Location is only good thing about this hotel
Minutes from DFW airport.
Rat traps everywhere. Broken exit doors. No room service or snack bar. Too far to walk to nearest convenience store at night. Person checking me in kept wiping his runny nose with his hands.
Rooms are very spacious and cleaning staff was very quick. The room overall was clean and partially updated.
Under construction so there was some noise and many of the guests were people working on the hotel rooms. My room still had a wall unit for air conditioning. I could not get the wifi to work and the staff did not seem interested in helping. The main lobby and elevator has not been updated. There were cracked tile on the floor and paints peeled off the wall. Very limited parking and the free breakfast does not have a lot of options.
I booked a double queen room. I was given a single. I was told at the desk there was nothing that could be done. My friend slept in a chair. I understand that things happen sometimes but I will not book this hotel again.
The staff is friendly... The room was very clean and comfortable... The continental breakfast was delicious...
Hands down great!
Everyone was so helpful and pleasant I couldn't ask for more!
The room didn't have toilet paper when we got there haha but they brought some ASAP!
My room on the third floor came with a basic refrigerator/freezer unit, a kitchen sink, a decent work desk and a couch. The bathtub was pretty large with Jacuzzi jets (didn't test them) and everything seemed clean. It seems the hotel has complimentary HBO withe every room, or at least mine did. The free airport shuttle is great. I only stayed at this hotel one night, but I was attending a convention at the Hyatt Regency DFW, and the drivers didn't have an issue dropping me off there as they know the airport layout very well.
I thought when I paid for the hotel on Kayak, it would cover my whole stay there. My final bill came to be $15 more than what I had originally "paid". They also charged a $20 deposit which is suppose to go away if your room didn't have any apparent damages. Be wary if you need the hotel shuttle in the early AM hours. I called the hotel to pick me up at the convention hotel in the airport at at around 3:45AM, and was told I needed to wait a bit longer because they couldn't notify the driver until he finished his airport rounds and came back to the Hawthorn Suites. Also, the shuttle leaves like only once an hour at the late evening (if there's any customers needing a ride) and he needed to finish his usual airport run before picking me up. So I ended up getting back to my hotel around 5:10AM. Pretty tiring wait. I didn't get to sample the breakfast as I woke up after 10AM. There's also nothing really around the immediate area within distances except some more budget hotels/motels. I arrived at the hotel via a local DART bus which had a stop fairly close to the Hawthorn Suites.
That I had to leave so soon.
Room was clean, shuttle took 45 minutes
The shuttle Rrived within 15 minutes it then drove around to pick up other passengRs for another 30 minutes. I
Worst service ever
Terrible service will never stay in a Hawthorne Suites again
close to airport
no restaurants near by
Had two TV's
The room was not ready by check in time and it smelled like mildew. There was a huge water leak and stain on the ceiling. The air vents were dirty and the toilet seat looked old.
Outdated and run down
Step off the plane and into comfort at this Hawthorn Suites by Wyndham DFW Airport North, very close to the Dallas/Fort Worth International Airport, Fed-Ex and UPS, major highways, restaurants, golf and a winery. This hotel, which does not allow smoking, offers complimentary wireless Internet access and complimentary breakfast buffet. Take advantage of the workout center, open around the clock, and splash in the outdoor pool. Refresh your wardrobe with our laundry facilities and book the meeting rooms for social and business needs. This hotel also offers complimentary wireless Internet access in public areas, fax service, and a variety of presentation supplies and equipment to make your work easier. Mingle at the social hour on Wednesday nights. Select suites are available with separate bedrooms and full kitchens, ideal for longer stays.
Based on 796 reviews
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