Great location and very nice rooms! Recently renovated. Comfortable beds and friendly, helpful staff. Laminate flooring over carpet is a huge +++
No trashcan in room. Also, laminate flooring in room could've been cleaner. Refrigerator didn't cool properly. Other than these few complaints, everything else was great.
Hotel is dusty and under major renovation. Room was half way remodeled. I did not know it was under renovation when I booked.
It’s next to a Dave & Busters
Where do I start.. The front desk couldn’t find my reservation. The entire hotel smelled like a wet dish sponge. R&B Music was blasted during breakfast making it very difficult to enjoy my breakfast and watch the news. There were stains on the carpet, peelings on the walls and ripped shower curtain. They should have completely finished refurbishment before allowing guest to stay. I won’t be back
Egh, it's not the worst...
Off the beaten path so the parking lot was not overly crowded. Water in the shower got hot quick and had good pressure. Wifi wasnt too bad. Not the quickest but it was stable. For the price it's ok.
Hotel is renovating. Construction noise throughout the day. Hotel is non-smoking yet smells of weed. A/C in room was not powerful enough to get the room down to desired temperature. No mini-fridge in room. Not sure if it is like this in every room, but the couch was disgusting. So there was no sitting except on the bed. Pillows suck, my arm is more comfortable. Hotel staff are SLOW!!! Went to front desk to ask for toilet paper. Over an hour later house keeping shows up with the toilet paper as we're leaving the room to check out. Yeah, needed it over an hour ago, thanks red lion. Heater felt as if it was blasting in the corridors. No on demand entertainment so forget about watching any movies. The tissue box was empty when we checked in and still empty when we checked out. And the most irritating part... 3 different times I had to go down to the front desk to have the key cards reprogrammed.
Enjoy this completely renovated property seated in the ideal central Jacksonville location. Best Western Premier Jacksonville Hotel offers convenient access to I-95 at exit 344, Downtown Jacksonville, and the world famous beaches. If you are traveling to do business in the thriving nearby business district, visiting area shopping, or enjoying a Jaguars football game, Best Western Premier Jacksonville Hotel provides the ideal location and guest experience for your stay. Some of the easy access local attractions include: University of Phoenix, St. Johns Town Center Florida, Jacksonville Municipal Stadium, Tree Hill Nature Center Florida, Jacksonville Expo Center Florida, Ritz Theatre & LaVilla Museum, The University of North Florida, Mayo Clinic and Jacksonville Beaches. Home to 55-inch flat screen in every room, the well-appointed guest rooms create a relaxing getaway throughout your stay. Our Premier product offers 24-hour coffee and infused water service, a 24-hour fitness facility, and full business center services. Relax at the beautiful outdoor pool and sundeck. Lounge chairs, tables, and umbrellas make the pool area a must see during your trip. Enjoy the convenience of our on-site restaurant, Nila, during your stay. Service includes a hot complimentary breakfast with a variety of different options, including eggs, breakfast meat, and our made to order omelet station. Stop in again in the evening, as Nila provides a seated dinner service with delicious offerings that our guests are sure to enjoy!
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