Marseille hotels

Pros: Everything ís nice, especially location!

Pros: the hotel has a fantastic location and the personel are very friendly

Pros: Great location and views

Cons: Bedroom very small

Pros: Our room had a balcony with a port view. Even though the room was not big it as very comfortable. Staff was very helpful with directions and restaurant recommendations and reservations. Yes, it does help to have the hotel book your table. All the restaurants booked by the hotel gave us excellent tables and super service.

Cons: The shower head was next to a metal lined box-like thing in the wall. One could easily be brained if one was not super careful and aware.

Pros: Beautiful view. Nice staff. Clean. Charming. Comfortable room.

Pros: Location excellent and restaurant was just the best meal we had in France

Cons: Rooms adequate but not luxurious

Pros: Great location, view and comfortable room

Cons: Expensive breakfast so decided to eat in nearby cafe

Pros: Location was excellent with wonderful views over the old port and the cathedral. Loved the markets on the waterfront opposite and the ability to walk to numerous attractions and fantastic restaurants. Loved the vibe of Marseille and the multi-cultural population. Vibrant and fun. Bed was extremely comfortable and wi-fi was good. Room had all facilities needed. Eric on the fron desk was excellent, friendly and a great source of local information..

Cons: The room was on the first floor, 106 and had no sheer or privacy curtains which meant whilst the view was superb, there was no privacy unless you closed the main curtains which then defeated the purpose of having the view. Room was a quite run down with large stains on the carpet and the tap in tha basin was split. We asked for a room change but the hotel was booked out which made it the more strange that the restaurant attached to the hotel which doubles as the hotel bar was shut for August. Whilst have travelled France extensively, we are very aware that people go away for August but for a 4 star hotel on the sourthern coast that people are flocking to at this time was crazy. All the other restaurants and hotels along the waterfront were all open and doing a thriving business. We have travelled the work and it is the first time I have ever been in a hotel claiming to be 4 star where these facilities weren't available. They had a trolley in the lobbey with some bottles on it which you could help yourself too, however it wasnt really that suitable. Importantly, the hotel should have let potential guests know that these facilities were not going to be available to enable a decision to be made.

Pros: Wonderful hotel in a fantastic location and offering beautiful views of the harbour. Staff were all friendly and extremely helpful. They made us very welcome and went out of their way to ensure the safe return of something we accidentally left in the safe. They were also quick to respond to questions we had ahead of our stay, honestly we couldn't fault the service at all! and would definitely recommned staying here.

Pros: Room was huge. Staff was very helpful in answering questions and arranging a taxi to the airport.

Cons: Location was a bit further away from the port than I expected (10 minute uphill walk) and basic room was a little louder than ideal since it was right on the main road.

Pros: The C2 is high end for Marseille and the room was enormous

Cons: The Hotel C2 is not in the port but it is also not far so the walk was good. There was only one cleaner that made me feel uncomfortable!!

Cons: Felt the food scenario could be improved on

Pros: The spacious modern room all white and so clean And the friendly staff We enjoyed our stay and will definitely recommend to our friends

Pros: The hotel is a beautiful town house which has been lovingly restored. My room had a wonderful view of the Notre Dame and was only a short walk from Vieux Port. The staff were wonderful and very helpful.

Pros: Bed very comfortable. Nice spa. Super calm.

Cons: The bar was supposed to close at midnight and last order was at 11:30 pm. We arrived at 11:28 pm and everything was already close.

Pros: The hotel is a 5 minute walk from the bustle and restaurants and shopping of Vieux Port but in a quiet and secluded street. It has a spa which is great for relaxing, fabulous breakfast, great staff and good quality snacking if you are not up to going out for dinner. It’s an old characterful building with understated modern rooms.

Cons: There are no views from the hotel and I didn’t find a lounge but there is an outside patio which is great in the spring and summer and the rest of this very comfortable and stylish hotel in a vibrant city makes up for it

Pros: The hotel was beyond beautiful. The staff was the most caring I have ever experienced. They sent us to an incredible restaurant, then arranged for us to be driven back. When we encountered a train strike for the next stage of our journey they were relentless in finding us a car and driver.

