Houston hotels in Northside

Cons: The reception lady when I checked in on the 18th September, 2019, was not friendly unlike the reception officials on the morning shift of 19th September,2019.

Pros: Very friendly, allowed early arrival check in and staff went out of their way to give us great service! Pleased with breakfast options as well.

Pros: The professional staff and spacious rooms is what I liked the best.

Cons: There was nothing I did not like.

Pros: All of it way better than other booking companies

Pros: Everything! No complains at all! We use hampton inn every time in any town or city.

Cons: 1 thing only. We had a pest but did not affect our stay. We got rid of it right away!

Pros: Great location for my purposes. Very clean. Breakfast was good.

Cons: Water was super soft and slimy. Made the shower floor dangerously slippery. Wake up call was 45 minutes late. Broken ice dispenser on 3rd floor.

Cons: The toilet was not flushing properly.

Pros: And hi quilty

Cons: Breakfast is poor need to use more choise

Pros: Bed and pillows were so comfortable

Cons: The breakfast food

Pros: it was roomy and comfy. everything is clean and pleasing when you walk into the lobby. we were able to check in early with no problems.

Cons: some of the light fixtures in the room didn't match, but overall it was great! The location was not so great cause it was not close to places restaurants and shopping.

Pros: Breakfast very good! Workout room excellent! Staff excellent! Great location for us!

Cons: a bit of old food in fridge and a bit of fluid overage in microwave...

Pros: Nice room, great staff

Pros: Clean rooms comfy beds and big smart tvs

Cons: Nothing

Pros: Price clean easy to get to

Cons: Nothing

Pros: The location and ease of commuting on and off major roadways was very helpful and convenient. The restaurant and other amenities were of good quality as well. Staff was very accommodating too!

Cons: nope

Pros: Great quality hotel, bed was comfortable. Felt safe and comfortable. Staff in the bar were extremely nice! Free parking. Coffee in my room was good as well.

Cons: Nope.

Pros: Location of Hotel, Customer Service by staff and restarurant experience.

Cons: No nothing

Pros: Overall, the hotel is very nice! Enjoyed dinner at their restaurant; had a wonderful waitress. There were several in the bar area and playing pool nearby; the energy was upbeat. The room was nice with great bedding.

Cons: The tub/shower was out of date and showed years of wear and tear. It could use an update.

Cons: I stayed one night and they holding me more than 2 hours for checking because system was down no power which I understand But no electricity all night long no dinner no breakfast still charge me full price which I don’t understand I will complain again I did said to front desk but employee working there no power to give any decisions

Pros: Mattress

Cons: No electricity, Tv, heat, elevator or hotwater for 12 hours

Pros: Always friendly

Cons: Room was musty1103 but hotel was jammed so they didn’t have options

Pros: Best hotel staff all around! From the front desk to housekeeping to the General Manager who is front and center every morning greeting every guest. Couldn’t ask for a better staff!

Cons: Loved everything!

Pros: Friendly staff.

Cons: The room smelled of smoke. The refrigerator didn't work and it smelled. The toilet didnt flush. Had to call front desk several times for the "engineers" to come fix toilet and fridge. For Marriot I expected better quality in the rooms.

Pros: Its standard

Cons: Nothing

Pros: Front desk staff should be commended. Really were awesome

Pros: Courtesy of staff and cleanliness of room.

Cons: Nothing that I know of.

Pros: Staff was outstanding

Pros: Marriott courtyard has been consistent In cleanliness. They have high standard in cleanliness and maintaining the property even the older buildings.

Cons: The refrigerator didn’t stay on so in the morning my drinks were room temperature but I didn’t complain. I was thankful I only had waters to put in fridge.

Pros: Excellent staff!

Pros: Location to my destination

Cons: No

Pros: Not much.

Cons: Hotel is next to expressway. Constant noise.

Pros: Convenience

Pros: the location is good for almost everything. we stayed for 2 days, housekeeping was good, we saw many other people stayed while we were there but didn't hear much noise at all.

Cons: we had some very simple questions and requests, but the front desk tended to forward to someone else, so it took some times.

