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Distance to airport
|"Very helpful and friendly staff."||(in 269 reviews)|
|"Great location and excellent staff."||(in 218 reviews)|
|"Fantastic staff, excellent breakfast, clean bathroom"||(in 165 reviews)|
|"Moderately poor service from concierge."||(in 33 reviews)|
|"Bed comfortable room service shocking."||(in 165 reviews)|
|"No hot water one evening"||(in 43 reviews)|
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Friendly staff. Concierge will to help with reservations, etc.
WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
The location was absolutely amazing and the breakfast was better then most Europeian hotels. The hotel provided good customer service.
The beds were incredibly hard and uncomfortable. The organization of room and how it felt was awkward. The windows need a tent to help with privacy.
Cleanliness, the big windows and breakfast
May 31,2017 , me and my friends left at 5 am till 11 pm. I lost £300.00 from the safe deposit box.
New nice and clean rooms with good AC
Need larger Mac 29" computer if you plan to use this for a TV USB power hub for iPhone
Located within walking distance of Vauxhall Bus Station, DoubleTree by Hilton Hotel London - Westminster offers guests a convenient base when in London. It is situated a brief walk from Palace of Westminster.
There are a range of amenities available to guests of the hotel, such as an express check-in and check-out feature, free Wi-Fi and meeting facilities. Additionally, the multilingual staff are on hand to provide assistance.
DoubleTree by Hilton Hotel London - Westminster provides air conditioned rooms with floor-to-ceiling windows and a flat-screen TV. All have an in-room safe, a refrigerator and a private bathroom with a hair dryer.
DoubleTree by Hilton Hotel London - Westminster's restaurant offers the convenience of on-site dining, with a variety of European meals to choose from. Afternoon tea is served in the charming lounge bar, which also provides a variety of drinks.
London Heathrow Airport is a 35-minute drive from the hotel. Westminster Cathedral, Vauxhall Bridge and Big Ben are a short stroll away.
based on 2,173 reviews
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Reviews about DoubleTree by Hilton London -Westminster
Most popular landmarks
- Palace of Westminster 0.6 km
- Westminster Abbey 0.7 km
- Big Ben 0.9 km
- Westminster Bridge 0.9 km
- Churchill War Rooms 1 km
- London Eye 1.2 km