Good to know
|Distance to city centre||4.2 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||21.4 km|
Time of year
Show reviews that mention
|advice and gave||in 13 reviews|
|enjoyable stay||in 37 reviews|
|good breakfast||in 61 reviews|
|great location||in 96 reviews|
|halong bay||in 14 reviews|
|heart of the old||in 10 reviews|
|hotel with great||in 105 reviews|
|location and staff||in 225 reviews|
|old quarter||in 53 reviews|
|professional staff||in 246 reviews|
|smack bang||in 10 reviews|
|vietnam||in 8 reviews|
The room was clean and had everything we needed including complimentary fruit and snacks which was a lovely touch. Breakfast was good with a nice balance of foods. Service of all staff we encountered was excellent and they could not have been more accommodating and helpful!!
There was nothing really to complain about - the room was probably on the small side.
Extremely helpful and kind stuff. Excellent location. We absolutely loved it !
Staff very friendly and attentive at all hours. Room was a good size, and decent shower. Free snacks and drinks were a definite bonus. Great location with lots of good restaurants nearby. Nice building.
I've been spoilt by having amazing breakfasts at other hotels in Vietnam. There was nothing particularly bad about breakfast here, but it also lacked local Vietnamese options/flair. Vietnam is associated with amazing food, but breakfast here was just OK. Air conditioner condensate pipe got blocked and started spraying water into the room late at night. Had to call front desk to have it resolved. Usually caused by maintenance issues with them not being cleaned regularly enough. On the plus side this was resolved quickly by front desk staff with a screw driver and magic straw. I guess this happens pretty regularly. Minibar lacking price list, or indication that the items had to be paid for. We didn't consume any of them, so not a real issue. Likely just our room and price list got misplaced.
The staff at this hotel are absolutely fantastic. They attend to every detail no matter how minute to ensure that everything is taken care of. The trips to Sa Pa and Lan Ha Bay were beyond expectations and we received excellent deals and upgrades at every stage of our trip. Thomas and Leah are without a doubt the best hotel operators I've come across in a long time and I used to be a concierge at a 5 star hotel in Melbourne.
Nothing, the place is perfect and the staff go above and beyond
The staff were excellent- great culture of customer service. The breakfast was excellent without going over the top.
With a stay at Oriental Central Hotel in Hanoi (Hoan Kiem), you'll be steps from Thang Long Water Puppet Theatre and 3 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 1,019 reviews
Things to know
- Great shopping
- Clean rooms
- Impressive bathroom
- Friendly service
Policies vary by room type and provider.
Reviews about Hanoi Oriental Boutique Hotel
Most popular landmarks
- Thang Long Water Puppet Theatre 243 m
- Bach Ma Temple 290 m
- Dong Xuan Market 0.6 km
- Hanoi Old Quarter 0.6 km
- Hoan Kiem Lake 0.6 km
- St. Joseph Cathedral 0.7 km
|Hanoi Noibai||21.4 km|
|Haiphong Catbi||93.6 km|