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Omni Jacksonville Hotel

Omni Jacksonville Hotel

8.3
Excellent

Based on 2,442 reviews
 
245 Water Street, Jacksonville, FL 32202, United States
  +1 904 355 6664
Omni Jacksonville Hotel - Jacksonville, FL, United States
Tue 21/8
Wed 22/8
Compare vs KAYAK |
Priceline $157
TripAdvisor $173
Roomer $177
Priceline
per night
TripAdvisor
per night
Roomer
per night

Rooms

Tue 21/8
Wed 22/8

Deluxe rooms

$173+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$173 per night
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Unknown
$177 per night
IMAGE
Unknown
$181 per night
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Unknown
$182 per night
IMAGE
King bed
$197 per night
IMAGE
Double bed
$202 per night
IMAGE
King bed
$203 per night
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Double bed
$204 per night
IMAGE
Double bed
$204 per night
IMAGE
King bed
$205 per night
IMAGE
Double bed
$208 per night
IMAGE
Double bed
$208 per night
IMAGE
Double bed
$208 per night
IMAGE
Unknown
$208 per night
IMAGE
Unknown
$208 per night
IMAGE
Unknown
$208 per night
IMAGE
Double bed
$213 per night
IMAGE
Double bed
$214 per night
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King bed
$216 per night
IMAGE
King bed
$217 per night
IMAGE
Double bed
$221 per night
IMAGE
King bed
$222 per night
IMAGE
King bed
$224 per night
IMAGE
Unknown
$231 per night
IMAGE
King bed
$235 per night
IMAGE
Double bed
$242 per night
IMAGE
King bed
$245 per night
IMAGE
King bed
$245 per night
IMAGE
Double bed
$258 per night
IMAGE
Double bed
$278 per night
IMAGE
Double bed
$278 per night
IMAGE
Double bed
$279 per night
IMAGE
Double bed
$292 per night
IMAGE
King bed
$294 per night
IMAGE
King bed
$311 per night
IMAGE
King bed
$348 per night

Executive rooms

$230+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$230 per night
IMAGE
King bed
$250 per night
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Unknown
$259 per night
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Unknown
$262 per night
IMAGE
King bed
$362 per night
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King bed
$364 per night

Premier rooms

$208+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$208 per night
IMAGE
King bed
$233 per night
IMAGE
King bed
$241 per night
IMAGE
King bed
$250 per night
IMAGE
King bed
$342 per night
IMAGE
Double bed
$408 per night

Double rooms

$220+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$220 per night
IMAGE
Double bed
$246 per night

Standard rooms

$157+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$157 per night

Reviews

Traveller rating

322
132
55
21
24

Time of year

Traveller type

Show reviews that mention

+
jacksonville
room service
view of the river
valet parking
valet service
free wifi
staff was very nice
room view
extra charges
attentive staff
hours early
star hotel
friendly staff
hotel was nice
great pool
nice room
good location
bar were very nice
comfortable bed
bit frustrating
  • Mediocre
    Apr 2018
    4.0

    Room wasn’t ready until 7:00 PM, no pool on property.

  • Good
    Mar 2017
    6.2

    Bed was very comfortable, and room was clean.

    Wifi not included with room. Must pay $15 to use public parking or $20 for vallet. Water in shower never got hot.

  • Excellent
    Mar 2017
    9.1

    Room for improvement!

    Nice spacious rooms. Very clean and tidy. Windows needs cleaning. Noise travels easily from other rooms. Night light in room would be nice. Lacks USB ports. Entry drive not very well marked.

  • Good
    Jan 2017
    7.4

    Rude staff and dirty room

    No helped is with our luggage when we arrived. Had to load, unload and wheel logguge cart ourselves. Someone's used razor left in shower. Used coffee cup in KIERIG machine. When leaving the next morning, there was a luggage valet guy and we were told that we HAD to use him instead of using the luggage cart ourselves. He loaded our luggage and took it outside, where he abandoned it on the curb and walked away. My fiancé was getting the car (we were instructed to park in next door lot instead of parking deck bc we were traveling with a kayak in top and was too big for garage heighth). While I'm standing by our luggage still sitting on rolling Cart outside of hotel, a valet guy pulls up a car then backs it up directly in front of me. I asked him if he could pull forward since my fiancé was pulling in right behind him. Instead of being helpful or moving the car, instead he just shrugged his shoulders and went to get another car. So we had to park on the other side and load all of our luggage ourselves (although plenty of staff seemed to be around except the actually luggage valet that we foolishly already gave a $15 tip too.! Very rude people here!

  • Excellent
    Sep 2016
    10.0

    Very nice hotel with excellent walkable access to

    The breakfast buffet was fantastic.

  • Excellent
    Aug 2016
    8.5

    Welcome from the concierge

    Bathroom toilet was not clean

  • Excellent
    Jun 2016
    9.7

    The only issue I had was that the front desk could not locate a key for the mini fridge so that we could use it.

  • Good
    Jun 2016
    7.7

    Only valet parking offered.

    Only valet parking offered. The parking lot next to the hotel, which was not affiliated with Omni, was supposed to be $10/day max but we were charged $20 each morning when we were leaving the lot because "the time resets at midnight, therefore you are charged $10 till 12:00am and then $10 for this morning". The thermostat in our room did not work correctly. We reported it to the front desk, but upon our return to our room that evening we noticed that someone changed our fan setting from "auto" to "high" but the thermostat still did not read correctly and never cooled properly.

  • Excellent
    Feb 2016
    10.0

    Fanrastic Hotel

    The location was great. Rooms very comfortable, excellent room service. Friendly and helpful front desk staff.

    Parking, front entrance is a bit cramped.

  • Excellent
    Dec 2015
    10.0

    Wonderful Experience

    Great hotel in a great location. Everyone was so friendly and helpful. The food in the restaurant was much better than expected from a hotel. The cocktail menu was fun and surprisingly creative. The rooms at the Omni were very clean and well appointed.

    The guys were great, but valet parking is just annoying.

  • Excellent
    Nov 2015
    9.4

    The pool was closed

  • Excellent
    Feb 2015
    10.0

    Very pleasant to deal with, quick valet. All of the staff were very nice and respectful when dealing with customers. You felt as if they were all there to serve just you. Local points of interest aren't far at all either

    Everything was perfect

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About

Overview

With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 2,442 reviews

8.7

Service

7.6

Location

3.2

Wellness Area

3.1

Pool

Things to know

  • Great view
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Restaurant
Air-conditioned
24 Hour Front Desk
Safe
Lift
Cribs available
No smoking
Bar/Lounge
Hairdryer
Coffee shop
Long-term parking (surcharge)
Parking (surcharge)
Storage available
Wedding services
Rooftop

Location

Most popular landmarks

  • Jacksonville Landing 353 m
  • Friendship Park 0.7 km
  • Museum of Science and History 0.8 km
  • Alltel Stadium 1.8 km
  • Cummer Museum of Art and Gardens 1.8 km
  • EverBank Field 2.2 km

Jacksonville travel guide

Learn about Jacksonville on KAYAK

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