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Omni Jacksonville Hotel

Omni Jacksonville Hotel

8.3
Excellent

Based on 2,689 reviews
 
245 Water Street, Jacksonville, FL 32202, United States
  +1 904 355 6664
Omni Jacksonville Hotel - Jacksonville, FL, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline $153
TripAdvisor $168
Roomer $172
Priceline
per night
TripAdvisor
per night
Roomer
per night

Rooms

Check-in
Check-out

Deluxe rooms

$168+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$168 per night
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Unknown
$172 per night
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Unknown
$176 per night
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Unknown
$177 per night
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King bed
$191 per night
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Double bed
$197 per night
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King bed
$198 per night
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Double bed
$198 per night
IMAGE
Double bed
$198 per night
IMAGE
King bed
$200 per night
IMAGE
Double bed
$203 per night
IMAGE
Double bed
$203 per night
IMAGE
Double bed
$203 per night
IMAGE
Unknown
$203 per night
IMAGE
Unknown
$203 per night
IMAGE
Unknown
$203 per night
IMAGE
Double bed
$207 per night
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Double bed
$209 per night
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King bed
$210 per night
IMAGE
King bed
$211 per night
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Double bed
$215 per night
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King bed
$216 per night
IMAGE
King bed
$218 per night
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Unknown
$225 per night
IMAGE
King bed
$229 per night
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Double bed
$235 per night
IMAGE
King bed
$238 per night
IMAGE
King bed
$238 per night
IMAGE
Double bed
$251 per night
IMAGE
Double bed
$271 per night
IMAGE
Double bed
$271 per night
IMAGE
Double bed
$271 per night
IMAGE
Double bed
$284 per night
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King bed
$286 per night
IMAGE
King bed
$302 per night
IMAGE
King bed
$338 per night

Standard rooms

$153+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$153 per night

Double rooms

$214+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$214 per night
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Double bed
$240 per night

Premier rooms

$203+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$203 per night
IMAGE
King bed
$226 per night
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King bed
$234 per night
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King bed
$243 per night
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King bed
$333 per night
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Double bed
$396 per night

Executive rooms

$223+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$223 per night
IMAGE
King bed
$243 per night
IMAGE
Unknown
$252 per night
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Unknown
$255 per night
IMAGE
King bed
$352 per night
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King bed
$354 per night

Reviews

Traveller rating

344
137
61
22
25

Time of year

Traveller type

Show reviews that mention

+
jacksonville
room service
valet service
valet parking
river view
nice pool
free wifi
room view
star hotel
desk staff
comfortable bed
great location
nice hotel
nice room
friendly staff
restaurant and bar
parking and the location
hours early
cold water
refrigerator in the room
  • Mediocre
    Apr 2018
    4.0

    Room wasn’t ready until 7:00 PM, no pool on property.

  • Good
    Mar 2017
    6.2

    Bed was very comfortable, and room was clean.

    Wifi not included with room. Must pay $15 to use public parking or $20 for vallet. Water in shower never got hot.

  • Excellent
    Mar 2017
    9.1

    Room for improvement!

    Nice spacious rooms. Very clean and tidy. Windows needs cleaning. Noise travels easily from other rooms. Night light in room would be nice. Lacks USB ports. Entry drive not very well marked.

  • Good
    Jan 2017
    7.4

    Rude staff and dirty room

    No helped is with our luggage when we arrived. Had to load, unload and wheel logguge cart ourselves. Someone's used razor left in shower. Used coffee cup in KIERIG machine. When leaving the next morning, there was a luggage valet guy and we were told that we HAD to use him instead of using the luggage cart ourselves. He loaded our luggage and took it outside, where he abandoned it on the curb and walked away. My fiancé was getting the car (we were instructed to park in next door lot instead of parking deck bc we were traveling with a kayak in top and was too big for garage heighth). While I'm standing by our luggage still sitting on rolling Cart outside of hotel, a valet guy pulls up a car then backs it up directly in front of me. I asked him if he could pull forward since my fiancé was pulling in right behind him. Instead of being helpful or moving the car, instead he just shrugged his shoulders and went to get another car. So we had to park on the other side and load all of our luggage ourselves (although plenty of staff seemed to be around except the actually luggage valet that we foolishly already gave a $15 tip too.! Very rude people here!

  • Excellent
    Sep 2016
    10.0

    Very nice hotel with excellent walkable access to

    The breakfast buffet was fantastic.

  • Excellent
    Aug 2016
    8.5

    Welcome from the concierge

    Bathroom toilet was not clean

  • Excellent
    Jun 2016
    9.7

    The only issue I had was that the front desk could not locate a key for the mini fridge so that we could use it.

  • Good
    Jun 2016
    7.7

    Only valet parking offered.

    Only valet parking offered. The parking lot next to the hotel, which was not affiliated with Omni, was supposed to be $10/day max but we were charged $20 each morning when we were leaving the lot because "the time resets at midnight, therefore you are charged $10 till 12:00am and then $10 for this morning". The thermostat in our room did not work correctly. We reported it to the front desk, but upon our return to our room that evening we noticed that someone changed our fan setting from "auto" to "high" but the thermostat still did not read correctly and never cooled properly.

  • Excellent
    Feb 2016
    10.0

    Fanrastic Hotel

    The location was great. Rooms very comfortable, excellent room service. Friendly and helpful front desk staff.

    Parking, front entrance is a bit cramped.

  • Excellent
    Dec 2015
    10.0

    Wonderful Experience

    Great hotel in a great location. Everyone was so friendly and helpful. The food in the restaurant was much better than expected from a hotel. The cocktail menu was fun and surprisingly creative. The rooms at the Omni were very clean and well appointed.

    The guys were great, but valet parking is just annoying.

  • Excellent
    Nov 2015
    9.4

    The pool was closed

  • Excellent
    Feb 2015
    10.0

    Very pleasant to deal with, quick valet. All of the staff were very nice and respectful when dealing with customers. You felt as if they were all there to serve just you. Local points of interest aren't far at all either

    Everything was perfect

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About

Overview

With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 2,689 reviews

8.6

Service

8.0

Food

3.3

Wellness Area

3.2

Pool

Things to know

  • Friendly service
  • Clean rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Restaurant
Air-Conditioned
24 Hour Front Desk
Safe
Lift
Cribs available
No smoking
Bar/Lounge
Hairdryer
Coffee shop
Long-term parking (surcharge)
Parking (surcharge)
Storage available
Wedding services
Rooftop

Location

Most popular landmarks

  • Jacksonville Landing 353 m
  • Friendship Park 0.7 km
  • Museum of Science and History 0.8 km
  • Alltel Stadium 1.8 km
  • Cummer Museum of Art and Gardens 1.8 km
  • EverBank Field 2.2 km

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