DoubleTree by Hilton London -Westminster
30 John Islip Street, London, SW1P 4DD, United Kingdom
+44 207 630 1000
Cheapest
rate per night
7.7
Good
based on 2,173 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Stayforlong | $206 |
| Booking.com | $212 |
| Expedia | $215 |
Good to know
Value for money |
6.9 |
|---|---|
Distance to city centre |
0.7 km |
Location rating |
8.5 |
Nearest airport |
London Heathrow |
Distance to airport |
22.9 km |
Rooms
Double rooms
$215+
Bed type
Provider
Total stay + taxes & fees
Queen bed
$215
Unknown
$229
Standard rooms
$206+
Bed type
Provider
Total stay + taxes & fees
Unknown
$206
Unknown
$246
Deluxe rooms
$313+
Bed type
Provider
Total stay + taxes & fees
Queen bed
$313
King bed
$384
Queen rooms
$212+
Bed type
Provider
Total stay + taxes & fees
Unknown
$212
Queen bed
$215
Unknown
$221
Unknown
$226
Unknown
$290
Queen bed
$334
Reviews
Pros
| "Very helpful and friendly staff." | (in 269 reviews) |
|---|---|
| "Great location and excellent staff." | (in 218 reviews) |
| "Fantastic staff, excellent breakfast, clean bathroom" | (in 165 reviews) |
Cons
| "Moderately poor service from concierge." | (in 33 reviews) |
|---|---|
| "Bed comfortable room service shocking." | (in 165 reviews) |
| "No hot water one evening" | (in 43 reviews) |
Traveller rating
553
392
159
50
8
Time of year
Traveller type
Show reviews that mention
+
-
GoodOct 20196.5
Friendly staff. Concierge will to help with reservations, etc.
WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
-
GoodAug 20197.7
The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
-
GoodMar 20197.1
The location was absolutely amazing and the breakfast was better then most Europeian hotels. The hotel provided good customer service.
The beds were incredibly hard and uncomfortable. The organization of room and how it felt was awkward. The windows need a tent to help with privacy.
-
GoodJun 20177.1
Cleanliness, the big windows and breakfast
May 31,2017 , me and my friends left at 5 am till 11 pm. I lost £300.00 from the safe deposit box.
-
ExcellentJul 20168.8
New nice and clean rooms with good AC
Need larger Mac 29" computer if you plan to use this for a TV USB power hub for iPhone
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About
Overview
Located within walking distance of Vauxhall Bus Station, DoubleTree by Hilton Hotel London - Westminster offers guests a convenient base when in London. It is situated a brief walk from Palace of Westminster.
There are a range of amenities available to guests of the hotel, such as an express check-in and check-out feature, free Wi-Fi and meeting facilities. Additionally, the multilingual staff are on hand to provide assistance.
DoubleTree by Hilton Hotel London - Westminster provides air conditioned rooms with floor-to-ceiling windows and a flat-screen TV. All have an in-room safe, a refrigerator and a private bathroom with a hair dryer.
DoubleTree by Hilton Hotel London - Westminster's restaurant offers the convenience of on-site dining, with a variety of European meals to choose from. Afternoon tea is served in the charming lounge bar, which also provides a variety of drinks.
London Heathrow Airport is a 35-minute drive from the hotel. Westminster Cathedral, Vauxhall Bridge and Big Ben are a short stroll away.
Features
7.7 Good
based on 2,173 reviews
8.0
Cleanliness
7.8
Comfort
8.3
Staff
6.9
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Electric kettle
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Fold-up bed
Free toiletries
Room service
Smoke alarms
Heating
Contactless check-in/check-out
Bicycle hire
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
iPhone dock
Key card access
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Lowered sink
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Bathrobe
Private bathroom
24-hour front desk
Storage available
Free Wi-Fi
Radio
Ticket service
Raised toilet
Terrace/Patio
Roll-in shower
Linens
Towels
Safety deposit box
Grill
Seating area
Lift
Shampoo
Shared lounge/TV area
Shower
Accessible by lift
Slippers
First-aid kit
Socket near the bed
Sofa
Alarm clock
Sofa bed
Soundproof rooms
Bathtub
Body soap
Bottle of water
Breakfast in the room
Telephone
Carpeted
Toilet
Toilet with grab rails
Safe
City view
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Desk
Wardrobe or closet
FAQs when booking at DoubleTree by Hilton London -Westminster
Does DoubleTree by Hilton London -Westminster have special cancellation policies due to coronavirus (COVID-19)?
Where is DoubleTree by Hilton London -Westminster located?
When is check-in time and check-out time at DoubleTree by Hilton London -Westminster?
Does DoubleTree by Hilton London -Westminster offer free Wi-Fi?
Does DoubleTree by Hilton London -Westminster offer free parking?
Does DoubleTree by Hilton London -Westminster offer free airport shuttle service?
How far is DoubleTree by Hilton London -Westminster from the airport?
Can you bring pets to DoubleTree by Hilton London -Westminster?
Does DoubleTree by Hilton London -Westminster have a pool?
Photos
All photos
01 of 35
Reviews about DoubleTree by Hilton London -Westminster
“Excellent customer service”
“The look of the room was amazing”
“i didn't get her name but the lady at reception delivered excellent service and made my experience so much better”
Location
Most popular landmarks
- Palace of Westminster 0.6 km
- Westminster Abbey 0.7 km
- Big Ben 0.9 km
- Westminster Bridge 0.9 km
- Churchill War Rooms 1 km
- London Eye 1.2 km
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