Cons: I wish we could have stayed longer.

Pros: Full marks to the architects who turns this 19th century townhouse into a contemporary hotel. So many architects would have ruined the character to maximize profits, but here they took full advantage of the building’s character, while giving it all the style you want in a modern design hotel. The service was friendly and professional - the staff seemed genuinely enthusiastic to be working there and were keen to tell us about the hotel’s history and conversion. The breakfast and bar are superb and the spa in her basement is brilliantly designed. Only a short walk from the hotel to all the bits of Marseille you could want to see! Our room was big, with high ceilings and a great bathroom (the shower had room for six people - not that we availed ourself of that opportunity!), and the toiletries from Hermès were a nice touch. We didn’t get to use the private island as we were only there for a night, but that’s just another reason to return, isn’t it? All in all a lovely experience.

Cons: No big deal, but pricing that doesn’t include breakfast is always irritating, particularly at this level.

Pros: Did not live up to expectation as not very clean and not well maintained.

Cons: 1st room had a strong smell of urine and we were not ordered an alternative. Instead we were forced to upgrade.

Pros: space, nice rooms, friendly reception. Area, building, WIFI, clean!

Cons: breakfast to small assortment for this kind of hotel

Pros: Excellent 5 star hotel with breathtaking view of the old port. We were upgraded to a fantastic room with a private huge balcony and stunning view. Excellent staff, room, breakfast and one star Michelin restaurant "Alcyon" Would stay thee again without hesitation

Cons: Nothing. We loved the whole experience. A True 5 star hotel.

Pros: Locación, serviceall

Pros: INTERNATIONAL BRAND QUALITY

Cons: We rejected the room they reserved for us, it was in the top floor loft conversion small room with no opening window.

Pros: Everything. Hotel service was outstanding. We had a traveling delema and hotel took care of it immediately.

Cons: Food in restaurant very expensive

Pros: Everything. The beds are great, location wonderful, the staff super helpful and friendly and the food and drinks delicious.

Cons: Nothing.

Pros: Loved the bed; spa facilities were great; fantastic location

Pros: Great location, wonderful views from the terrace, great welcome from reception staff, huge bath, just absolutely lovely.

Cons: Internal pool, furniture not very comfortable, had to pay extra to use outside space, sauna etc.

Pros: Very comfortable bed

Cons: Non

Pros: The staff at reception and at the dorr were very good

Cons: At breakfast no staff came to our table to take an order for coffee or omemlete

Pros: We had a wonderful stay. The hotel is amazing with stunning views.The room was spacious and luxurious. The breakfast was well worth it with great options to choose from.

Cons: Wasn't aware breakfast wasn't included until check in. Disappointed to have to pay extra for this. Also wanted to watch a movie.....then was asked for 15 EUROS to watch one! Not happy.

Pros: Staff everywhere were amazing Breakfast was great - especially the goat cheese and honey omelette - delicious

Cons: The towels in our room weren’t very nice - they could have been a bit bigger and a little bit more fluffy

Pros: The staff were absolutely amazing , we wanted to stay and extra night and they were fully booked but found us a space in their another location , we couldn’t stay but we loved everything so much we will definitely comeback . I fully recommend this property and their staff

Cons: Everything was absolutely perfect

Pros: Nice simple breakfast

Cons: Very small room, no table

Pros: Perfect location steps from the train station and a pleasant 15 mins. walk to the vieux port. Cute lobby design and lounge area with complimentary lemon water and coffee. The lounge has a wide selection of drinks and snacks, which we enjoyed. Efficient check-in/check-out process. Room was basic but had a nice balcony with a good view. Staff were friendly and gave us some suggestions on things to do (but not super helpful when a problem arose, see below).

