Good to know
|Distance to city centre||0.0 km|
|"reception staff very friendly and helpful"||(in 23 reviews)|
|"Nice small well established room"||(in 18 reviews)|
|"value for the money i’ve paid"||(in 4 reviews)|
|"The TV was not working."||(in 4 reviews)|
|"no avalaible parking provided."||(in 4 reviews)|
|"Good value for money but I don’t understand the qualification."||(in 3 reviews)|
Time of year
Show reviews that mention
|bit stuffy||in 2 reviews|
|clean room||in 44 reviews|
|clear signage||in 2 reviews|
|coffee and tea||in 9 reviews|
|custmer service||in 6 reviews|
|hook||in 3 reviews|
|hot water||in 16 reviews|
|parking free||in 17 reviews|
|small room||in 38 reviews|
|staff are friendly||in 31 reviews|
|tv channels||in 12 reviews|
|value for money||in 10 reviews|
The room is nice. Just nice. Small. The bathroom is clean. Just nice for budget hotel. Like the shower. Water is strong. They provide water station at reception counter. Well. The funny thing is. This zen room is also known as oyo storytell. We book the same otel with different name. But its the same hotel.
The hotel is quite hard to find. The hotel is inside shoplot on the 2nd floor. When u passby seafood shop look for elevator inside n go to 2nd floor.
Except staff behaviour, nothing I liked there.
The location of the hotel was very bad. Small cockroaches were in the room. No good restaurant near the hotel except sea food.
The room was well cleaned. Toilet was clean. Got hairdryer upon request. The room is big enough for two persons.
The staff needs to improve their customer services relations. The housekeeper was more attentive than themselves. Also, the shopping mall itself is just spooky at night.
location was hard to find. inside mall.
advertise the room clearly in which location.
Affordable and worth for the money..
Have to pay a large amount for the parking for overnight stay..
Located in Kota Kinabalu (Downtown Kota Kinabalu), ZEN Rooms Basic Star City Complex is within a 15-minute walk of Centre Point and Anjung Samudera. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
based on 357 reviews
Things to know
- Great reception
Policies vary by room type and provider.
Reviews about Zen Rooms Basic Star City Complex
Most popular landmarks
- Centre Point Sabah 356 m
- Pasar Besar Kota Kinabalu 0.9 km
- Atkinson Clock Tower 1 km
- Gaya Street Sunday Market 1 km
- KK Esplanade 1.1 km
- Signal Hill Observatory Platform 1.4 km
|Kota Kinabalu||5.8 km|