotel room||in 439 reviews|
|king room||in 20 reviews|
|poor lighting||in 32 reviews|
|room service||in 28 reviews|
|shops and restaurants||in 12 reviews|
|staff were friendly||in 462 reviews|
|supplied shampoo and conditioner||in 7 reviews|
|valet parking||in 23 reviews|
Breakfast had muesli, soy milk and good bread options.
Shower was cold on the last morning of my stay. TV was only functioning on a couple of channels. Air con was quite noisy and couldn't open the windows for fresh air.
But dim with lighting Pillow was quite firm otherwise great stay
The buffet breakfast was expensive but had a fantastic range and you had the option to pay for full or continental. The free drink at the bar we receive for staying 5 nights was a lovely gesture that we really appreciated. They were quick to help us with additional requests.
The air conditioning was a bit unpredictable, sometime it would respond to a temperature change quickly and others it wouldn't change at all. It wasn't a big enough problem to make us call for help.
Location was fantastic and the service from ALL staff was exceptional! From the concierge to bar staff to reception to cleaners - everyone was very friendly, professional and accomodating. The service was top notch!!
The breakfast could have been better. Nice enough range just a little cold. And our coffee was delayed by 10 mins. Still nice enough though.
Novotel Melbourne on Collins is a modern hotel located just by the Flinders Street rail station for guests to enjoy convenient access to the rest of the city. The hotel is also just 1.5 km away from the Crown Casino and Entertainment Complex, where guests are sure to enjoy plenty of thrilling action and fun entertainment. The casino offers a variety of table games, slots, and video poker for guests to enjoy, while it also offers entertaining shows and concerts. No matter the case, guests staying at this hotel are sure to find a lot of excitement in the area.
40-inch flat-screen TVs are offered in the rooms and suites that are streamlined with modern comforts and amenities. For example, the rooms and suites offer guests iPod docking stations, access to wireless Internet (for a fee), a minibar stocked with delicious beverages, and tea and coffeemakers. Meanwhile, upgraded units feature sofabeds to better accommodate guests staying with larger groups of families. Also, room service is available to any guest who chooses to enjoy a meal from the comfort of their own room.
The hotel also features an on-site bar and restaurant serving up delicious drinks and tasty bites to eat. A gym is also offered at the hotel for any guest who wants to break a sweat and stay fit. An indoor pool available in the hotel allows guests to enjoy a relaxing, refreshing dip. Babysitting services are also available for any guests who are traveling with young children that need to be watched.
based on 16,425 reviews
Things to know
- Professional service
- Friendly service
- Great reception
Policies vary by room type and provider.
Reviews about Novotel Melbourne on Collins
Most popular landmarks
- Block Arcade 65 m
- Royal Arcade 166 m
- Bourke Street Mall 227 m
- Collins Street 288 m
- Flinders Street Station 328 m
- Federation Square 0.4 km
|Melbourne Essendon||11.2 km|
|Melbourne & other airports||19.7 km|
|Hampton Sandringham Bus||15.3 km|