Jeju Kal Hotel

Friendly, kind and respectful korean staff.

Outdated, poor communication skills, the whole staff speak no English. The hotel is outdated. The bathroom, bedroom and all the facilities are from the eighties or nineties. The hygiene is poor. Airco not functional. We could only get one fan because in the whole " five stars hotel" they couldn't find a second ventilation fan for our second room. After putting an order for three rediculously expensive hamburgers. ( for which I had to go down myself to the restaurant, because once again the whole staff speak no English) and after waiting for half an hour. The room service called me again Tot tell me that in the (great five stars hotel) they only had two hamburgers left. I cancel the whole order and guess what! They send the order after an hour because no one on the phone could understand my sophisticated sentence ( cancel the order!!!). A total disappointment. Waste Op time and money.

Very comfortable

The delivery and food was to expensive. 70,000 KRW for a small pizza and six wings. The indoor pool was charged for 35,000 KRW. I understand for sauna And other activities but for the pool the cost of the room being 99,000 KRW and the carpets being dirty the pool should come included in the price.