Good to know
|Distance to city centre||1.6 km|
|"Location, spacious, clean and free parking."||(in 15 reviews)|
|"Welcome drinks, fast check-in, friendly staffs."||(in 64 reviews)|
|"Great location, nice rooms."||(in 233 reviews)|
|"Very very poor environment and no service."||(in 27 reviews)|
|"Swimming pool water was dirty."||(in 26 reviews)|
Time of year
Show reviews that mention
|bed is comfortable||in 147 reviews|
|bed is soft||in 15 reviews|
|breakfast buffet||in 306 reviews|
|clean hotel||in 201 reviews|
|clean room||in 446 reviews|
|dataran pahlawan||in 41 reviews|
|free parking||in 20 reviews|
|friendly staff||in 76 reviews|
|good location||in 324 reviews|
|pool was dirty||in 122 reviews|
|premier lounge||in 5 reviews|
|room is spacious||in 387 reviews|
|room service||in 94 reviews|
|room too small||in 392 reviews|
|swimming pool and gym||in 32 reviews|
|walking distance||in 74 reviews|
|water pressure||in 75 reviews|
Nothing nice to say if you don't improve your check in efficiency.
Like I always said: Check in is unnecessarily long even for returning guest, it was an embarrassment with my guest . 3 counters available, but 2 workers working in one same counter. No actions taken since I complained it 3 times. If you don't improve in this, you will lose more and more guest.
Nothing. There was nothing in this property which is worth talking about. From the receptionist to the room to the restaurant was appalling! How the hell is this part of the Novotel franchise??!?!
Everything about this property is frankly appalling! I booked an executive room with a super king bed and what I got was a queen bed ( frankly wouldn’t even call it that!) in a squeezed up room which had NO facilities at all! For god’s sake how is this an executive room standard??? There was nothing in it that I paid for which was of the standard of a 4-5star hotel! The receptionist!!! Oh my god I could write a book about their lack of skills! They can barely speak English! They couldn’t even tell the difference between FRESH MILK and creamer! I requested for fresh milk and got a handful of creamers! What the f***?!??? Is milk really too expensive for a hotel that charges nearly RM400.00 for one night! The “continental” breakfast was a joke! None of the local food was featured at all! Not one single thing other than average tasting nasi lemak! And the cakes I could have thrown out the window and made better ones myself! They had gardenia level toast at the confectionary section?!?!?! Ha ha ha what a freaking joke this hotel is. I should have stayed at home and had my breakfast rather than paying these idiots! I want my money back! Never again will I stay here! Never! I have complained to the consumer department and frankly I will stop at nothing to get my money back!
This elegant 4-star hotel is the ideal spot from which to explore the richly historical city of Melaka; a city declared by UNESCO as World Heritage Site in 2007. Whether on business or leisure, be assured that our modern décor, cheerful and efficient staff will make your stay a great one.
based on 9,661 reviews
Things to know
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Novotel Melaka
Where is Novotel Melaka located?
Novotel Melaka is located at Jalan Melaka Raya 2, 1.6 km from the centre of Malacca. Hatten Square is the closest landmark to Novotel Melaka.
When is check-in time and check-out time at Novotel Melaka?
Check-in time is 15:00 and check-out time is 12:00 at Novotel Melaka.
Does Novotel Melaka offer free Wi-Fi?
Yes, Novotel Melaka offers free Wi-Fi.
Does Novotel Melaka offer free parking?
No, Novotel Melaka does not offer free parking.
Does Novotel Melaka offer free airport shuttle service?
No, Novotel Melaka does not offer free airport shuttle service.
How far is Novotel Melaka from the airport?
Novotel Melaka is 8.4 km from Malacca Batu Berendum. Novotel Melaka is 86.6 km from Kuala Lumpur Intl.
Can you bring pets to Novotel Melaka?
No, pets are not allowed at Novotel Melaka.
Does Novotel Melaka have a pool?
Yes, Novotel Melaka has a pool on-site.
Reviews about Novotel Melaka
Most popular landmarks
- Hatten Square 265 m
- Mahkota Parade Shopping Mall 0.5 km
- Dataran Pahlawan Melaka Megamall 0.5 km
- A Famosa 0.6 km
- St Paul's Church 0.7 km
- Poh San Teng Temple 0.9 km
|Malacca Batu Berendum||8.4 km|
|Kuala Lumpur Intl||86.6 km|
|Kuala Lumpur Sentral||122.6 km|