The desk clerk was very rude. When asked a simple question about connecting to wifi, her answer was that it was not working and if we had a problem with it she could check us out at 11 o'clock at night. The rooms had stains all over the carpets and the bed spread. When we called to speak to management, they were helpful on the phone however told us to follow up with an email which 2 business days later still have not heard anything. There was no wifi and the bar on property was closing shop 2 hours before advertised to close. On top of all that the beds were not comfortable. I would highly recommend going somewhere else.
I wouldn't give them any starts but y'all don't o
There is nothing I liked about this hotel
Where to start, the 1st room they put us in didn't even have furniture in it, the 2nd room had no hot water and the phone didn't work, so they gave us a key to a room for showers that was already occupied , then the 3rd room they put us in didn't have cable, and this last room has hot water, very poor cable conection and no wifi, I asked for a refund and was told they couldn't because I booked the room theough an outside company... this experience has ruined our weekend, we paid money to attend a function we couldn't enjoy because the stress of the room nightmare
Location near downtown Lancaster
- Was told by staff drinking tap water not recommended - Water leaking around toilet with water stains - Broken shower faucet - Mold in bathroom - Room not clean - Door did not close all the way - No shower exhaust fan - Neighbor can be heard clearly through vent
No soap was available, found a couple bugs in the room, shower head was loose, wall socket cover was damaged, sheets had stains
Very "tired" motel
The staff was very nice. OK if you are a worker looking for someplace to sleep but not for a vacation stay....
Common areas dirty and worn out. Room had broken chair at the desk, headboard on bed was not secure to anything and almost fell down, several lights were not working. The common areas very poor and need of complete makeover with some paint, new floors etc... Pool water was green and I would not even go into the pool. Inexpensive but if you can afford something better you will be much happier. Last time for me at a Day's Inn.
Poor service & cleanliness
Not clean, bandaids on the walls. Unprepared for breakfast. Long lines, no forks, no oatmeal, poor fruit. One waffels machine for a full hotel. Had to skip breakfast.
Less than expected.
The pool was nice.
Had to relocate to three rooms to find a suitable one. The first was supposed to be non- smoking. It wasn't. Second one had a leaking, iced up A/C unit. Third one was OK. Staff seemed bothered with their responsibilities.
Run down and depressing
The location is good and the cost reasonable, but still overpriced considering they put nothing into keeping the facility clean and updated.
The rooms are in disrepair, including rotted baseboards with mold in the bathroom.
Breakfast was good. Friendly staff in the dining area.
Room wasn't very clean. Mattress sagging and in need of replacement. Only one tiny trash can for 2 room suite with a kitchenette. Front desk staff unpleasant, and indifferent at checkout.
Go somewhere else
Place is creepy, employees don't give a crap about customers.
The heater unit worked well, it was a cold night in 20's. The facilities were a bit older, but clean. The bathroom had no fan which was causing the ceiling in the bathroom to peel. The breakfast was limited, but good. The dining room was very clean and pleasant.
I could hear others conversations through the thin walls. On Saturday night (8-10pm), many people were rowdy, out side yelling. The environment became very uncomfortable as I needed to leave for an event.
nice to return
I see they have improved the rooms cleanness and courteous staff. I enjoyed my stay. I am planning on holding my next event at this location because you have a social Lounge.
At the Days Inn and Suites Lancaster featuring all newly renovated guest rooms and suites, you will find that our convenient location, will make the most of your valuable time and we will make your stay the best every time. We offer the best value in town and we are situated in the heart of Pennsylvania Dutch country, just off Route 30 on Lititz Pike South. The Days Inn And Suites Conference Center is centrally located, within minutes of all major attractions and close to historic downtown Lancaster. Our hotel features and amenities include complimentary continental breakfast, wireless hi speed internet access, beautiful outdoor pool, business center with internet access, fax and copy services, in room microwave, refrigerator, coffee maker, iron/board, hair dryer, free local phone calls, banquet and meeting facilities, and ample parking. All this from a central, convenient location. Pet friendly.
Based on 1,271 reviews
Value for money
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