Hotels near Lewis Capaldi at BB&T Center

Pros: Nothing!

Cons: I was booked on flight QF 74 from San Francisco, connecting in Sydney (3 hour connection) to Queenstown, New Zealand. When I went to check in I was told that I needed a transit visa for Australia because of my Indian Passport. When I booked the flight back in September, it was not a requirement to have a transit Visa. I was told by the Qantas supervisor that this was a new requirement as of October for Indian and Chinese passport holders even with brief connections. 9 people were in a similar situation the day before and denied boarding. I understand that things change, but I am very disappointed in the service provided to me. Of course, they could not help me get an evisa for Australia, but they were not even willing to help me search for it rebook a Qantas flight connecting in a different city/country. They did not even connect me with online reservations directly to quickly do something to be able to continue on my journey. They only gave me a phone number to call and sent me away. I tried the number and was on hold for almost an hour. Luckily, my friends were on a different flight on Air New Zealand that had seats leaving in 2 hours, and I almost missed that waiting to talk to someone from Qantas. I booked a ticket with Air New Zealand (by talking to their checkin agent, who was able to connect me directly with a reservations agent via a direct line, which was something I was hoping Qantas would help me with at a bare minimum) and I was able to purchase a ticket for that Air NZ flight and continue on. I’m VERY disappointed in the way that I was treated and not provided with assistance in a timely manner. I would have almost missed that flight and have to miss out on pre-arranged travel plans losing out on an additional $2000 in tour / accommodation bookings.

Pros: The very good check in service at Changi Airport , for Business Class

Cons: The food ! Great on way over , poor on return leg from Singapore

Pros: Aircraft and crew service was excellent. Seats were not too comfortable

Cons: More leg room would have been nice for 14+ hours flight

Pros: A lot of food was served - much more than any flight in the USA

Cons: nothing

Cons: We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!

Cons: To be on time

Pros: The food was shockingly good! Also, loved the service.

Cons: A fold down foot rest would be very helpful.

Pros: Very nice people and helpful. Good attitude

Cons: Board was a bit disorganized and took much longer than I am used to even on full planes

Pros: Great crew & nice meals.

Cons: The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time.

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Cons: This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing.

Pros: All was good

Pros: Old aircraft showing its age.

Pros: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Cons: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Pros: Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers.

Cons: agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew.

Pros: Very nice people and helpful. Good attitude

Cons: Board was a bit disorganized and took much longer than I am used to even on full planes