Cons: Room smelled very musty/like sewer. Strangely, there was no smell in the hallway, just our room. We tried to identify the cause and found the pillows smelled absolutely foul - like bad body odour/sweat that had seeped into the pillow and/or the pillow cases were not clean. We had to go to the front desk and ask for new pillows, and staff were flippant and did not even apologize (wishful thinking, I was hoping we would be offered a different room as the stench was so bad). I'm not one to complain and I wanted the staff to smell how bad the pillows reeked so they could understand, but the man who came to the room said it was pointless because he cannot smell anything (okay, this is possible if he had a rare medical condition limiting his smell, but again all I wanted was an apology or some acknowledgement of what went wrong... If I were running a hotel, I would be appalled that such a pillow would be allowed into a guest room. It also made us question the cleanliness of their other linens, but we were only staying 1 night so just tried to suck it up). The breakfast area looked cute but for 14 euros it's a bit pricey, but in keeping with other hotel breakfasts. We ate at a nearby cafe instead. Part of the reason I booked this hotel was because I was excited to use the steam room and dry sauna facilities. I saw in reviews that the cost was 25 euros for 1 person or 40 euros for 2 (reviews within the last year). Well, they jacked up the price to 35 euros per person (cheaper for 2) so in the end I decided it wasn't worth it. For just 5 euros more, I could visit a Relais & Chateaux spa facility for 3 hours (Coquillade Village in the Luberon, look it up, it is stunning!) so ALEX's pricing didn't seem competitive with other spas.

Pros: Well renovated property offering modern comfortable facilities. Very close to the station. Breakfast choice was excellent!

Cons: Nothing!

Pros: Great staff. Good beds.

Pros: Great location and clean rooms. Good value. Spa is also very nice.

Cons: There is no parking at the site or valet. There is parking in the train station but it is a short walk.

Pros: BEST BREAKFAST EVER! Don’t think twice just book this place!

Cons: The shower door was a little finicky and we told the downstairs reception about the issue with the handle and they were very very kind, understanding and responsive

Pros: Excellent boutique hotel right next to the train station!

Pros: Staff were extremely helpful, loved the bathroom-great shower, stylishly designed sink. Great aircon, and comfy bed.

Cons: Bed was a bit squeaky.

Pros: Fantastic place with great staff. The restaurant is magnificent. The food is marvelous in its simplicity, finesse and taste. Incredible marriage of tastes, parfums and 3* service. Very pet friendly.

Pros: Excellent

Cons: Nothing bad to say

Cons: no proper lighting and mirror in the bathroom

Pros: Wonderful location by the sea, excellent service and homey atmosphere!

Cons: What’s not to like!

Pros: Incredible view and amazing staff.

Cons: I stated that hotel i could not experience their michelin rest no avalubility booking .cim do not mention i need a reservation beforehand

Pros: The food, the weather, the hospitality. Absolutely gorgeous.

Cons: Traffic during rush hour. The extremely challenging short road leading to the hotel. Initially thought will be able to catch nice sea view /sunset. But the Seaview was partially being obstructed by buildings and window are not facing west. Nevertheless get to catch the sky turning red.

Pros: One of the nicest hotel rooms ever, anywhere. The view & the crashing waves. 100% restorative!

Pros: Fantastic world class restaurant. Great location. Great service.

Cons: Challenging access

Pros: Great pool

Cons: Expensive taxi to the airport

Pros: All the services and helpful staff. Fabulous views from everywhere. Amazing breakfast.

Cons: Only complaint was noise from a nearby nightclub till near midnight. But I guess the hotel can’t restrict this.

Pros: Location

Cons: I was surprised to pay city tax when I checked out. I thought everything was paid when I reserved the hotel. I would like you to be more transparent about it so we can minimize disputes. I paid anyway.

Pros: Nice view

Cons: Location off the beaten path

Pros: Loved the view of the harbour at breakfast

Cons: There was nothing I didn't like

Pros: Bylcony with view of the port, excellent breakfast location and breakfast menu, efficient staff.

Cons: Broken lock on the main room door, dysfunctional air condition in the room. Very limited menu before 19.00 hours.

Pros: Excellent location (essential), excellent breakfast. Very friendly, helpful staff.

Cons: The duvets were very heavy, and the shower leaked constantly, which meant the floormat was soaked through before we had used the bathroom. I liked the fact that there was a swimming pool, but it an odd shape and very shallow at one end, so difficult to swim lengths.