Pros: Did not have breakfast there. Location was great.

Cons: The pool was closed and we would have liked to have used it every day.

Pros: Great location

Cons: N/A

Pros: It was very clean overall and that is something that I personally look at first as soon as I walk into my room. Depending on how clean a place is as soon as I walk is how comfortable I am. Everyone was very welcoming and nice.

Cons: I personally like my room to be dark when I am sleeping and light was still able to come through the window especially the next day in the morning. A dark room during the day sometimes is relaxing. Dark curtains could be an option.

Cons: The food was not good The bathroom tub was patched up in places

Pros: Great location , friendly service.

Cons: The shower was hard to get the hot water mixed with cold water.

Pros: Beautiful decor.

Cons: Restaurant is a little pricey, but food is very good.

Cons: No running water and price was 200 dollars more than quoted Moved rooms and got charged extra as could not flush toilet all day. Ended up with a room with one bed.

Pros: Lady that checked me in was really friendly.

Pros: The room was beautiful in clean

Pros: NOTHING about this stay was good. It started when I asked for late check out and the man who checked me in said he could extend to noon turns out that is their normal check out time. When I decided to stay an extra day they acted offended and told me my room was already promised to someone else and moved me up one floor where it sounded like construction was happening above me.

Cons: The woman at the entrance to the breakfast area grilled me about it being included in my room rate. I was the only black person there and I felt profiled as other people walked right by her and sat down without being questioned. She claimed it was because they were on a company trip and she recognized them...right. Also, when I gave her my room number it came up under a different name seems they never bothered to change the name when they moved me from one room to the next. The walls in the rooms were paper thin. The first night I stayed I could hear, word for word, the woman in the room next door on the phone arguing with someone about a phone charger. The second night it sounded like they were doing construction directly above my room. Both rooms were in desperate need of repair. The headboard in one room looked like someone had slashed it with a razor. The mirror in the bathroom had chipped painting and paint chips were all around the sink. I held the room with my credit card but wanted to pay with my debit card on check out. I thought they were rolling the charges for both nights into one invoice but nope the woman at the desk "accidentally" charged my credit card for the first night. Then she was annoyed when I insisted that she switch the cards out when I checked out on the second day. For $143.91 one night and $160.29 for a second night I expected way better customer service and accommodations. I would never stay at the Hilton Houston North again or recommend it to to my worse enemy. In fact this experience has me questioning if I ever want to stay at another Hilton hotel.

Pros: Lobby.

Cons: They double charged me and have no clue how to fix it. As I'm typing this I'm still waiting for my wrongful charge to be reversed back to my account.

Pros: Staff was great. They were friendly and helpful. The bartender Jesse was welcoming and helped me with some directions.

Cons: Lobby could have been more inviting. Breakfast area could have been bigger with better food selection.

Pros: Good service.Beautiful lobby, but room is a little dark and old.The Greenpoint mall closed to that is almost empty.

Pros: Previously stayed there!

Cons: Noise from construction, even after hours!

Cons: No gym, limited menu, entire First floor under construction. Not a 3 1/2 star hotel

Pros: loved it! Great hotel, staff, and location.

Pros: Close to airport, nice beds.

Cons: Bathrooms need to be upgraded

Pros: It was clean every time we came back

Cons: It did not have a microwave but it had a safe

Pros: Affordable and nice!

Cons: No

Pros: Price of room

Cons: The beds were full instead of queen as advertised.

Pros: faggots

Cons: everything

Pros: Location to the airport. Nice and friendly staff. Good amenities.

Cons: Room was old. Tables and drawers had chipping paint. Will probably not booked again.

Pros: The location was great.

Cons: The staff was great with exception of the clerk that checked me in. She was not pleasant at all. Her customer service skills were not on point that particular afternoon. Other than that I was well pleased.

Pros: Very comfortable bed!

Cons: Very sketchy neighborhood.

Cons: Internet service was very limited if at all

Cons: The handicap access to the hotel was terrible!!! The hotel entrance was up on a hill!!! Handicap parking was down either 3 flight of stairs or climbing up the long steep driveway and then the long switchback ramp. Terrible!!!!