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Best Western Heritage Inn

Best Western Heritage Inn

7.6
Good

Based on 237 reviews
 
10521 East Freeway, Houston, TX 77029-1926, United States
  +1 713 670 9100
Best Western Heritage Inn - Houston, TX, United States
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+1 713 670 9100

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Reviews

Pros

Traveller rating

45
25
16
6
4

Time of year

Traveller type

Show reviews that mention

+
sight unseen
pre-charged
houston
prior to me checking
tortillas
secured gated
great service
secure parking
door knocking
roaches in the room
great area
damp and humid
breakfast was good
great place
poor room
nice staff
beds were comfortable
  • Excellent
    Nov 2018
    10.0

    Location cleanines, saff. and price. Very excellent sty.

    Stay was exellent

  • Poor
    Oct 2018
    1.0

    Nothing . I don't think it's safe for people to stay in this hotel until the mold problems are corrected and renovations completed

    The hotel is undergoing renovations. There is serious mold smell so on hallways. It looks like they had water damage recently and the damages are not properly fixed. I started coughing and itching as soon as the first night I stayed in this hotel.

  • Good
    Sep 2018
    8.0

    The staff was great

    Construction

  • Good
    Sep 2018
    8.0

    I was in the process of moving. Finally arrived at the new place and it was not ready. Feeling hot and sweaty from moving i rented a room. We checked in late so i settled if it was possible to get a late check out. I was denied.

  • Mediocre
    Sep 2018
    4.0

    The room itself was ok. As pictured. Clean. The housekeeping staff was very nice too.

    It was not as picture. Under construction there was no lobby so the side entrance was also inaccessible. It just wasn't welcoming I felt that I was in the wrong location at first.

  • Okay
    Aug 2018
    6.0

    The hotel has comfort and security that is above average. No noise from the busy highway.

    The hotel was being remodeled, thus dusty. The metal gates and parking lot lights were not the best experiences.

  • Poor
    Aug 2018
    1.0

    Under construction starting at 7 am Workers partying til 3am

  • Excellent
    Aug 2018
    10.0

    Rooms were recently renovated, parking lot was gated and needed room key to open.

    Location

  • Good
    Aug 2018
    7.0

    The romdel look was nice.

    During my staff, I seen 2 roaches inside the hotel. One was crawling on the door a crossed the hall from mine. The second came from behind the tv in my actual room. My overall stay was nice. Roaches are just a deal breaker.

  • Excellent
    Jul 2018
    10.0

    Very updated and clean

    No

  • Excellent
    Jul 2018
    10.0

    location

  • Poor
    Jun 2018
    2.0

    This hotel has a computer and printer that can be used at any time.

    From the time I walked in, the smell from the air conditioner almost choked me. The air conditioner worked, but the temperature was out of control. The smell and noise were so bad that I woke up in the middle of the night and pulled out the power cord.

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About

Overview

Welcome to Best Western Heritage Inn! Close to refineries, the port and downtown Houston, guests stay in a prime location when choosing our Houston hotel. Are you looking for great hotel amenities and a convenient location close to everything? Your Best Western Heritage Inn delivers everything you need for a fantastic getaway. With easy access to all major highways, business and leisure travelers alike can quickly get to their destinations. Whether it is an event at the NRG Park and Stadium or a meeting at the EXXON/Chevron® Refinery, we understand that real estate plays a key role in your trip. Hotels in Houston, TX are revered for southern hospitality, and we set the bar high here. If you are here for an event at the George R. Brown Convention Center in downtown or for an exciting game of soccer at the new BBVA Compass SOCCER Stadium, our helpful staff members are happy to go above and beyond to make sure the big day is enjoyable. Simply ask, and we will do everything possible to make your stay even better. Your Best Western Houston is designed with comfort in mind. The Toyota® Center and M.D. Anderson Cancer Center® are seven miles away, and the property features a business center, fitness center, free Wi-Fi in the hotel and large rooms so you can really spread out and feel at home. Enjoy 37-inch and 42-inch LCD TVs in your quiet, spacious room and a free, full hot breakfast every morning. Nothing starts the day like endless hot waffles, flaky pastries, a selection of yogurts, cereals, fruits and of course 100% Arabica coffee. Interior corridor access and free gated parking make loading and unloading easy. Business travelers in town with Exxon® Refinery, Lyondell Chemical, Holt® Caterpillar and many other area companies know they will be catered to at our Houston hotel. Plus, with the Minute Maid® Park nearby where the Houston Astros® play, it is also easy to squeeze in a game or two on any trip. Reserve an oversized room at Best Western.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.6 Good

Based on 237 reviews

8.4

Location

7.8

Service

5.2

Vibe

1.1

Amenities

Things to know

  • Accessible parking

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Laundry service
Outdoor pool
No smoking
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Lift
Concierge service
Laundry facilities
Hairdryer
Cable or satellite TV
Free Internet
Pets not allowed

Location

Most popular landmarks

  • Minute Maid Park 11 km
  • Houston Holocaust Museum 14.8 km
  • Children's Museum 14.9 km
  • USS Texas (BB-35) 14.9 km
  • Museum of Health and Medical Science 15.1 km
  • Museum of Fine Arts 15.2 km

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