Pros: The hotel, location, staff, facilities the view from the hotel the comfort of the room we had a great time and will be visiting Marseille again! Thank you our trip was great, transport etc

Cons: Mirimar restaurant on the Marina waited 2 hours for our food lots of people were complaining especially the French customers in there

Pros: Modern, with great view restaurant, near to main attractions

Pros: Spectacular location and views, overlooking the marina and Fort Saint-Jean. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent.

Pros: This hotel was more than we were expecting for a costal French town. The inside was absolutely chic - super clean, amazing big bed, awesome shower, and a great view! The only con was that it was a bit of a walk from the main areas. Totally worth it though!

Pros: The location, view from the hotel and room space The check in , hotel staff was very helpful and although we came early did the effort to arrange a room

Pros: The Hotel is centeally located in Vieux Port area and wallking distance from cruises attractions restaurants and shopping area. Stass are friendly and helpful.Rooms are spacious bed is comfortable.. And all supplies from body and hair care to coffee and tea are of good quality brands. I recommend this hotel and will book it again if I had to visit Marseilke again.

Cons: Nothing

Pros: The location of the property is ideal. Right in the harbor so that was great. Staff was super friendly and very helpful.

Cons: Its horrific to get to this property by car. Its difficult to navigate the streets trying to find the entrance. There is so much major construction surrounding the hotel that it can be very intimidating. There is staff to help you once you get there though to help with the luggage.. The rooms were large and spacious and clean but need some updating on basics like drapery, and rugs.

Pros: Loved the location, and the cocktails over looking the Port!

Pros: I loved the location everything you wanted was outside the door! The room was very quiet! The breakfast excellent! The front desk very helpful!

Pros: Staff were so friendly, helpful and amazing English. Communication was no problem

Cons: Nothing - it was amazing

Pros: I upgraded to a room with Old Port view - it was fantastic idea and totally worth the money.

Pros: Fantastic, friendly staff. Good central location.

Cons: Slightly dated decor.

Pros: View, location

Cons: It’s old: carpet, bathroom and flaking paint

Pros: Perfect location, very comfortable bed and nice amenity kits

Cons: Just a small thing, the shower gel in the bathroom was almost empty so it finished quickly

Pros: Location, view from the room, room was clean, staff was friendly and helpful

Cons: nothing

Pros: the breakfast is excellent & provides for all dietary needs. Our room had a view of the old port & we enjoyed sitting & watching the world go by! Highly recommend!

Cons: Hotel is looking tired but it’s part of the atmosphere....

Pros: Clean,breakfast very good

Cons: A little to far from old port

Pros: They were very accommodating when i asked for another room. They were helpful in making reservations and providing information when asked other then knowledge of the neighbourhood.

Cons: They were not very familiar with restaurants in their neighborhood. They tried to offer us a sub par room to the picture provided on booking .com. we had to ask for soap and a wine bottle opener.

Pros: Spacious room. Staff are friendly and try to do their best.

Cons: Made this booking a long time ago to celebrate my birthday. We had stayed before and liked the hotel very much. We arrived from the airport at around 9 pm to find there were only twin beds available even though we had requested a double. We were given an ‘upgraded’ room with two singles - ok, so that happens. No big deal. Arrived to find a welcome card in the room addressed to someone else (maybe he got our double bed?). Also a plate of snacks for the mystery guest that looked like someone had tasted and then left. The shower ceiling was mouldy and the drains didn’t work properly. Worst of all was that the room was so noisy (street noise) we only slept between midnight and 3 a.m. I could put up with the room change and even the mouldy ceiling but really - you pay to SLEEP in a hotel and we just didn’t. Really disappointed with our stay.

Pros: The staff were more than helpful and went out of their way to help us after experiencing some difficulty travelling to the hotel. I can't praise them enough for the understanding and helpful attitude

Cons: nothing

Pros: Excellent breakfast, perfect location, staff very friendly.

Pros: Great location

Pros: The new renovated rooms and a very large ones

Cons: Nothing

Pros: Very comfortable bed. Tram stop just outside front door.

