The staff was amazing! At 35 weeks pregnant I couldn't find an available hotel in the area until a day after I needed it. I ended up having to sleep in my car for a night but spoke to the manager about the situation and they were able to have me a room ready at around 8am instead of the typical 3pm check in time. Very nice of them and very appreciated!
The room was very dirty. Typical things that you'd expect to be done weren't.
Breakfast was good.
The elevator was broken and I had to walk up and down the steps outside in the rain. My room was on the third floor. No meat in the breakfast.
I will book again!
The staff was very nice. Beds and room were comfortable. I lost my bluetooth headset in my room and informed the front desk clerk if they found it please give me a call and mail it to me. Because everybody isn't so honest these days I had already started counting it a lost. Within 2 hours of my drive back home the clerk called and informed me that they found it and will be mailing it back. I thank God for his honesty.
The toilet and tub kept getting stopped up, no garbage can in the room and I had to call the front desk for an iron.
The Quality Inn Northwest hotel in Indianapolis, IN offers both interior and exterior entrances and a convenient location near Indianapolis attractions. The hotel is ideal for events in the area, including the Indianapolis 500 and Brickyard 400. Great restaurants and shopping are nearby. Guests will enjoy the outdoor heated pool open seasonally.
Based on 353 reviews
Value for money
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