Over priced, outdated, minimum effort staff
Nothing. This is one of the worst hotels I’ve ever stayed at. We booked a King bed room 4 months in advance at $149.99. Upon arrival, the rate had been bumped to $199 and we had been moved to a double bed room for no reason. The staff didnt even say anything about it and expected me to just go with the program i guess. When i noticed the room rate error after checking in, the front desk worker casually walked back into an office and discussed it with I can only assume was her manager. Who knows if she was having a conversation with herself because the manager was too lazy to walk 30 ft and address the problem with me. Then all I was told was "oh, uh, it'll be taken care of". Knowing that it wouldn't be, I kept the receipt and checked my credit card statement after checkout. Sure enough, it had been charged the $230 after taxes. They didn't even fix the fact they changed out room type without asking or telling us. Terrible hotel. Stay away!
Our Holiday Inn Express is located in Park 100 of Indianapolis, IN. We are near the IND Airport and Downtown Indy. Our hotel is conveniently situated near I-465 and West 71st St. near I-65 and I-74. We are also in close proximity to the most popular attractions in Indianapolis including Indiana State Museum, Indianapolis Zoo, Indianapolis Museum of Art, Indianapolis Motor Speedway, and the Children’s Museum of Indianapolis. Whether you are in Indy for business or leisure, our hotel offers a fresh look combined with Hoosier hospitality. Stay Smart with a complimentary hot breakfast and relax in a cozy guest room with free Wi-Fi.
Based on 302 reviews
Value for money
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