Pros: Our room was very spacious. The shower was very good and the bed pretty comfortable.

Cons: The check in and check out was could have been faster.

Pros: Everything was impeccable. Best breakfast ever

Pros: The room were clean, nice decoration, air conditionning and staff very friendly. The breakfast was super tasty and the restaurant room is very roomy. Perfect experience for Marseille!

Pros: Rooms and interior design Attention to detail when it comes to functionality ( plug sockets just where you need them )

Cons: Location looked a bit rough driving up to Hotel

Cons: Breakfast too expensive

Pros: The vibe

Cons: More facilities - gym and pool

Pros: Good location, super cool place and clean rooms

Cons: Nothing to complain

Pros: A very smart and trendy hotel with pleasant reception, rooms, restaurant and bar. Across the street is a small bakery and open air cafe/bar. Good location.

Cons: Everything was very nice

Pros: Fun and original concept, clean, comfortable bed, modern clean bathroom, everything we needed was there, including parking. The air conditioning worked well and the room was quiet at night.

Cons: Neighbourhood wasn't very nice, especially coming back at night walking from the port, carpets in the corridors could use more regular vacuuming

Pros: Beautiful bar and chill area

Cons: was travelling alone so it was expensive at 100 euros a night

Pros: Beautiful room, great view and decent lighting.

Cons: Barely any storage room, no minibar.

Pros: Room was clean. Tv/ WiFi was great Free movie selection! Great shower!

Cons: -No fridge in the room. -Pillows were not comfortable. -

Pros: Great location

Cons: Room was very small

Pros: Was clean and very well located. Places were close by to go to. Breakfast however was not a huge highlight. Lacking in this area. Otherwise l, good.

Pros: Great location

Cons: Nothing

Pros: Great location, very accommodating staff

Pros: Location

Cons: Our main lights weren't working and couldn't be fixed during the stay

Pros: The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby.

Cons: The room was smaller than we expected, but comfortable.

Pros: Proximity to eating places and entertainment

Cons: We found the odour in the room was offensive it smelt like extremely strong urine coming from bathroom or toilet areas. 1 of us has lung and heart problems and we are very careful with cleanliness because of it. Dust had settled on the wall in the toilet room.

Pros: Cute little hotel in the center of all. Front desk (almost certain her name is Christine) was very helpful. She confirmed our tour and made excellent recommendations of where to eat and visit... always with a smile. Made the difference in having such a pleasant experience.

Cons: Rooms do not have an iron board or iron :(

Pros: Room was pretty big. Like having shower an toilet in separate rooms. Breakfast is fine. Location. It is right on Vieux Port. See what we didn't like.

Cons: This isn't really three hotel's fault, but right now the noise around the hotel is horrendous mostly because of all the construction on top of the very busy area. Tiny slow elevator.

Pros: Good location, friendly and helpful staff

Cons: Area was a bit 'seedy' Too expensive for breakfast.

Pros: The staff were welcoming and friendly. The room was comfortable. The breakfast was just right with enough choices of food.

Cons: The television was often not working well with lots of interference.

Pros: Location is execellent

Cons: No

Pros: Very accessible and convenient from the city's main train station - hotel is directly across the road from the station.

Cons: Decor of rooms a bit tired and dated. Stains on carpets, both in hallways and on bedroom floor. Very limited wardrobe allocation in room.

Pros: Breakfast was nice and the locations was good being so close to the main train station

Cons: The bed was a little firm.

Pros: Deputy Managef was very nice enough to acknowledge our complaint about their food , quality and labeling, in their bar and the attitude of one female staff re my questioning .. most things

Cons: Most things except the location.

Pros: The staff was great, very helpful, nice, clean, good location. Very good breakfast,

Pros: Location and breakfast

Pros: Location was good and the staff were really friendly , booked last minute and was surprised how quit and officiant everything was . Would recommend staying here , as its only 10min walk to the main street and train station just outside the hotel .

Cons: Nothing , all was good.

