Everything was in perfect position. I was extremely comfortable
Nice clean hotel with a great lobby bar.
The bar and pool are were very nice to enjoy. The rooms were clean and bathrooms recently updated.
The beds were small and uncomfortable. Sheets stiff and made me hot. Good pillows though. The rooms have no complimentary water or water to buy.
Pretty on the outside, but needs some work on the inside
Ample room and nice layout, comfy bed, but pillows were a bit runned-down.
Room smelled old upon arrival (put my lavender oil to work quickly)... mold stain on shower wall, shower floor needed replacement, main bathroom light was out, coffee available for two people in the room, but only one creamer packet and stirrer was available, sofa was visibly stained. Furniture looked like it hadn't been polished ever - just lightly dusted bn guests. No free wi-fi. If I didn't experience any of this, I would've given a much better rating but it's hard to get past first impressions. I'm big in attention to details and unfortunately it just wasn't there, and certainly not for $300 per night.
cheap toilet paper lack of tea bags expensive parking did not receive a thank you or how was your stay at checkout
Room and bed were large and comfortable.
The in-room coffee left something to be desired. The small packets of powdered creamer were barely enough for a small cup of coffee, even using both of them. And there were no glasses in the room . . just plastic cups.
pay for internet access? noisy - next to freeway
tHEY DID NOT HAVE MY RESERVATION BECAUSE ALTHOUGH I BOOKED IT IN kYAK THIS WAS ACTUALLY PROCESSED THROUGH A 3RD PARTY VENDOR . it took 45 minutes to get it straightened out.
Great price, service and convenience downtown. Very good breakfast.
Moldy smell from A/C in our room. Expensive parking $40.
They sold my reservation and blamed Kayak
They sold my reservation and wanted me to stay in a Sheraton in Universal city putting me about an hour out with traffic and my appointment was at 530pm in downtown LA and 7am at the LA hotel the next morning. They blamed Kayak and stated that "you" sell reservations when open reservations don't exist. They took no blame or responsibility. I had to stay in another hotel near LA hotel because my appointment was at 7am there at LA hotel! I want my money back
It's cheaper than most LA Hotels.
Have to pay for parking and wifi. They would allow guests to check in before me (my reservation). Have to check out at front desk.
This hotel is in transition and making an very honest effort to make it into a destination for all travelers. They are doing a good job. change takes time and with that. Elevators are not up to par and there is a feeling of being in a "remodel" but the staff is great and I would return without pause
ATM was a real pain. Have to follow up with my bank because it did the entire transaction but for giving me my money. Parking being a separate charge is a miss too
Decent Hotel, kinda booshie
Comfortable, pretty clean, LOOKS luxurious, all the basic amenities , good location (but you still need a taxi or a car)
expired elevator inspection certificates, decor and interior design is booshie - you can tell they threw some decor over the old hotel, small pool, not enough towels, expensive for price
With a stay at The L.A. Grand Hotel Downtown in Los Angeles (Downtown Los Angeles), you'll be within a 5-minute drive of Walt Disney Concert Hall and Microsoft Theater. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Los Angeles? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms.
Based on 2,342 reviews
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