The pool and the view were great.
The quality of the breakfast buffet could be improved and the restaurant in general is overpriced.
STAFF STEALING GUESTS BELONGINGS
The wifi was constantly failing. Prices for the spa and bar were outrageous. Broken elevators. RAYBAN POLARIZED SUNGLASSES WERE STOLEN FROM OUR ROOM!!!!!! Manager was in disbelieve, not returning calls, we spend the rest of our trip trying to get in contact/ waiting for a resolution or at least a call back and they never did!!! Now we call from The states and the "manager" won't come to the phone, very unpleasant staff stated that they are not able to give guests more information about management. Sadly our sunglasses were stolen and nothing was ever done about it. A lot of better options around the area for a lower price.
Very clean. Bedroom and bathroom were very large. The bar, pool, and restaurant staff were very helpful. There is a great secluded beach a short hike below the hotel
The welcome cocktail was great! and spa discounts :)
When you stay at Shana by the Beach Hotel Residence & Spa in Manuel Antonio, you'll be on the beach, within a 10-minute walk of Biesanz Beach and Playitas Beach. Featured amenities include express check-in, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Based on 575 reviews
Value for money
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