Pros: So close to the station , Carrefour next door , breakfast included, ice bucket for champagne

Cons: N/a

Pros: Location is great. opposite to the train station. the intersect of the two subway lines.

Cons: none.

Pros: Breakfast was fabulous, awesome coffee. Pastries delicious. Something for everyone. A great start to each day. The staff at the front desk were very accommodating

Cons: Nothing

Pros: Well located, spacious, clean

Pros: Poor breakfast based on price. Compared with other Novotel's very basic

Cons: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Cons: Toiletries were not included in regular room service. I had to ask for it every time.

Pros: Perfect

Pros: Location is good, tram station just outside the hotel

Cons: Room Air conditioner is not effective or efficient Breakfast area is small and overcrowded

Pros: The location

Cons: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Pros: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Cons: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Pros: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.

Pros: The room was super nice and fit 3 people very well

Cons: You need to get a tram and then a bus to get to the beach

Pros: location was good we did not try the breakfast to expensive would of liked a little more information at arrival about the hotel and its amenities instead of trying to find it on my own the girl was not overly friendly but the staff after her was friendly

Pros: The hotel was very clean and the rooms are well appointed. It was a rainy day when we checked in and the staff were friendly and apologetic for the weather, how sweet. The pool area and patio are great! Great place to simply "relax" Lots around, shopping all around, near the port and not too far from the marina where there are lots of restaurants. The location is pretty good and if you like to walk, lots to see within 30-45 minutes walk. They had slippers in the room, I love that!!

Cons: Well... I didn't like the price of the breakfast OMG! 19 Euros! We walked 7 minutes to the mall across the street and paid 3€90

Pros: The motel is beautifully located and the rooms spacious and comfortable. I recommend a room with ocean views it is only 10 Euro more. Staff are very helpful and welcoming. I would definitely stay at the Holden Tulip again. Fantastic.

Cons: Price of drinks at the bar.

Cons: No robe in the room

Pros: Everything else

Cons: Room was face to the road, curtains does not cover well the big window

Pros: Nice hotel, interesting architectural style, friendly staff. Excellent place, very closed to the mall, to the bars, restaurants. Only 15-20 min. by walk to the centre.

Cons: We stayed there three nights, but they didn't change the sheet and pillowcase during our stay. There were no glasses or mug in the room. Everything was from paper or plastic.

Pros: Great view from comfortable room, lovely staff

Pros: Large, CLEAN room, wonderful shower, huge panoramic window with water view, close to shopping, eating establishments, wonderful staff and above all, excellent staff!!!

Cons: I loved everything!!!

Pros: Some of the rooms are nice and spacious. Some hotel employees were friendly. I love the beauty bar and also like that the hotel provides water in the refrigerator.

Cons: For the price of the hotel, you could have expected the rooms to be a little bit cleaner, and also they could actually train their staff to be a bit more friendly and welcoming. Also, the room walls and bathroom floors should be cleaned a bit more than what i experienced. The desk chairs need to be a bit more comfortable

Pros: Everything..very clean, comfortable and modern

Cons: Nothing

Pros: safety parking and free coffee

Pros: Friendly service. Nice and clean room, everything in order. We liked the area as well: peaceful, with good connections.

Pros: as always comfort, cleanliness, free coffee, location etc. Citadines does not exist in Israel. Too bad!

Pros: Cleanliness and Staff

Pros: The location

Cons: The air conditioning it's very loud and noisy The sink is block need fixing

Pros: Clean

Cons: We want two single bed but they give us one big bed. Staff is not helpful..

Pros: Good location near to city center, friendly hotel staff. Clean and well-equipped apartment + complimentary tea and coffee at reception.

Pros: Location, staff dedication

Cons: Breakfast poor

Pros: Room size, kitchen corner, helpful reception, location, clean.

Pros: Great rooftop bar and restaurant! We really enjoyed watching the sunset and taking a swim after a long day of travel! Very friendly staff! About a 15 minute Uber ride from Cruise ship port!

Cons: None.

