Do not stay at hotel
Nothing did not stay
Rooms would not pass a health and safety inspection- holes in drapes , stains on sheets and pillows mouldy rug dirty tub and sink
Very dangerous place to stay. Walked in and cancelled my reservation.
For the money, it was good. Room clean, bed nice. I was in late and out early on business so I didn't see too much of it.
There is a SURPRISE $100 deposit when you arrive, even if the room was prepaid when booking. Sad they feel the need to do it, but I was unprepared for it. Cash gets returned at check out, deposit on card could take up to 5 days to be returned. There was an electrical outlet not working in bathroom, so blow dryer did not work. Maintenance was delayed, but kind when finally got there. (I was there for a job interview). The man working the desk was nice, but alone so check in was painfully slow.
dirty rooms , old
We arrived late after 3 am 5/11 in the morning, hotel staff (VERY RUDE AND ABRUPT) told us they automatically dropped reservation at 3am. They were able to give us a room until 12 noon 5/11, the cost $48 but we had to leave a $100 deposit (which we were told after checkout at 12:00 noon that it would take 2-3 days to return the deposit to credit card). We needed to stay only for a few hours, during this time there were two fire alarms going off - at approximate 7:30am and again at 9:45 am totally disrupted our sleep BECAUSE WE HAD TO EXIT THE BUILDING AND WAIT FOR FIRE ENGINE TO ARRIVE TO SAY IT WAS FALSE ALARM (TWO TIME) one of the fire men told me the hotel had a defective system. That was my experience.
Everything, smell and look old. Lots of kids running, this is a homeless shelter not a hotel,
That I was in a non smoking room but kept smelling cigarette smoke
Poor customer servicen
Everything the room and bathroom was dirty
Bed was comfortable
The hallways and do Floor were super dirty looks like the cleaning crew all went on strike
You get what you pay for
Bed linen was dirty Tv was broken and didnt work Hotel very outdated....looks nothing like the pictures online
It was perfect for the weather and it would be perfect as a family getaway or couple getaway. The staff in the morning didnt notice me or pay much attention when i spoke to them and the night staff gave me quick answers as if not wanting to talk, in all CSR jobs a smile should be practiced and friendliness for your guests to feel welcomed. The shower was not cleaned properly, I found body hair all over it and my door kept getting jammed, I wasnt able to get into my room the card reader was broken. Other than that the place is gorgeous!
Mouse in my room
There was a mouse in my room it woke me up trying to eat my food. I went to the front desk and they had nothing to say. Didn't apologize or offer to rememdy situation other than change my room. I need the sleep so I stayed. Would never stay again or recommend.
When you stay at DFW Airport Hotel and Conference Center in Irving, you'll be near the airport, within a 15-minute drive of University of Dallas and Six Flags Over Texas. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Based on 2,068 reviews
Value for money
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