Only one person at the front desk, check in and check out took a long time.
A gem in the works.
This hotel has the makings of a great place to stay. We really enjoyed the backyard courtyard. It's a nice green space surrounded by all the city concrete. The staff were wonderful, helpful, and very nice. The breakfast was amazing and I probably didn't pay enough for that aspect of the stay.
The lobby definetely needs work, but I would only be fair to mention it is currently under renovation. We also were stuck in the elevator for about 15 minutes after just arriving at the hotel.
Great place great staff!
Great hotel The Staff there was really helpful, great location to go to the Plaza, or Westport 10 minutes walking time they have a shuttle if you are not into walking, or even the metro bus is right outside take you straight to power and light, or plaza. The rooms were very clean as well relaxing, and everything you needed was there. place is very secure at nights. oh the room the breakfast was awesome Blueberry waffles, among all your other stuff for breakfast! I will defiantly stay there again recommend as well to ever need a room for the night in K.C. Props to the girl who works at nights help me unlock my rooms restroom door that locked by itself.
The rooms restroom doors have locks, that can lock you out? but the staff got it unlock quickly.
Been here Multiple times
I've been here on multiple occasions and been happy with each experience. Friendly staff close to the plaza.
Oasis near the Plaza
Oh my goodness! From the moment we stepped out of the car and walked through the beautiful secluded garden patio, to the moment we stepped in the door and were greeted and invited to enjoy free margaritas - the staff did everything to ensure our stay was wonderful. Upgraded room for free- plus we returned from dinner to find a bottle of champagne chilling with a note from the staff wishing us a Happy Anniversary. Wonderful breakfast- close walking distance to the Art Museum and The Plaza. We will be coming back here again!
Location is convenient to the Plaza, Westport, and downtown. Room was nice. Staff was helpful.
It was perfect for my needs. They are in the midst of updating, but I was not inconvenienced and did not notice any problems with noise.
We stayed at the Spa Room and the Jacuzzi was wonderful.
Paid way too much for the value of our experience. Both hotel clerks were ditzy, locking us out of our room and the lobby several times. I called 3 different times that night before arrival to verify availability and features and every time it was a different story even though it was the same clerk. They had extremely loud maintenance at 8am with hammers and drills right next to our room that went on till we left at 11. I read on reviews that the breakfast was disappointing and they were right... It was very basic and very low quality considering you paid for a $170 room. I thought the robes would be better quality as well, but it looks like they came from the dollar store. The highlight of this visit was that it was right near the Plaza and we enjoyed the Jacuzzi. Everything else was disappointing.
Great location. Friendly staff. Nice breakfast. Comfortable bed. Free wifi.
Housekeeping wasn't the greatest. Didn't even pick up all of our used towels the first day. But, all the staff I interacted with were very nice and helpful.
Pretty decent bang for your buck
Pretty nice rooms, nice property, very conveniently located near plaza shopping area, free Wifi, free breakfast - and not just some fruit and cereal. They had a gourmet breakfast every morning that included eggs, cereal, fruit, hash browns, a waffle station, etc. Staff was very friendly.
Parking kind of sucked. We had to find a spot on the street the first night.
It seems like an older hotel (compared the Marriott one block away). But it was clean and fair exchange for the price. Only a half mile from a ton of restaurants. Close to downtown, but not in the center of downtown.
The friendly staff :)
The rain :)
This was a get away for us as our second baby is due in 2 months. Grandma stayed with our oldest and we enjoyed the whirlpool in the room.
Located in the heart of exciting Kansas City, MO, this Kansas City Best Western offers guests comfort and convenience needed for an unforgettable stay. Just outside this charming hotel in Kansas City, guests will find the best of the city and with a free shuttle that goes within three miles of the hotel, you can access it all. Tour the Nelson-Atkins Museum of Art. Enjoy thrilling NASCAR® races at the Kansas City Speedway. Catch a Chiefs or Royals game. Take a trip to shop at Country Club Plaza. Watch a performance at the Kaufman Center for Performing Arts. Or visit family or friends at Rockhurst University or St. Luke's Hospital. While in town, try to catch one of our popular annual events, like the Renaissance Fair, Farm Show and more. Back at this 100% non-smoking, pet-friendly Best Western Plus Seville Plaza Hotel, guests can enjoy relaxing and unwinding in one of our spacious guest accommodations, each complete with cable satellite television, free high-speed Internet access and all the comforts of home. Other amenities at this Kansas City hotel also include a complimentary full breakfast each morning and on-site exercise facilities. Hot tub rooms are also available upon request. Visiting for business? You'll love this Kansas City hotel's on-site business center and close proximity to area businesses, like Hallmark, Russell Stover, St. Luke's Hospital and the Federal Reserve Bank of Kansas City. Make your reservations today and save at the Best Western Plus Seville Plaza Hotel! This property reserves the right to limit parking spaces to one per guest room on sold out dates. Enjoy your stay.
Based on 1,723 reviews
Value for money
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