Pros: It has some style, more of a boutique hotel than a faceless chain. Loved the comfortable seating near the pool, big comfortable chairs/ sofas. Easy walk to a sandy beach too. 24 hour front desk was good as I arrived v late. When I arrived, the front garden area at night had a real wow factor. Hilarious cacti in the gents by the bar too. Made me laugh at the silliness. Room was nice and comfortable. Bar seemed reasonably priced.

Cons: Couple of minor things. Wouldn’t stop me going back in a heartbeat though. Service at pool area was a bit slow and inattentive. (I would have bought more drinks and maybe snacks had I been approached more) Outside felt ever so slightly in need of some maintenance. Nothing major, just weathering. Shower head was the wrong one for the fitting - water came out at 90 degrees into your face! Good water pressure and warmth but a weird angle.

Cons: breakfast has deteriorated a lot (was much better in the past, now you have no service, you go to a low quality coffee machine to get your coffee, you queue - one of the 2 machines was broken and never fixed during our week stay, no more local or fresh products, everything very industrial, and staff are not cleaning after clients, the patio is invaded by pigeons as a result...staff especially at the breakfast are not welcoming, the facility has aged and is not well maintained, we had bad sewage smell near our room. Overall the hotel needs to do some effort to stay at the level of a 4 stars, management needs to do something.

Pros: Great location near the old port. Great pool although it was out of order on last day which was disappointing.

Pros: We’ve stayed here four years in a row and it’s always been great - the rooms, the pool, the breakfast, the location are all excellent. It’s clean and comfortable and the food is good. It’s the perfect base to reach both the vieux port and other areas in Marseille.

Cons: Unfortunately this year the bar service was really poor. We waited sometimes half an hour for our orders and then they were often the wrong drinks when we received them. There was a big Johnson and Johnson conference on all week we were there and this clearly put too much pressure on staff - it was obvious they were understaffed. It was a real shame as it’s lively bar to sit and have a drink in but after a few attempts we gave up completely.

Pros: The staff was excellent!! The room was comfortable and nice.

Cons: Breakfast was not included and it was very unfair....

Pros: Peut etre la deco assez recherchee et encore

Cons: La proprete de la chance etait (excusez le terme) a chier! Des cheveux dans la baignoire, les wc, le lit et sur les oreiller. Le mobilier est ruine et abime. La moquette pareil. Quand en plus on se fait piquer des fringues, le sentiment reste tres negatif! Je n'y retournerai pas

Pros: Nothing

Cons: Unfriendly staff

Pros: Staff, location and pool area very good.

Cons: Don’t bother with paying for a suite - it’s not a suite, it’s just a normal room with a very tired and stained sofa in it. Very overpriced and scruffy. You don’t even get access to the coffee machine without paying for it. Both showers didn’t work properly either.

Pros: The room was good. When taking a bath this morning, I couldn’t turn the shower off. Also no conditioner for the hair

Cons: We weren’t too happy with the main course of the market menu.

Pros: Location near center and near small beach. Nice and clean room. Reception staff professional and good.

Cons: Pigeons stoke people who eat at the terrace, walk all over tables. Do not eat outside. Staff at the bar/restaurant are unprofessional, slow. Wrong food served after ordering, 2,5hours lasted 3meals course to be served.

Pros: Bed was very comfortable and the bathroom amenities were good quality.

Cons: As we had few small issues, have been reported to the reception staff, we noticed that they were not really interested in sorting it out without spoiling our stay. When we enter in the room after checking in, we use to check if everything is ok and clean in the room. We found the jar of nuts from minibar open, so we brought at the reception straight away to report that it wasn't us who open it, but at the check out we had the charge for nuts on our bill. Secondly in the evening we wanted to make some tea in our room and when place water in the kettle, we felt a horrible smell from it. We reported and asked the staff from reception to be washed or changed, but when we returned to our room in the evening we found the same smelly kettle in the room. Called reception again to report and it took for them around one hour to replace it, without any call from reception to let us know that it will take some time to replace the kettle with another one. Apart of that in one of the mornings at the breakfast, the juice machine was broken and when we tried to make some orange juice it split over my cloths. Again staff was there seeing that, but without any reaction. Next morning (Tuesday) we came for breakfast around 9:30, the cantin area was looking very dirty: floor everywhere and no clean tables to seat and have our breakfast, we had to look where is the staff to bring us some cutlery. The hotel has a beautiful design and it is in a very nice location, but all these issues disappointed us and gave us the feeling that we were not welcome.

