Overview

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Hotel Silken Puerta America

Avenida DE America 41, Madrid, Madrid, Spain
+34 917 445 400

$149+

Overall guest ratings

8.4/10 Excellent
based on 5,972 reviews

Review highlights

  • 8.6
  • 8.3
  • 6.9
  • 6.8

Good to know

  • Nice building
  • Beautiful architecture
  • Stylish hotel

Nearby

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    About

    Hotel Features. This modern luxury hotel is the culmination of the architectural creations of 19 different international design studios. As a result, each floor of the hotel has a unique, eclectic atmosphere showcasing a particular artistic style. The lower story of the hotel houses 2 restaurants serving contemporary Spanish fare, and a bar/lounge. The top story of the property includes the hotel fitness center, which offers expansive city views, a heated indoor swimming pool with chaise lounges, and the Skynight Bar. Amenities and services at Hotel Silken Puerta America include a a 24-hour front desk and multilingual staff. The property also has a business center and a 12 conference rooms with audiovisual equipment. High-speed premium wireless Internet access is complimentary in public areas. Additionally, there is a safe-deposit box at the front desk, a porter/bellhop, and a security guard. Secure covered parking is available for a fee.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Kitchen/Kitchenette
    • Laundry facilities
    • Express check out
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 5,972 reviews
    • 8.6 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      7.3 "73% thought, the hotel was modern."
      8.6 "86% enjoyed the friendly atmosphere."
      8.3 "83% thought the hotel was luxurious."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
    • 8.3 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.5 "95% thought the architecture was beautiful."
      8.6 "86% loved the terrace."
      8.9 "89% said the facilities were very new."
    • 7.4 "Good bar."
      8.8 "Delicious alcoholic drinks, according to 88%."
    • 6.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.8 "Location is acceptable."
    • 4.3 "Pool is below average."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.9 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
      4.1 "59% were unhappy with the sauna."
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    Overall rating

    8.4 Excellent
    based on 4,240 reviews
    • 8.5 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      7.0 "70% thought, the hotel was modern."
      8.6 "86% thought the hotel was luxurious."
    • 8.5 "Great service."
      8.7 "87% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
    • 8.5 "Breakfast is good."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
      8.2 "82% loved the terrace."
      8.9 "89% said the facilities were very new."
    • 7.3 "Good bar."
      8.5 "Delicious alcoholic drinks, according to 85%."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.6 "Location is acceptable."
    • 6.2 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.8 "Only 58% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "58% thought the bathroom was big enough."
    • 4.3 "Pool is below average."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 716 reviews
    • 8.6 "Vibe was good."
      9.6 "96% said it was a stylish hotel."
      8.8 "88% enjoyed the friendly atmosphere."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.1 "91% were happy with the shuttle service."
    • 8.4 "Breakfast is good."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.5 "95% thought the architecture was beautiful."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.7 "Location is acceptable."
    • 5.6 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
      5.0 "Only 50% said the rooms were modern."
    • 5.1 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were big enough."
    • 4.4 "Pool is below average."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 59 reviews
    • 8.6 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 5.8 "Rooms are ok."
    • 5.7 "Average value."
    • 4.7 "Not very comfortable."
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    Overall rating

    8.2 Excellent
    based on 955 reviews
    • 8.1 "Breakfast is good."
    • 8.1 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      7.6 "76% thought the hotel was luxurious."
    • 7.8 "Good amenities."
      7.8 "78% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
      8.7 "87% said the facilities were very new."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.1 "91% were happy with the shuttle service."
    • 7.6 "Good bar."
    • 7.0 "Good cleanliness."
    • 6.7 "Location is acceptable."
    • 4.2 "Pool is below average."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.8 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Beautiful architecture"
    "Stylish hotel"
    data provided by TrustYou

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