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Best Western Heritage Inn

Best Western Heritage Inn


Based on 177 reviews
10521 East Freeway, Houston, TX 77029-1926, United States
  +1 713 670 9100
Best Western Heritage Inn - Houston, TX, United States
Mon 20/8
Tue 21/8
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+1 713 670 9100


Mon 20/8
Tue 21/8
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  • Good
    Aug 2018

    The romdel look was nice.

    During my staff, I seen 2 roaches inside the hotel. One was crawling on the door a crossed the hall from mine. The second came from behind the tv in my actual room. My overall stay was nice. Roaches are just a deal breaker.

  • Excellent
    Jul 2018

    Very updated and clean


  • Excellent
    Jul 2018


  • Poor
    Jun 2018

    This hotel has a computer and printer that can be used at any time.

    From the time I walked in, the smell from the air conditioner almost choked me. The air conditioner worked, but the temperature was out of control. The smell and noise were so bad that I woke up in the middle of the night and pulled out the power cord.

  • Mediocre
    May 2018

    The kids loved the pool.

    When we got to the room,it was very damp and humid. Our sheets felt damp as well. We talked to the front desk several times about it and they completely ignored us. Would not stay here again.

  • Poor
    May 2018

    The only thing i like was the gated parking and the actual size of the room

    Roaches!! There was roaches in the room seen them all nightlong everywhere room & Lobby the breakfast area was very small and poor quality staff did not know how to run a hotel no knowledge at all didn't even say anything back to me about the roaches

  • Excellent
    May 2018

    It was very clean. Quiet.

    Elevator was not working the second time I got there. Had to carry my chubby baby with the stroller up and down stairs

  • Excellent
    May 2018

    Very satisfied. Nice satff. Room was bigger than expected and was very clean. Breakfast was good. Nice staff. Gated parking on the back.

  • Okay
    May 2018

    Front desk representative was very helpful and friendly. Appreciate the positive vibes!

    I did not like being told I was in a suite and and the room was definitely not a suite. I was also told I would have a room with a sofa bed. That was not the case. I expected a lot more

  • Excellent
    Apr 2018

    Clean and very friendly staff


  • Excellent
    Jul 2017

    Add Electrical Generator.

  • Okay
    Jul 2017

    The location was very convenient.

    The beds weren't very comfortable. The room was not completely clean when we got there. There was someone else's trash in the trash cans.

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Welcome to Best Western Heritage Inn! Close to refineries, the port and downtown Houston, guests stay in a prime location when choosing our Houston hotel. Are you looking for great hotel amenities and a convenient location close to everything? Your Best Western Heritage Inn delivers everything you need for a fantastic getaway. With easy access to all major highways, business and leisure travelers alike can quickly get to their destinations. Whether it is an event at the NRG Park and Stadium or a meeting at the EXXON/Chevron® Refinery, we understand that real estate plays a key role in your trip. Hotels in Houston, TX are revered for southern hospitality, and we set the bar high here. If you are here for an event at the George R. Brown Convention Center in downtown or for an exciting game of soccer at the new BBVA Compass SOCCER Stadium, our helpful staff members are happy to go above and beyond to make sure the big day is enjoyable. Simply ask, and we will do everything possible to make your stay even better. Your Best Western Houston is designed with comfort in mind. The Toyota® Center and M.D. Anderson Cancer Center® are seven miles away, and the property features a business center, fitness center, free Wi-Fi in the hotel and large rooms so you can really spread out and feel at home. Enjoy 37-inch and 42-inch LCD TVs in your quiet, spacious room and a free, full hot breakfast every morning. Nothing starts the day like endless hot waffles, flaky pastries, a selection of yogurts, cereals, fruits and of course 100% Arabica coffee. Interior corridor access and free gated parking make loading and unloading easy. Business travelers in town with Exxon® Refinery, Lyondell Chemical, Holt® Caterpillar and many other area companies know they will be catered to at our Houston hotel. Plus, with the Minute Maid® Park nearby where the Houston Astros® play, it is also easy to squeeze in a game or two on any trip. Reserve an oversized room at Best Western



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

7.7 Good

Based on 177 reviews


Value for money







Things to know

  • Clean hotel facilities
  • Accessible parking

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Policies vary by room type and provider.


Complimentary breakfast
Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Laundry service
Outdoor pool
No smoking
Express check out
24 Hour Front Desk
Free parking
Designated smoking area
Storage available
Concierge service
Laundry facilities
Cable or satellite TV
Free Internet
Pets not allowed


Most popular landmarks

  • Minute Maid Park 11 km
  • Houston Holocaust Museum 14.8 km
  • Children's Museum 14.9 km
  • USS Texas (BB-35) 14.9 km
  • Museum of Health and Medical Science 15.1 km
  • Museum of Fine Arts of Houston 15.2 km

Houston travel guide

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