Pros: Me gustó que incluye el desayuno, la limpieza de los baños excelente, me gustó que había suficientes y espaciosos porque en la mayoría de hostel o en casi todos sólo hay un servicio y un baño para 8 personas y además son diminutos y súper incómodos pero en Vertigo no y eso me encantó. Tampoco te cobran por guardar la maleta si hacés el check in antes o necesitás guardarla después del check out y eso me pareció genial también

Pros: Comfortable bunk, interesting building, everything clean and well kept, helpful staff, handy for centre of Marseille, including Gare St. Charles.

Pros: Perfect location close to the vieux-port, very near to many many restaurants, boat acces-points and near the marseille tourist information centre. Friendly hosts and a very clean practical hostel.

Cons: The shower was a little cold and you had to share the bathroom with your four roommates, which meant that sometimes you had to wait until it was no longer occupied. Breakfast in the morning was simple but good, I only thought it was sad that there were only "one-person" tables, not quite promoting conversation.

Pros: Location in first district (1re arr). Just on the corner there is a libanese restaurant with take-away food. Try kefta and vegetarian kebab with tamboulé. Taste baklava. When going out of hostel, there's a nice view on Vieux Por (literally 1min to the port). Metro station is located 3min of walk from the hostel. It will take you to Gare Sncf within 3 minutes. Notre Dame de LA Garde is about 20min of climbing. Basically everything is close, as you live in the center. Comfortable bunk beds. Newly renovated rooms. I got dorm for 6. There were 2 bathrooms inside (wow :)) That was perfect. Plenty of space in rooms, lockers, electricity plugs. Newly renovated bathrooms Goood wifi. Kitchen is full of tools. You can cook, spend time with other guests, talk, watch TV etc. Big window in room. Luggage room. I left my backpack without any additional fees. :)

Cons: Very little choice of products for breakfast. Baguette, coffee, tea, cereals. Must clean dishes.

Pros: Good location

Cons: Old fashion

Pros: Place is okay for hostel

Cons: Nothing much

Pros: Nice cosy area ans rooms. The Hostel ist very good located, the staff Team knows a lot about Marseille and is friendly and helpful!

Pros: Good hostel. Lots of steps to climb but staff very friendly and helpful. Carried my suitcase upstairs as have a shoulder problem. Very friendly and helpful at all times. Room, bath and kitchen clean. Good wifi. Close to harbour, bus and Metro to get to train station and from there to airport.

Cons: For a hostel found it expensive. Seems to be generally the case in France. Muesli was loaded with sugar, way to sweet. Breakfast otherwise ok. Juice milk, coffee n bread w jam n butter. Standard stuff

Pros: The staff was very helpful especially after an slightly unpleasant incident. The room I stayed had a window in the roof which was a logical and cool idea.

Cons: The stairs to get to the rooms. It is hard to haul heavy luggage up and down the stairs. They have a luggage room which could help with having to haul the luggage up the stairs especially if you are staying one night.

Pros: 24 hours open reception. Especially I would like to say thanks to man on the reception, he was very friendly and kind, - he give me cap of tea after midnight when I come, help with baggage and explained the better way to metro. The place quiet and few minutes to the port. Two metro stations at 7-8 minutes by walk. Night mini market with enough good meal was open just near the door of the hostel, it is important for me. In the room was bathroom - all was good, calm and clean.

Cons: I stayed only one night and not saw any minuses.

Pros: Clean bed sheets and spacious room. Toilet and shower are separated. There are a simple Lounge and kitchen .

Cons: The female receptionist is not friendly and impatient.she introduced the hostel in a way of repeating video. The male receptionist is nice and helpful! no lift! In the room,beds are set in an attic,with a narrow and steep stairs leading to there .Bathroom and toilet are below the attic. breakfast is served in a derelict room like garage.