Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Knoxville McGhee Tyson|
|Distance to airport||18.0 km|
Time of year
Show reviews that mention
|access to interstate||in 3 reviews|
|air conditioner||in 14 reviews|
|bed was very comfortable||in 50 reviews|
|clean and staff||in 97 reviews|
|clean nice||in 4 reviews|
|downtown knoxville||in 25 reviews|
|fantastic location||in 87 reviews|
|free breakfast||in 23 reviews|
|great hotel||in 41 reviews|
|location and parking||in 23 reviews|
|location clean||in 63 reviews|
|parking fee||in 79 reviews|
|pillows were awful||in 10 reviews|
|refrigerator and microwave||in 7 reviews|
|room service||in 9 reviews|
|screwed up the reservations||in 2 reviews|
|ut campus||in 2 reviews|
|walk around town||in 12 reviews|
|walking distance||in 10 reviews|
Excellent room and location. Great staff.
Room didn't have refrigerator or microwave
Room smelled dusty/musty Carpet was dirty which I noticed on the bottom of my white socks so we wore shoes the entire stay Room was very humid no matter how low we turned the thermostat. It was much more comfortable in hallway AC filter had 1/8 inch of dust meaning the coils had to be clogged thus the humidity $10/night to park No complimentary breakfast Blackout curtain did not block light No refrigerator Did not get any room service Due to no room service we had to shower 4 times with the same towels and given the room’s humidity level the towels never dried The shower had fungus No lid on the shampoo dispenser Light bulb out in the main overhead light fixture Saturday around 11am we asked staff behind the bar if it was too early to get a Bloody Mary and we got the ugliest look like we had offended them No one asked how our stay was when we checked out
Friendly staff, nice hotel. Comfy bed!
Parking was a pain. No in room fridge. Expected more for the money I guess.
Very friendly staff. Clean rooms, comfortable beds, and great location.
Not enough parking and people were double parking and blocking people in.
From world-class amenities to a convenient location, Four Points by Sheraton Knoxville Cumberland House Hotel has it all, and is ideal for families, leisure travelers and business travelers alike. Situated in downtown Knoxville, we are located within walking distance of the Knoxville Convention Center, University of Tennessee and the Knoxville Zoo.Our Knoxville, TN hotel offers several thoughtful amenities to ensure a comfortable stay for all our guests, including cozy Four Points signature beds, large workspaces, free high-speed Internet access, flat-screen cable TVs, as well as in-room bottled water, coffee and tea. For those looking for on-site meals, start or end your day with a delicious spread or local craft beer with Best Brew® at our MK’s restaurant. We proudly offer six meeting rooms with a combined event space of 4,000 sq. ft. Choose from the best lodging in downtown Knoxville and experience it all in the heart of it all when you stay with us!
based on 834 reviews
Things to know
- Friendly service
- Comfortable beds
- Wonderful sightseeing
Policies vary by room type and provider.
Reviews about Four Points by Sheraton Knoxville Cumberland House Hotel
Most popular landmarks
- World's Fair Park 123 m
- Knoxville Museum of Art 234 m
- Neyland Stadium 0.6 km
- University of Tennessee 0.8 km
- East Tennessee Historical Society 0.8 km
- Market Square 0.8 km
|Knoxville McGhee Tyson||18 km|
|Asheville Regional||138 km|