my original room smelled odd; the staff immediately switched me to a different room.
the parking lot is tight :-(
the rooms were nice and cozy
The hotel had free parking, which is awesome! I also enjoyed the experience with the staff, they were always super friendly and helpful. And finally I truly loved the Paul Mitchell products that were free in the bathroom in the room.
The location of the hotel isn't the best. The entry and exit is confusing.
They were renovating this hotel and that was not clearly posted anywhere. The rooms appeared to have already been updated, but the rest of the hotel was in the process.
The front desk attendant was excellent! It was close to everything we needed and very quiet.
The room could use a little updating.
Came into town for a football game, loved the fact that the hotel had a shuttle service to the stadium.
Did not realize the room would be so small. But for me and and 10 yr old, it was just fine
location was good, staff was friendly, hotel was clean, snacks/food available
parking was cramped, hotel overall is showing some wear, sofa bed was horrible
The staff was amazing. The friendliest I've seen. Breakfast was over at 10 and we thought it ended at 10:30. The lady brought out the breakfast again (after putting it all away) just for us! There's coffee, hot chocolate and tea in the lobby for free for guests to use 24/7. The room itself was super clean. And huge! There was a full size kitchen as well. It was just wonderful!
It was in no way just a 2 star hotel. It couldn't be. It has to be at least 2.5. I thought it was nicer than the Omni in Atlanta which is a 4 star. So the best thing was the surprise of how wonderful the hotel was.
Convenience and affordability make the TownePlace Suites West Knoxville, TN the ideal location for short term or long term stays in Knoxville. The TownePlace offers easy access to the University of Tennessee, Women's Basketball Hall of Fame, Museum of Appalachia and the Museum of Science and Energy and Oak Ridge National Lab. Choose from our one or two bedroom suite or a studio suite; these rooms are larger than typical West Knoxville extended stay hotel rooms and include fully equipped kitchens. Working during your stay? Don't miss a beat. Use our free WiFi or access our complimentary Connection Center, equipped with a computer, high speed internet and a printer. Whether you like to relax by burning off some energy in the fitness room or the pool, we have you covered. Our fitness center as well as the laundry facility is open 24 hours and the seasonal outdoor pool is a great place to relax. You will also enjoy our complimentary "breakfast on the go". Our hotel in West Knoxville offers everything you need
Based on 191 reviews
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