Mandarin Oriental, Ritz Madrid

Mandarin Oriental, Ritz Madrid

Plaza De La Lealtad 5, 28014 Madrid, Spain
+34 917 016 767

rate per night


based on 172 reviews

Mandarin Oriental, Ritz Madrid
Fri 31/3
Tue 4/4

About Mandarin Oriental, Ritz Madrid

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Parking for free

Providing an indoor pool, Hotel Ritz Madrid is located in Madrid and is a short walk from Museo del Prado. It is situated a brief stroll from Plaza de Cibeles.

There are a variety of amenities available to guests of the hotel, such as an express check-in and check-out feature, a 24-hour reception and meeting facilities. There is also free public parking on site for guests with a car. The hotel also features a well-equipped gym.

This contemporary hotel provides rooms with an en suite bathroom, air conditioning and a TV. They all have wireless internet access, slippers and a CD player.

During their stay at Hotel Ritz Madrid, guests can dine at Goya Restaurant and relax with a drink at Krug Bar. A choice of dining options are also found in the surrounding area.

Hotel Ritz Madrid is surrounded by the area's well-known sightseeing attractions, including Gran Via, Buen Retiro Park and Chueca, which are a short walk away. Sol Metro Station and Atocha Railway Station are within walking distance.

Photos of Mandarin Oriental, Ritz Madrid

Latest deals for Mandarin Oriental, Ritz Madrid

Fri 31/3
Tue 4/4
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King rooms($1,978 - $2,578)
King room
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1 king bed

1 king bed



$2,578 totalExpedia
Superior rooms($1,330 - $2,479)
Superior room
1 king bed

1 king bed



$1,330 total123Milhas
1 king bed

1 king bed



$1,407 totalTravelocity
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1 king bed



$1,409 totalPrestigia
Premier rooms($2,071 - $3,553)
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$2,071 totalExpedia
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Deluxe rooms($1,283 - $2,653)
Deluxe room
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$1,283 totalSuperTravel
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$1,312 totalPrestigia
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Standard rooms($1,614 - $4,239)
Standard Room
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$4,239 totalStayforlong

Amenities at Mandarin Oriental, Ritz Madrid

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Enhanced cleaning
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Wedding services
  • Ticket service
  • Car hire
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Multi-lingual staff
  • Allergy-free room
  • Designated smoking area


  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Indoor pool


  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press


  • Family rooms
  • Interconnected room(s) available
  • Soundproof rooms
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet


  • Terrace/Patio
  • Garden


  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV


  • Fold-up bed


  • Fitness centre

Reviews of Mandarin Oriental, Ritz Madrid

WonderfulBased on 172 verified guest reviews

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9.7 Wonderful
Pros:The room The location The general ambience
Cons:We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.
9.4 Wonderful
Pros:Old world charm and location. Great lobby and dining rooms
Cons:Room furnishings and hall carpets need refreshing
9.6 Wonderful
Pros:Staff was delightfully enthusiastic. Setting was beautiful!
7.0 Good
Pros:The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.
Cons:Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.


Plaza De La Lealtad 5, 28014 Madrid

What's nearby

  • Museo Naval176 m
  • Museo Thyssen-Bornemisza184 m
  • Museo del Prado237 m
  • Plaza de Cibeles381 m
  • Puerta de Alcala0.6 km
  • Parque del Retiro0.7 km
  • El Oso y el Madroño0.8 km
  • Museo Nacional Centro de Arte Reina Sofía0.9 km
  • Puerta del Sol0.9 km
  • Palacio de Cristal1 km
  • Plaza Mayor1.2 km
  • Mercado de San Miguel1.4 km



Check in anytime after 15:00, check out anytime before 12:00


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Distance to city centre

0.9 km

Nearest airport

Madrid Barajas

Distance to airport

12.9 km